Complete Insurance Operations & Risk Management
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Complete Insurance Operations & Risk Management
This course is part of Complete Insurance Underwriting & Risk Management Specialization
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What you'll learn
Analyze underwriting, pricing, and risk assessment in insurance.
Evaluate claims processes and apply regulatory compliance (IRDAI).
Understand insurance operations and digital systems in practice.
Skills you'll gain
- Management Information Systems
- Risk Management
- Insurance
- Risk Analysis
- Operational Efficiency
- Insurance and Warranty Claims Processing
- Lending and Underwriting
- Financial Services
- Customer Complaint Resolution
- Compliance Management
- Digital Transformation
- Financial Regulation
- Underwriting
- Law, Regulation, and Compliance
- Insurance Policies
- Claims Processing
- Regulatory Requirements
- Regulatory Compliance
- Information Technology
- Operational Risk
Details to know
April 2026
20 assignments
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There are 5 modules in this course
Master insurance underwriting, pricing, claims, and operations in one comprehensive course. Build job-ready skills in risk assessment, insurance products, and digital systems.
This course provides a complete understanding of the insurance lifecycle—from product types and underwriting decisions to claims settlement and regulatory compliance. Designed for beginners and professionals, it simplifies complex insurance concepts into practical, real-world learning. You will learn how to evaluate risks, set premiums using data-driven methods, and understand claims processes under regulatory frameworks like IRDAI. The course also explores modern insurance technology and digital systems used in the industry today. With structured modules, lesson-based learning, and assessments, this course equips you with the knowledge and confidence to work in underwriting, claims, and insurance operations roles.
Learn how insurance products are structured and classified, and analyze key risk coverage types including property, engineering, and marine insurance.
What's included
7 videos4 assignments
7 videos•Total 69 minutes
- Insurance Product Types•10 minutes
- Product Classification•10 minutes
- Fire Insurance Basics•10 minutes
- Property Insurance•10 minutes
- Engineering Insurance•10 minutes
- Project Insurance•9 minutes
- Marine Insurance Basics•10 minutes
4 assignments•Total 60 minutes
- Foundations of Insurance Products & Risk Coverage•30 minutes
- Understanding Insurance Products & Categories•10 minutes
- Property & Engineering Risk Protection•10 minutes
- Project & Marine Insurance Essentials•10 minutes
Explore liability insurance concepts and evaluate personal insurance products, including accident coverage and individual risk protection strategies.
What's included
6 videos4 assignments
6 videos•Total 53 minutes
- Marine Coverage•11 minutes
- Liability Insurance Basics•10 minutes
- Liability Coverage•7 minutes
- Advanced Liability Insurance•5 minutes
- Personal Insurance Basics•10 minutes
- Personal Coverage•10 minutes
4 assignments•Total 60 minutes
- Specialized Insurance Coverages•30 minutes
- Marine Insurance Coverage in Practice•10 minutes
- Liability Insurance & Risk Management•10 minutes
- Personal Insurance Fundamentals•10 minutes
Understand customer protection principles and apply structured processes to evaluate insurance proposals and risk acceptance decisions.
What's included
6 videos4 assignments
6 videos•Total 44 minutes
- Personal Accident Insurance•6 minutes
- Accident Coverage•10 minutes
- Policyholder Protection•10 minutes
- Sales & Customer Protection•6 minutes
- Insurance Proposal Process•6 minutes
- Proposal Evaluation•7 minutes
4 assignments•Total 60 minutes
- Personal Protection & Policyholder Rights•30 minutes
- Accident & Personal Risk Coverage•10 minutes
- Policyholder Protection & Customer Focus•10 minutes
- Insurance Proposal & Evaluation Process•10 minutes
Analyze grievance handling systems, service timelines, and regulatory frameworks to ensure compliance and effective insurance operations.
What's included
6 videos4 assignments
6 videos•Total 58 minutes
- Grievance Procedure•10 minutes
- Complaint Resolution•11 minutes
- Turnaround Time Basics•9 minutes
- Service Timelines•7 minutes
- Policy Disclosure Requirements•12 minutes
- Insurance Disclosure Rules•10 minutes
4 assignments•Total 60 minutes
- Customer Service, Compliance & Regulations•30 minutes
- Grievance Handling & Resolution Systems•10 minutes
- Service Timelines & Operational Efficiency•10 minutes
- Disclosure & Regulatory Requirements•10 minutes
Examine claims handling processes and evaluate the role of digital systems and technology in modern insurance operations.
What's included
8 videos4 assignments
8 videos•Total 77 minutes
- Claims Process (IRDAI Act)•11 minutes
- Claims Settlement Process•10 minutes
- IT in Insurance Overview•9 minutes
- Insurance Technology•11 minutes
- Insurance Applications•5 minutes
- Digital Insurance Systems•10 minutes
- Front Office Systems•11 minutes
- Insurance Operations Systems•9 minutes
4 assignments•Total 60 minutes
- Claims Management & Digital Transformation in Insurance•30 minutes
- Claims Handling & Settlement Processes•10 minutes
- Technology in Modern Insurance•10 minutes
- Digital Systems & Insurance Operations•10 minutes
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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