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Professional Skills: Communicating Your Best Self

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Professional Skills: Communicating Your Best Self

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Communicate effectively via email, including best practices for sending messages and avoiding common pitfalls.

  • Host and participate in productive video meetings, understanding how to engage participants and manage discussions.

  • Improve in-person communication skills, focusing on clear expression and active listening.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

March 2026

Assessments

3 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Professional Skills: Workplace Communication Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Craft clearer messages and convey your intentions with confidence. This course equips you with essential communication strategies for emails, meetings, and in-person conversations.

Your ability to communicate effectively defines how others perceive you β€” and how successfully you collaborate and lead. Developed with CommLabASU, Communicating Your Best Self gives you tools to refine your message across various channels: digital, written, and face-to-face. Through real-world applications and interactive learning, you’ll become more intentional, articulate, and emotionally aware in every interaction.

This module focuses on mastering effective email communication, a crucial skill in today's professional landscape. You will explore the common challenges and best practices associated with email, learn how to structure clear and concise messages, and understand the etiquette for professional correspondence. By the end of this module, you will be equipped to craft emails that convey your message effectively and professionally.

What's included

1 assignment7 plugins

1 assignmentβ€’Total 12 minutes
  • Quiz: Using email to communicateβ€’12 minutes
7 pluginsβ€’Total 59 minutes
  • Using email to communicate: Causes and resourcesβ€’8 minutes
  • Using email to communicate: Sending a message via emailβ€’15 minutes
  • Practice the solution: Communicating effectively via emailβ€’10 minutes
  • Job aid: The dos and don'ts of sending effective emailsβ€’3 minutes
  • Reflect on the solution: Using email to communicateβ€’10 minutes
  • Getting the message across: Key takeawaysβ€’3 minutes
  • Apply the solution: Using email to communicateβ€’10 minutes

In this module, you will delve into the art of conducting and participating in productive video meetings. With the increasing prevalence of remote and hybrid work, mastering video communication is essential. You will learn how to prepare for, host, and engage effectively in virtual meetings, ensuring your message is heard and understood. This module will provide you with strategies to make your video interactions more impactful and efficient.

What's included

1 assignment7 plugins

1 assignmentβ€’Total 12 minutes
  • Quiz: Using video meetings to communicateβ€’12 minutes
7 pluginsβ€’Total 59 minutes
  • Using video meetings to communicate: Causes and resourcesβ€’11 minutes
  • Using video meetings to communicate: Hosting a productive video callβ€’12 minutes
  • Practice the solution: Communicating in video meetingsβ€’10 minutes
  • Job aid: Using video meetings to communicateβ€’3 minutes
  • Reflect on the solution: Using video meetings to communicateβ€’10 minutes
  • Communication from right at home: Key takeawaysβ€’3 minutes
  • Apply the solution: Writing an agendaβ€’10 minutes

This module focuses on enhancing your in-person communication skills, which remain vital in any professional environment. You will learn how to engage in clear, confident, and impactful face-to-face conversations. Topics include understanding non-verbal cues, active listening, and strategies for effective dialogue. By the end of this module, you will be able to communicate more effectively and build stronger relationships in person.

What's included

1 assignment7 plugins

1 assignmentβ€’Total 12 minutes
  • Quiz: Communicating with others in personβ€’12 minutes
7 pluginsβ€’Total 54 minutes
  • Communicating with others in person: Causes and resourcesβ€’12 minutes
  • Communicating with others in person: Talking to others in personβ€’6 minutes
  • Practice the solution: Communicating with others in personβ€’10 minutes
  • Job aid: Effective in-person communicationβ€’3 minutes
  • Reflect on the solution: Communicating with others in personβ€’10 minutes
  • Real conversations with real people: Key takeawaysβ€’3 minutes
  • Apply the solution: Improve your communicationβ€’10 minutes

This concluding module provides the chance to provide feedback on the course content and structure, and officially mark your completion of the program.

What's included

1 reading1 plugin

1 readingβ€’Total 3 minutes
  • End of course surveyβ€’3 minutes
1 pluginβ€’Total 3 minutes
  • End of course surveyβ€’3 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Arizona State University
35 Coursesβ€’6,502 learners

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,