Professional Skills: Communicating Your Best Self
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Professional Skills: Communicating Your Best Self
This course is part of Professional Skills: Workplace Communication Specialization
Instructor: Tyler Galarneau
Included with
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Recommended experience
Recommended experience
What you'll learn
Communicate effectively via email, including best practices for sending messages and avoiding common pitfalls.
Host and participate in productive video meetings, understanding how to engage participants and manage discussions.
Improve in-person communication skills, focusing on clear expression and active listening.
Skills you'll gain
- Interpersonal Communications
- Collaboration
- Communication
- Non-Verbal Communication
- Business Writing
- Business Communication
- Presentations
- Oral Expression
- Professionalism
- Virtual Teams
- Emotional Intelligence
- Writing
- Meeting Facilitation
- Verbal Communication Skills
- Relationship Building
- Active Listening
- Concision
- Business Correspondence
- Communication Strategies
- Empathy & Emotional Intelligence
Details to know
March 2026
3 assignments
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There are 4 modules in this course
Craft clearer messages and convey your intentions with confidence. This course equips you with essential communication strategies for emails, meetings, and in-person conversations.
Your ability to communicate effectively defines how others perceive you β and how successfully you collaborate and lead. Developed with CommLabASU, Communicating Your Best Self gives you tools to refine your message across various channels: digital, written, and face-to-face. Through real-world applications and interactive learning, youβll become more intentional, articulate, and emotionally aware in every interaction.
This module focuses on mastering effective email communication, a crucial skill in today's professional landscape. You will explore the common challenges and best practices associated with email, learn how to structure clear and concise messages, and understand the etiquette for professional correspondence. By the end of this module, you will be equipped to craft emails that convey your message effectively and professionally.
What's included
1 assignment7 plugins
1 assignmentβ’Total 12 minutes
- Quiz: Using email to communicateβ’12 minutes
7 pluginsβ’Total 59 minutes
- Using email to communicate: Causes and resourcesβ’8 minutes
- Using email to communicate: Sending a message via emailβ’15 minutes
- Practice the solution: Communicating effectively via emailβ’10 minutes
- Job aid: The dos and don'ts of sending effective emailsβ’3 minutes
- Reflect on the solution: Using email to communicateβ’10 minutes
- Getting the message across: Key takeawaysβ’3 minutes
- Apply the solution: Using email to communicateβ’10 minutes
In this module, you will delve into the art of conducting and participating in productive video meetings. With the increasing prevalence of remote and hybrid work, mastering video communication is essential. You will learn how to prepare for, host, and engage effectively in virtual meetings, ensuring your message is heard and understood. This module will provide you with strategies to make your video interactions more impactful and efficient.
What's included
1 assignment7 plugins
1 assignmentβ’Total 12 minutes
- Quiz: Using video meetings to communicateβ’12 minutes
7 pluginsβ’Total 59 minutes
- Using video meetings to communicate: Causes and resourcesβ’11 minutes
- Using video meetings to communicate: Hosting a productive video callβ’12 minutes
- Practice the solution: Communicating in video meetingsβ’10 minutes
- Job aid: Using video meetings to communicateβ’3 minutes
- Reflect on the solution: Using video meetings to communicateβ’10 minutes
- Communication from right at home: Key takeawaysβ’3 minutes
- Apply the solution: Writing an agendaβ’10 minutes
This module focuses on enhancing your in-person communication skills, which remain vital in any professional environment. You will learn how to engage in clear, confident, and impactful face-to-face conversations. Topics include understanding non-verbal cues, active listening, and strategies for effective dialogue. By the end of this module, you will be able to communicate more effectively and build stronger relationships in person.
What's included
1 assignment7 plugins
1 assignmentβ’Total 12 minutes
- Quiz: Communicating with others in personβ’12 minutes
7 pluginsβ’Total 54 minutes
- Communicating with others in person: Causes and resourcesβ’12 minutes
- Communicating with others in person: Talking to others in personβ’6 minutes
- Practice the solution: Communicating with others in personβ’10 minutes
- Job aid: Effective in-person communicationβ’3 minutes
- Reflect on the solution: Communicating with others in personβ’10 minutes
- Real conversations with real people: Key takeawaysβ’3 minutes
- Apply the solution: Improve your communicationβ’10 minutes
This concluding module provides the chance to provide feedback on the course content and structure, and officially mark your completion of the program.
What's included
1 reading1 plugin
1 readingβ’Total 3 minutes
- End of course surveyβ’3 minutes
1 pluginβ’Total 3 minutes
- End of course surveyβ’3 minutes
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