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Cultural intelligence: Become a global citizen

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Cultural intelligence: Become a global citizen

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Gain insight into a topic and learn the fundamentals.
4.8

228 reviews

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
96%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.8

228 reviews

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
96%
Most learners liked this course

Build your subject-matter expertise

This course is part of the Adapting: Career Development Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 6 modules in this course

We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.

We are living in an increasingly globalised world, with growing flows of capital/business and people across national boundaries. What are the current state of development of global migration of capital and people? What are the important implications to businesses, communities and individuals? This week you will be introduced to the recent development in global migration of capital and people; the contributing factors to the changes over time; and consequences of global migration of capital and people. You will start by review the contemporary literature in these areas. You will also be exposed to the theoretical perspectives such as institutional approach and structural inequality framework in understanding global migration of business and people.

What's included

6 videos4 readings2 assignments

6 videosTotal 37 minutes
  • Course welcome and introduction4 minutes
  • Week 1 outline2 minutes
  • 1.1 Globalisation of business and people10 minutes
  • 1.2 Drivers of global migration10 minutes
  • 1.3 Working and living in the “Global Village”9 minutes
  • Habit corner 12 minutes
4 readingsTotal 90 minutes
  • Course overview10 minutes
  • Learning activities and assessment10 minutes
  • Explore further resources60 minutes
  • Habit Corner10 minutes
2 assignmentsTotal 90 minutes
  • Check your applied learning 160 minutes
  • Recall: Check your understanding 130 minutes

Our communities and workplaces have become more diverse in terms of gender, age, ethnicity, religion, and country of origin. How do you perceive diversity in your communities and workplaces? Does diversity mean different? This week you will be introduced the concepts of affinities in addition to diversities. You will have the opportunities to examine the commonalities that diverse groups of people share in their daily life and in workplaces. You will also apply the theoretical framework “cultural capital” (in Pierre Bourdieu’s “The Forms of Capital”) in understanding how diversity contribute to the societies and businesses.

What's included

4 videos1 reading2 assignments

4 videosTotal 30 minutes
  • Week 2 outline2 minutes
  • 2.1 Rethink the concept of diversity8 minutes
  • 2.2 Understand the concept of affinity: What do we share?11 minutes
  • 2.3 “Cultural capital”9 minutes
1 readingTotal 60 minutes
  • Explore further resources60 minutes
2 assignmentsTotal 90 minutes
  • Check your applied learning 260 minutes
  • Recall: Check your understanding 230 minutes

Employees and business leaders nowadays are constantly interacting with people and stakeholders from diverse backgrounds. The cultural inclusion approach is adopted by many businesses and organizations to promote equity and fairness. What is your understanding of cultural diversity? Is diversity inclusion approach only for promoting the rights and opportunities for those who are disadvantaged? Are you aware of the values and benefits that people from diverse cultural backgrounds could bring to an organization? Do you know how to develop your cultural intelligence (CQ)? This week you will learn the importance of cultural intelligence (CQ) and the steps that you will need to take to develop your cultural strategic thinking and to cultivate your behavioural cultural intelligence.

What's included

4 videos2 readings2 assignments

4 videosTotal 35 minutes
  • Week 3 outline2 minutes
  • 3.1 Discovering one’s cultural intelligence10 minutes
  • 3.2 Understanding multidimensional cultural values12 minutes
  • 3.3 Developing one’s cultural intelligence at work10 minutes
2 readingsTotal 70 minutes
  • Become a Global MBA learner10 minutes
  • Explore further resources60 minutes
2 assignmentsTotal 90 minutes
  • Check your applied learning 360 minutes
  • Recall: Check your understanding 330 minutes

Being culturally intelligent is a key future-focused capability for today’s business leaders. In addition to developing their own cultural intelligence, business leaders need to learn how to leverage their cultural intelligence to effectively motivate and lead others in workplaces. This week you will learn the approaches and programs through which you apply cultural intelligence to effectively manage and lead culturally diverse teams or effectively interact with culturally diverse stakeholders. You will develop the competencies of evaluating cultural environments and strategizing responses accordingly. Attention will also be on the approach and framework for developing high-performing global teams

What's included

4 videos1 reading2 assignments

4 videosTotal 33 minutes
  • Week 4 outline2 minutes
  • 4.1 Evaluating cultural environments10 minutes
  • 4.2 Adapting to different cultural environments9 minutes
  • 4.3 Managing culturally diverse teams12 minutes
1 readingTotal 60 minutes
  • Explore further resources60 minutes
2 assignmentsTotal 90 minutes
  • Check your applied learning 460 minutes
  • Recall: Check your understanding 430 minutes

Being a citizen of our globalised and interconnected world could also face a series of challenges. Traditional institutions, such as the state, community, workplace, and family have all been affected one way or another by the global forces. The boundaries of nation states become increasing blurry and weakened with increasing dominance of transnational business activities and migration of people. For many, traditional family structures are disrupted and family members scattered around globe. All these changes affect individual behaviour and the interactions with each other. This week you will examine the major challenges brought about by globalised forces and develop the awareness of these challenges in a range of institutional settings.

What's included

4 videos1 reading2 assignments

4 videosTotal 29 minutes
  • Week 5 outline2 minutes
  • 5.1 Changing sense of belonging9 minutes
  • 5.2 Understanding changes in traditional institutions9 minutes
  • 5.3 Challenges to transnational communities and families9 minutes
1 readingTotal 60 minutes
  • Explore further resources60 minutes
2 assignmentsTotal 90 minutes
  • Check your applied learning 560 minutes
  • Check your understanding 530 minutes

Cultural intelligence (CQ) is a competitive advantage that current and future business leaders need to acquire and cultivate. By consciously or unconsciously practicing and applying CQ in your workplace and daily life, you will become a true global citizen and business leader in a globalized world. In the final week of this course, you will apply all the knowledge we have learned so far and focus on some practical exercises on how to develop the mindset that is globally oriented and culturally sensitive. You will also further develop some skills in translating your individual global mindset to ethical conducts of businesses and organizations.

What's included

4 videos1 reading2 assignments

4 videosTotal 30 minutes
  • Week 6 outline2 minutes
  • 6.1 Relating individual consumption and business behaviour to global sustainability11 minutes
  • 6.2 Developing skills and competencies in promoting justice and fairness at global level9 minutes
  • 6.3 Individual global mindset and ethical businesses9 minutes
1 readingTotal 60 minutes
  • Explore further resources60 minutes
2 assignmentsTotal 90 minutes
  • Check your applied learning 660 minutes
  • Recall: Check your understanding 630 minutes

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Instructor

Instructor ratings
4.4 (47 ratings)
Macquarie University
1 Course13,895 learners

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Showing 3 of 228

ZD
·

Reviewed on Apr 16, 2021

It provides useful theories and knowledge about cultural intelligence.

AZ
·

Reviewed on Jun 13, 2020

Nice course to enlarge your horizons and build cultural intelligence

GA
·

Reviewed on Oct 25, 2022

​This course is very important to my life i learn to be a global citizen and what it take to be one. Its a good course that it teaches us how to interact with people from different diversities

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