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⇱ Communicating In Groups and Teams | Coursera


Communicating In Groups and Teams

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Communicating In Groups and Teams

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Gain insight into a topic and learn the fundamentals.
4.8

38 reviews

Beginner level

Recommended experience

1 week to complete
at 10 hours a week

Gain insight into a topic and learn the fundamentals.
4.8

38 reviews

Beginner level

Recommended experience

1 week to complete
at 10 hours a week

Build your subject-matter expertise

This course is part of the Communication For Everyone Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 7 modules in this course

Do you want to handle team communications with greater clarity and focus? Learn to set expectations and guide group discussions in this Communicating in Groups and Teams course!

What's included

1 reading2 plugins

1 readingβ€’Total 5 minutes
  • Welcome to Communicating in Groups and Teams!β€’5 minutes
2 pluginsβ€’Total 7 minutes
  • Video: Welcome to Communicating in Groups and Teams!β€’2 minutes
  • Story: A group with new developmentsβ€’5 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsβ€’Total 12 minutes
  • Practice the solution: Creating a positive team cultureβ€’1 minute
  • Infographic: Maximizing a productive team culture β€’10 minutes
  • Maximizing productive team cultures: Key takeawaysβ€’1 minute
1 peer reviewβ€’Total 60 minutes
  • Apply the solution: Setting the team up for successβ€’60 minutes
1 discussion promptβ€’Total 10 minutes
  • Reflect on the solution: Maximizing productive team culturesβ€’10 minutes
3 pluginsβ€’Total 25 minutes
  • Maximizing productive team cultures: Causes and resourcesβ€’4 minutes
  • Maximizing productive team cultures: Creating an optimal team culture β€’6 minutes
  • Practice the solution: Creating a positive team cultureβ€’15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsβ€’Total 12 minutes
  • Practice the solution: Facilitating group meetingsβ€’1 minute
  • Infographic: How to facilitate an effective meetingβ€’10 minutes
  • Facilitating group meetings: Key takeawaysβ€’1 minute
1 peer reviewβ€’Total 60 minutes
  • Apply the solution: Growing as a facilitatorβ€’60 minutes
1 discussion promptβ€’Total 10 minutes
  • Reflect on the solution: Facilitate group meetingsβ€’10 minutes
3 pluginsβ€’Total 32 minutes
  • Facilitating group meetings: Causes and resourcesβ€’8 minutes
  • Facilitating group meetings: Running an effective meetingβ€’9 minutes
  • Practice the solution: Facilitating group meetingsβ€’15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsβ€’Total 12 minutes
  • Practice the solution: Using active listening with your teamβ€’1 minute
  • Infographic: The HURIER Model for Active Listeningβ€’10 minutes
  • Using active listening with teams: Key takeawaysβ€’1 minute
1 peer reviewβ€’Total 60 minutes
  • Apply the solution: Listening as a practiceβ€’60 minutes
1 discussion promptβ€’Total 10 minutes
  • Reflect on the solution: Using active listening with teamsβ€’10 minutes
3 pluginsβ€’Total 28 minutes
  • Using active listening with teams: Causes and resourcesβ€’4 minutes
  • Using active listening with teams: Practice your active listeningβ€’9 minutes
  • Practice the solution: Using active listening with your teamβ€’15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsβ€’Total 12 minutes
  • Practice the solution: Reacting productively to conflict β€’1 minute
  • Infographic: Strategy for conflict resolutionβ€’10 minutes
  • Reacting productively to conflict: Key takeawaysβ€’1 minute
1 peer reviewβ€’Total 60 minutes
  • Apply the solution: Resolving conflict at workβ€’60 minutes
1 discussion promptβ€’Total 10 minutes
  • Reflect on the solution: Reacting productively to conflictsβ€’10 minutes
3 pluginsβ€’Total 33 minutes
  • Reacting productively to conflicts: Causes and resourcesβ€’5 minutes
  • Reacting productively to conflicts: Addressing group conflictsβ€’13 minutes
  • Practice the solution: Reacting productively to conflictβ€’15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsβ€’Total 12 minutes
  • Practice the solution: Giving feedback to peersβ€’1 minute
  • Infographic: Soliciting and giving feedbackβ€’10 minutes
  • Getting and giving group feedback: Key takeawaysβ€’1 minute
1 peer reviewβ€’Total 60 minutes
  • Apply the solution: Giving effective feedbackβ€’60 minutes
1 discussion promptβ€’Total 10 minutes
  • Reflect on the solution: Getting and giving group feedbackβ€’10 minutes
3 pluginsβ€’Total 34 minutes
  • Getting and giving group feedback: Causes and resourcesβ€’5 minutes
  • Getting and giving group feedback: Managing team efforts via feedbackβ€’14 minutes
  • Practice the solution: Giving feedback to peersβ€’15 minutes

What's included

1 reading1 plugin

1 readingβ€’Total 1 minute
  • Final Thoughtsβ€’1 minute
1 pluginβ€’Total 1 minute
  • Video: Final Thoughts β€’1 minute

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings
4.0 (13 ratings)
Arizona State University
29 Coursesβ€’125,440 learners

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KB
Β·

Reviewed on Mar 26, 2025

Great material..took a little longer to get through it, but I found it valuable!

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