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Deliver Confluence Training

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Deliver Confluence Training

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • How to design and deliver focused Confluence training that helps teams find information faster and use the tool with confidence.

  • How to evaluate post-training feedback, identify meaningful patterns, and make targeted improvements to training materials and methods.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

April 2026

Assessments

4 assignments¹

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the Confluence Support, Reporting & Analytics Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

Delivering effective Confluence training starts with understanding how teams actually work. In this short, hands-on course, you’ll learn how to design and deliver focused Confluence training that helps teams find information faster and use the tool with confidence. Through practical scenarios and guided activities, you’ll practice planning 45-minute lunch-and-learns, demonstrating high-impact search and navigation workflows, and recording sessions for onboarding reuse. You’ll also learn how to evaluate post-training feedback, identify meaningful patterns, and make targeted improvements to training materials and methods. Designed for technical support and enablement professionals, Deliver Confluence Training builds your confidence in creating practical training that supports real adoption and reduces repeat questions.

In this module, you will design and deliver a focused Confluence training session for peers, emphasizing advanced search operators, learner engagement, and practical demonstrations that support real team workflows.

What's included

2 videos2 readings2 assignments

2 videos•Total 8 minutes
  • Welcome Video - How to Deliver Better Confluence Trainings•4 minutes
  • Mastering Confluence Search: Time-Saving Operators•4 minutes
2 readings•Total 8 minutes
  • Best Practices for Teaching Confluence to Technical Teams•5 minutes
  • Stepwise Walkthrough: How to Plan a Confluence Lunch‑and‑Learn That Actually Helps People Use Confluence Better•3 minutes
2 assignments•Total 25 minutes
  • Hands-On Learning: Design a Confluence Training Session for Real Use•15 minutes
  • Practice Quiz: Applying Confluence Training Best Practices•10 minutes

In this module, you will learn to evaluate trainee feedback to improve Confluence training assets, refining slide content and adding hands-on exercises that address real learner pain points.

What's included

2 videos2 readings2 assignments

2 videos•Total 8 minutes
  • What to Look for in Post-Training Survey Results•5 minutes
  • Congratulations and Continuous Learning Journey•3 minutes
2 readings•Total 8 minutes
  • From Feedback to Fixes: Turning Training Insights Into Real Improvement•5 minutes
  • Stepwise Walkthrough: How to Revise a Confluence Training Session Using Learner Feedback•3 minutes
2 assignments•Total 40 minutes
  • Graded Quiz: Delivering and Improving Confluence Training•20 minutes
  • Hands-On Learning: Revise Your Confluence Training Based on Feedback•20 minutes

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.