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⇱ An Introduction to Digital Marketing and Digital Strategy | Coursera


An Introduction to Digital Marketing and Digital Strategy

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An Introduction to Digital Marketing and Digital Strategy

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand how digital technologies, social media, and AI are reshaping communication and interactions in the digital marketplace.

  • Gain skills in budget planning, measuring ROI, and setting clear objectives and KPIs to ensure campaign success.

  • Explore customer journey mapping, customer experience (CX) optimization, and the importance of an agile approach in marketing strategies.

Details to know

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Assessments

14 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Planning a Digital Marketing Strategy Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

Digital Marketing Institute is the global standard in Digital Marketing Certification. Our mission is to give our students the confidence and knowledge they need to advance in their careers through this specialization.

This course provides a comprehensive exploration of digital marketing, covering the impact of digital technologies, effective strategy development, budget planning, customer experience, and the importance of agility in navigating the modern digital landscape. After completing this course, you will be able to: - * To identify the core principles and purpose of digital marketing and recognize how AI tools and technology can support digital marketing strategists * To recognize the transformative impact of digital developments on modern communication, interactions, and operations * To differentiate between the core components of a digital marketing strategy and the role each plays towards realizing business goals * To develop clear and actionable objectives for a digital marketing plan and use digital research to gain industry insights * To recognize the insights from research activities to help guide channel choice, messaging, personas, and priorities and inform budget allocation when developing a digital marketing strategy * To set objectives to establish clear and measurable KPIs * To demonstrate an understanding of the key touchpoints, channels, tactics, and factors to consider to generate customer interest and maximize sales in an omnichannel marketing strategy Explore the transformative landscape of digital marketing with our comprehensive course. Begin by delving into the profound impact of digital technologies on communication and interaction across individuals, organizations, and businesses. Uncover the disruptive forces of social media and artificial intelligence (AI), alongside the evolving influence of consumers in the digital marketplace. Gain a foundational understanding of digital marketing principles, exploring various media, channels, and tactics essential for crafting effective digital strategies. Dive deeper into practical aspects with modules focusing on budget planning, ROI measurement, and strategic research to optimize channel selection and messaging. Learn to establish clear objectives and measurable KPIs critical for campaign success. Explore the pivotal role of the buyer’s journey in engaging audiences and enhancing marketing effectiveness. Discover advanced strategies in customer journey mapping and customer experience (CX), exploring omnichannel approaches and aligning marketing channels with overarching strategies. Embrace the agility needed in modern workplaces to adapt swiftly to market dynamics and consumer behavior. Join us and master the essentials of digital marketing in today's fast-paced digital landscape.

This module describes the opportunities provided by digital technologies, and explores how digital is disrupting the way that individuals, organizations, and businesses communicate and interact. It examines the impacts of social media and artificial intelligence (AI), and the growing power of the consumer in the digital marketplace. It introduces the core concepts, principles, and purpose of digital marketing, and the different digital media, channels, and tactics used in a digital strategy to drive a campaign. Finally, it explores the role of the the buyer’s journey in engaging an audience effectively.

What's included

12 videos9 readings5 assignments5 discussion prompts1 plugin

12 videosTotal 74 minutes
  • Digital Disruption: AI, Social Media, and You7 minutes
  • Digital and the Organization9 minutes
  • The New Normal8 minutes
  • The Digital Consumer5 minutes
  • What is AI in Digital Marketing?5 minutes
  • Inbound and Outbound Marketing7 minutes
  • Inbound and Outbound Strategies4 minutes
  • Traditional and Digital Marketing9 minutes
  • Digital Channels6 minutes
  • The Traditional Funnel and Buyer’s Journey5 minutes
  • Aligning the Buyer's Journey with Channels6 minutes
  • The Evolution of The Buyer’s Journey3 minutes
9 readingsTotal 42 minutes
  • Welcome to the course!2 minutes
  • Glossary of Digital Marketing Terms1 minute
  • Module Introduction2 minutes
  • Summary1 minute
  • Summary2 minutes
  • What is Digital Marketing?30 minutes
  • Summary2 minutes
  • Summary 2 minutes
  • Additional Resources0 minutes
5 assignmentsTotal 29 minutes
  • Practice Quiz2 minutes
  • Practice Quiz2 minutes
  • Practice Quiz7 minutes
  • Practice Quiz3 minutes
  • Graded Quiz15 minutes
5 discussion promptsTotal 18 minutes
  • Who are you? What are your expectations?2 minutes
  • How has digital disrupted the way you access content online?2 minutes
  • The Digital Impact10 minutes
  • Of the digital marketing channels that you use, which has consistently driven sales or leads? 2 minutes
  • How to connect with the customer2 minutes
1 pluginTotal 15 minutes
  • The Beginner’s Guide to Defining Buyer Personas15 minutes

This module begins by explaining how to develop an effective budget plan and measure the ROI for digital activities. Next, it discusses the key research activities to undertake to guide channel selection and messaging. Finally, it covers how to set clear and actionable objectives and measurable KPIs.

What's included

16 videos10 readings5 assignments4 discussion prompts4 plugins

16 videosTotal 71 minutes
  • The Key Elements of a Digital Marketing Strategy1 minute
  • Marketing Today4 minutes
  • Strategy Fundamentals5 minutes
  • Overarching Strategy3 minutes
  • Digital Resources2 minutes
  • Strategy and Budgeting7 minutes
  • Audience Research7 minutes
  • Industry Trend Research6 minutes
  • Strategy and Research Activities3 minutes
  • Owned and Desk Research3 minutes
  • Audience Research7 minutes
  • Social Listening4 minutes
  • Competitor Research3 minutes
  • Setting Objectives for a Strategy6 minutes
  • Strategy and Forecasting 8 minutes
  • Strategy and Performance Reviews1 minute
10 readingsTotal 43 minutes
  • Module Introduction2 minutes
  • Summary 2 minutes
  • SMART Objectives10 minutes
  • Audience Listening Methods10 minutes
  • Summary 2 minutes
  • Digital Audit10 minutes
  • Website Research3 minutes
  • Summary 2 minutes
  • Summary2 minutes
  • Additional Resources0 minutes
5 assignmentsTotal 41 minutes
  • Practice Quiz7 minutes
  • Practice Quiz6 minutes
  • Practice Quiz10 minutes
  • Practice Quiz3 minutes
  • Graded Quiz15 minutes
4 discussion promptsTotal 16 minutes
  • How do you allocate and plan your budget for a digital marketing campaign?2 minutes
  • Objectives and Market Research10 minutes
  • Digital Strategy and Research 2 minutes
  • What should you be mindful of when creating a forecast of potential outcomes for your digital marketing activity?2 minutes
4 pluginsTotal 62 minutes
  • What Are the Most Effective Digital Marketing Strategies?15 minutes
  • What is Market Research?18 minutes
  • How to Do a Competitive Analysis in Digital Marketing12 minutes
  • 4 Essential Digital Marketing KPIs to Track For Your Next Campaign17 minutes

This module begins by identifying the role of the customer journey and customer experience (CX) in marketing strategies. You will then explore the principles of an omnichannel strategy and the importance of aligning marketing channels with strategies. Finally, the module concludes by exploring the benefits of developing an agile mindset in the workplace.

What's included

10 videos6 readings4 assignments3 discussion prompts2 plugins

10 videosTotal 51 minutes
  • Customer Experience Overview6 minutes
  • Optimizing CX6 minutes
  • Customer Segments and Personas5 minutes
  • Data and CX Improvements5 minutes
  • Developing an Omnichannel Strategy5 minutes
  • Implementing an Omnichannel Strategy7 minutes
  • Introduction to Agile Thinking5 minutes
  • Using the 'Test and Learn' Approach5 minutes
  • Applying the Agile Concept of 'MVP'4 minutes
  • Benefits of Agile Thinking3 minutes
6 readingsTotal 22 minutes
  • Module Introduction2 minutes
  • Customer Journey and Customer Experience Maps4 minutes
  • Summary 2 minutes
  • Summary 2 minutes
  • Summary 2 minutes
  • Additional Resources10 minutes
4 assignmentsTotal 27 minutes
  • Practice Quiz5 minutes
  • Practice Quiz2 minutes
  • Practice Quiz5 minutes
  • Graded Quiz15 minutes
3 discussion promptsTotal 14 minutes
  • Customer Centricity and Customer Experience2 minutes
  • Omnichannel Marketing Strategy2 minutes
  • Agile Thinking 10 minutes
2 pluginsTotal 26 minutes
  • How to Succeed With a Customer-centric Marketing Strategy11 minutes
  • What Is Omnichannel Marketing?15 minutes

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Digital Marketing Institute
10 Courses122,544 learners

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