Communication and Leadership during a Public Health Crisis
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Communication and Leadership during a Public Health Crisis
This course is part of Leadership for Public Health Crises Specialization
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There are 4 modules in this course
As the world changes dramatically around us, leadership skills are necessary to help keep the population safe and healthy.
This course emphasizes why it is important to build leadership skills in public health positions and work with diverse teams while immersed in a crisis. The course is designed to help develop effective communication skills necessary to lead a team through conflict and crisis, and build strategies to reach a common goal.
This module will focus on why it's important to build leadership skills in public health. As the world changes dramatically around us. Leadership skills are needed to help keep the population healthy.
What's included
4 videos4 readings1 assignment1 peer review2 discussion prompts
4 videos•Total 17 minutes
- Introduction to Communication and Leadership during a Public Health Crisis•2 minutes
- Leadership•8 minutes
- Public Health Leadership•4 minutes
- Building a Leader•4 minutes
4 readings•Total 65 minutes
- Qualities of a Leader•10 minutes
- Learning About Self: Leadership Skills for Public Health•25 minutes
- New Competencies for the Future•15 minutes
- Refining and Learning Skills•15 minutes
1 assignment•Total 30 minutes
- Public Health Leadership: Test Your Knowledge•30 minutes
1 peer review•Total 60 minutes
- New Peer Review•60 minutes
2 discussion prompts•Total 20 minutes
- Leaders in Our Lives: Identifying a Leader •10 minutes
- Qualities of a Public Health Leader•10 minutes
Communication is key to help everyone on a team ensure they understand what is needed and strategies to achieve the final goal. As public health professionals, communication could mean the difference between promoting population health and hindering it. This module will cover important skills related to communication during a crisis.
What's included
1 video8 readings2 assignments1 peer review2 discussion prompts
1 video•Total 5 minutes
- Effective Communication•5 minutes
8 readings•Total 70 minutes
- Effective Communication Basics•10 minutes
- Types of Communication•10 minutes
- Overview: Communication During a Crisis•10 minutes
- Successful Communication Tips •5 minutes
- Common Communication Failures•5 minutes
- Communication in a Health Care Setting•10 minutes
- Communication in the Digital Age•10 minutes
- Avoiding Jargon•10 minutes
2 assignments•Total 60 minutes
- Communication Basics: Test Your Knowledge•30 minutes
- Communication with Teams: Test Your Knowledge•30 minutes
1 peer review•Total 60 minutes
- New Peer Review•60 minutes
2 discussion prompts•Total 20 minutes
- Summarize Communication Skills•10 minutes
- Crisis Communication: Successes and Failures•10 minutes
Working with an interprofessional team is needed during a crisis. Everyone on a team plays a different but unique role depending on the type of crisis that is occurring. This module will discuss strategies to work in interprofessional teams.
What's included
1 video8 readings2 assignments2 discussion prompts
1 video•Total 7 minutes
- Interprofessional Teams•7 minutes
8 readings•Total 100 minutes
- Interprofessional Teams and Teamwork•10 minutes
- Communication for Interprofessional Teams•10 minutes
- Common Barriers to Interprofessional Communication•10 minutes
- SBAR- Communication Model•10 minutes
- CUS- Communication Model•10 minutes
- Importance of Communication During a Public Health Crisis•15 minutes
- Managing a Teamwork During COVID•25 minutes
- Stages of a Crisis•10 minutes
2 assignments•Total 60 minutes
- Communication Best Practices: Test Your Knowledge•30 minutes
- Best Practices for Teams and Teamwork During a Crisis•30 minutes
2 discussion prompts•Total 20 minutes
- Interprofessional Teams and Teamwork•10 minutes
- Using Communication Models•10 minutes
In working with teams or being a leader in public health, conflict may arise. It's important to be prepared to work with people and defuse the situation, especially during a public health crisis. This module will discuss strategies of conflict resolution and ways to work with others to achieve a common goal.
What's included
1 video3 readings2 assignments1 peer review2 discussion prompts
1 video•Total 4 minutes
- Conflict Resolution•4 minutes
3 readings•Total 65 minutes
- Overview: Conflict Resolution•10 minutes
- Best Practices for Conflict Resolution•25 minutes
- Conflict Management: Difficult Conversations•30 minutes
2 assignments•Total 60 minutes
- Conflict Resolution Skills: Test Your Knowledge•30 minutes
- Defusing Difficult Situations•30 minutes
1 peer review•Total 60 minutes
- New Peer Review•60 minutes
2 discussion prompts•Total 20 minutes
- New Discussion Prompt•10 minutes
- Challenging Conversations•10 minutes
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Reviewed on Mar 1, 2022
Very informative and interective session. I learned alot.
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