VOOZH about

URL: https://www.coursera.org/learn/consumer-behavior-consumer-research

⇱ Consumer Behavior and Consumer Research | Coursera


Consumer Behavior and Consumer Research

Ends soon! Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Consumer Behavior and Consumer Research

Included with

β€’

Learn more

Ask Coursera

Gain insight into a topic and learn the fundamentals.
4 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Analyze consumer behavior and decision-making factors in modern marketing environments.

  • Conduct qualitative and quantitative consumer research to gather useful insights.

  • Apply consumer insights to segmentation, strategy, and data-driven marketing decisions.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

June 2026

Assessments

8 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Consumer Psychology for Marketing Decisions Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

Learn how to analyze consumer behavior, conduct consumer research, and apply marketing insights to make effective business decisions in modern marketing environments. This course provides practical skills in consumer psychology, market segmentation, qualitative and quantitative research, and consumer decision analysis.

The course begins with the foundations of consumer behavior and marketing evolution, helping learners understand how businesses create customer value, build strong brands, and develop long-term customer relationships in technology-driven markets. Learners will also explore the consumer decision-making process and the importance of structured consumer research. As the course progresses, learners focus on consumer research methodologies, including primary research design, quantitative and qualitative research approaches, and modern data collection techniques. The course explains how marketers gather, analyze, and interpret consumer insights to support segmentation and strategic marketing decisions. Advanced learning focuses on applying behavioral insights, consumer psychology, and research findings to real-world business scenarios. Learners will understand how psychological and perceptual factors influence purchasing behavior and customer engagement. What makes this course unique is its integrated approach that combines consumer behavior, research methodologies, and marketing strategy into one cohesive learning experience. By the end of the course, learners will be able to confidently conduct consumer research, analyze buyer behavior, interpret consumer insights, and make data-driven marketing decisions in professional business environments.

This module introduces the fundamentals of consumer behavior and its role in modern marketing. It explores how businesses create value, build brand success, and foster customer relationships in a technology-driven environment. Learners will also understand the consumer decision-making process and the importance of structured consumer research.

What's included

8 videos4 assignments

8 videosβ€’Total 66 minutes
  • Introduction to Consumer Behaviorβ€’7 minutes
  • Consumer Behaviour & The Marketing Conceptβ€’6 minutes
  • Brand Successβ€’11 minutes
  • Customer Trust & Retentionβ€’8 minutes
  • Impact of new technologies on marketing strategiesβ€’10 minutes
  • Difference between traditional & value based marketingβ€’7 minutes
  • Consumer Decision Making Modelβ€’6 minutes
  • Consumer Research Processβ€’11 minutes
4 assignmentsβ€’Total 60 minutes
  • Graded - Foundations of Consumer Behavior & Marketing Evolutionβ€’30 minutes
  • Understanding Consumer Behavior Basicsβ€’10 minutes
  • Building Customer Relationshipsβ€’10 minutes
  • Consumer Decision Frameworkβ€’10 minutes

This module focuses on consumer research methodologies, including primary research design, quantitative and qualitative approaches, and data collection tools. It highlights how marketers gather, measure, and analyze consumer insights to support informed decision-making and segmentation strategies.

What's included

8 videos4 assignments

8 videosβ€’Total 72 minutes
  • Designing Primary Researchβ€’8 minutes
  • Online Focus Groupsβ€’8 minutes
  • Quantitative Researchβ€’9 minutes
  • Survey Researchβ€’9 minutes
  • Attitude Scalesβ€’11 minutes
  • Samplingβ€’8 minutes
  • Comparison of Qualitative & Quantitative Research Processβ€’9 minutes
  • Market Segmentationβ€’10 minutes
4 assignmentsβ€’Total 60 minutes
  • Graded - Consumer Research & Data Collection Techniquesβ€’30 minutes
  • Designing Consumer Researchβ€’10 minutes
  • Research Tools & Measurementβ€’10 minutes
  • Research Approaches & Segmentation Introβ€’10 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

EDUCBA
1,663 Coursesβ€’338,914 learners

Explore more from Marketing

Why people choose Coursera for their career

πŸ‘ Image

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
πŸ‘ Image

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
πŸ‘ Image

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
πŸ‘ Image

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,