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⇱ Impactful Workplace Communication for Career Launch | Coursera

Impactful Workplace Communication for Career Launch

Impactful Workplace Communication for Career Launch

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Identify personal strengths, weaknesses, and barriers through self-awareness tools like SWOT analysis for workplace communication growth.

  • Master public speaking and presentation skills with confidence-building strategies, storytelling, body language, and impactful delivery techniques.

  • Write effective professional emails, reports, and memos while practicing business etiquette, workplace collaboration, and respectful communication.

  • Build a strong personal brand with the GROW framework, creating consistent online presence, professional identity, and long-term career roadmap.

Details to know

Shareable certificate

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Assessments

16 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Career Launchpad Essentials: SOP, Resume & Interview Prep Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

The course provides a complete foundation in workplace communication, designed to build confidence, clarity, and professional presence. It is designed for students, fresh graduates, and professionals preparing to enhance their communication for interviews, presentations, and career growth.

The program begins with self-awareness, where learners assess personal strengths, weaknesses, and barriers through tools like SWOT analysis. It then develops presentation and public speaking skills, equipping learners with strategies to overcome stage fright, use storytelling, and deliver powerful elevator pitches. Business communication and workplace etiquette modules provide practical insights into professional email/report writing, corporate behavior, and conflict resolution. The course concludes with personal branding, enabling learners to craft a professional identity, define long-term goals, and build a career roadmap with the GROW model. By the end of this course, you will: - Identify personal strengths, weaknesses, and communication barriers using structured self-assessment tools. - Demonstrate improved public speaking, presentation, and interpersonal skills with confidence. - Write professional emails, reports, and memos while applying workplace etiquette and conflict resolution strategies. - Build a strong personal brand with consistent online presence, professional identity, and a clear career growth roadmap. Disclaimer: This is an independent educational resource created by Board Infinity for informational and educational purposes only. This course is not affiliated with, endorsed by, sponsored by, or officially associated with any company, organization, or certification body unless explicitly stated. The content provided is based on industry knowledge and best practices but does not constitute official training material for any specific employer or certification program. All company names, trademarks, service marks, and logos referenced are the property of their respective owners and are used solely for educational identification and comparison purposes.

This module builds your interpersonal base by helping you identify personal strengths, weaknesses, and communication barriers. Through tools like SWOT analysis and reflective exercises, you will learn to embrace a growth mindset and develop active listening skills. The module also covers different communication types such as verbal, non-verbal, and para-verbal, while introducing practical techniques like small talk, asking powerful questions, and interpreting non-verbal cues. By the end, you will be better equipped to engage in meaningful conversations and initiate networking opportunities with confidence.

What's included

13 videos4 readings4 assignments2 discussion prompts2 plugins

13 videos•Total 69 minutes
  • Introduction to the Course•3 minutes
  • Meet your Instructor•1 minute
  • Understanding Self-Awareness – SWOT Analysis•9 minutes
  • Growth Mindset vs. Fixed Mindset•4 minutes
  • Stepping Out of Your Comfort Zone•4 minutes
  • Goal Setting & Prioritization•4 minutes
  • Types of Communication (Verbal, Non-Verbal, Para-Verbal)•7 minutes
  • Barriers to Communication & How to Overcome Them•4 minutes
  • The Art of Active Listening•7 minutes
  • Small Talk & Conversation Starters•4 minutes
  • Asking Powerful Questions to Keep Conversations Engaging•6 minutes
  • Building Observation & Listening Skills•7 minutes
  • Interpreting Written Communication & Non-Verbal Cues•7 minutes
4 readings•Total 60 minutes
  • Syllabus•15 minutes
  • Read more about Building Self-Awareness & a Growth Mindset•15 minutes
  • Read more about Fundamentals of Effective Communication•15 minutes
  • Conversation & Networking Skills•15 minutes
4 assignments•Total 105 minutes
  • Graded Quiz: Foundations of Self-Awareness & Communication•60 minutes
  • Practice Quiz: Building Self-Awareness & a Growth Mindset•15 minutes
  • Practice Quiz: Fundamentals of Effective Communication•15 minutes
  • Practice Quiz: Conversation & Networking Skills•15 minutes
2 discussion prompts•Total 20 minutes
  • Meet and Greet•10 minutes
  • Your Communication Journey Starts Here•10 minutes
2 plugins•Total 20 minutes
  • Quick Course Check-In•5 minutes
  • Self-Awareness & Communication•15 minutes

Public speaking is one of the most sought-after workplace skills, yet one of the most feared. This module helps you overcome stage fright by teaching body language control, vocal modulation, and confidence-building techniques. You will practice structuring impactful presentations, applying storytelling, and interacting with audiences through Q&A. A strong focus is placed on delivering concise and powerful elevator pitches, a critical skill for networking events and interviews. By the end, you will be able to present yourself and your ideas with clarity, impact, and authority.

What's included

10 videos3 readings4 assignments

10 videos•Total 59 minutes
  • Confidence Hacks – Positive Self-Talk & Visualization•7 minutes
  • Body Language & Vocal Modulation•6 minutes
  • Handling Stage Fright•9 minutes
  • Presentation Framework – Introduction, Body, Conclusion•8 minutes
  • Engaging Your Audience – Storytelling & Interaction•6 minutes
  • Handling Tough Audiences & Q&A Strategies•7 minutes
  • Practicing & Refining Presentation Delivery•4 minutes
  • What Makes a Strong Elevator Pitch?•4 minutes
  • Structuring Your Elevator Pitch for Impact•4 minutes
  • Delivering & Receiving Feedback on Your Pitch•4 minutes
3 readings•Total 45 minutes
  • Read More About Mastering Public Speaking: Overcoming Fear and Enhancing Confidence•15 minutes
  • Read More About Enhancing Public Speaking: Mastering Delivery, Empathy, and Storytelling•15 minutes
  • Read More About Mastering Elevator Pitches and Networking: Key Strategies for Making Lasting Impressions•15 minutes
4 assignments•Total 105 minutes
  • Graded Quiz: Mastering Public Speaking & Presentation Skills•60 minutes
  • Practice Quiz: Confidence Building & Overcoming Stage Fear•15 minutes
  • Practice Quiz: Structuring & Delivering Presentations•15 minutes
  • Practice Quiz: Crafting & Delivering an Elevator Pitch•15 minutes

This module trains you in crafting professional emails, business reports, and memos that are precise, structured, and effective. You will also learn workplace etiquette, such as meeting protocols, professional accountability, and navigating hierarchies. Conflict resolution strategies and constructive feedback techniques will prepare you to collaborate better in teams and maintain a professional reputation in high-stakes settings.

What's included

11 videos3 readings4 assignments1 discussion prompt1 plugin

11 videos•Total 53 minutes
  • Email Writing – Structure, Tone & Best Practices•5 minutes
  • Business Reports & Memos – Logical Flow & Clarity•3 minutes
  • Common Grammar Pitfalls & Proofreading Tips•5 minutes
  • Interpreting Written Communication – Tone & Context•5 minutes
  • Business Etiquette – Meeting Manners & Workplace Behavior•6 minutes
  • Professional Accountability & Workplace Hierarchies•3 minutes
  • Team Collaboration & Celebrating Others’ Successes•5 minutes
  • The Art of Giving & Receiving Feedback•5 minutes
  • Conflict Resolution Strategies – Finding the Win-Win•6 minutes
  • Negotiation & Mediation in Workplace Scenarios•5 minutes
  • Addressing Bias & Forming Judgments•4 minutes
3 readings•Total 40 minutes
  • Writing Professional Emails & Reports•15 minutes
  • Professional Etiquette & Corporate Readiness•10 minutes
  • Conflict Resolution & Constructive Feedback•15 minutes
4 assignments•Total 105 minutes
  • Graded Quiz: Business Communication & Workplace Etiquette•60 minutes
  • Practice Quiz: Writing Professional Emails & Reports•15 minutes
  • Practice Quiz: Professional Etiquette & Corporate Readiness•15 minutes
  • Practice Quiz: Conflict Resolution & Constructive Feedback•15 minutes
1 discussion prompt•Total 10 minutes
  • What Makes Professional Communication Effective?•10 minutes
1 plugin•Total 15 minutes
  • Business Communication & Workplace Etiquette•15 minutes

This module guides you to create a consistent online and offline presence, define your professional tagline, and align your values with long-term goals. Using the GROW model, you will build a personalized career roadmap, set milestones, and track progress. Practical exercises will help you identify challenges, revisit goals, and refine your strategy for sustainable growth. By the end, you will have a clear, purpose-driven brand and the communication skills needed to present yourself as a strong candidate in interviews and professional settings.

What's included

11 videos3 readings4 assignments

11 videos•Total 41 minutes
  • Understanding Personal Branding – Who Are You?•5 minutes
  • Creating a Consistent Online & Offline Presence•5 minutes
  • Crafting Your Personal Tagline & Digital Identity•4 minutes
  • Introduction to the GROW Model for Goal-Setting•4 minutes
  • Tracking Progress & Daily Task Management•4 minutes
  • Implementing GROW in Professional & Personal Life•4 minutes
  • Overcoming Challenges & Adjusting Goals•4 minutes
  • Revisiting Goals & Self-Assessment•3 minutes
  • Creating a Long-Term Professional Development Plan•4 minutes
  • Final Reflections & Next Steps•2 minutes
  • Course Closure - Gratitude !•1 minute
3 readings•Total 45 minutes
  • Read More About Mastering Personal Branding: Building a Consistent and Purpose-Driven Identity•15 minutes
  • Read More About Unlocking Success: Using the GROW Model to Achieve Professional Growth and Goals•15 minutes
  • Read More About Revisiting Your Career Goals: Using the GROW Model and PDP for Continuous Professional Growth•15 minutes
4 assignments•Total 105 minutes
  • Graded Quiz: Personal Branding & Career Growth•60 minutes
  • Practice Quiz: Building Your Personal Brand•15 minutes
  • Practice Quiz: Career Planning with the GROW Framework•15 minutes
  • Practice Quiz: Course Wrap-Up & Action Plan for Growth•15 minutes

Earn a career certificate

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Instructor

Board Infinity
261 Courses•428,749 learners

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Frequently asked questions

This course equips learners with practical communication skills, from public speaking and professional writing to personal branding, tailored for career success.

College students, fresh graduates, early professionals, and career changers looking to improve workplace communication and build confidence in professional settings.

ou will develop active listening, public speaking, interpersonal communication, conflict resolution, email writing, and personal branding skills.

Yes, the course includes modules on professional email/report writing, workplace hierarchies, grammar, etiquette, and respectful collaboration.

You’ll learn confidence-building, body language, vocal control, storytelling, and elevator pitch strategies for impactful presentations.

Absolutely. You’ll build a consistent professional identity, design a personal tagline, and plan long-term career growth using the GROW model.

Yes, the course includes role-playing exercises, presentations, quizzes, and real-world writing tasks for hands-on practice.

The course is structured to be completed in 1 week at 10 hours/week, but learners can progress at their own pace with flexible scheduling.

No, this is a beginner-friendly course. It is designed for learners at all levels seeking to enhance their professional communication.

Yes, the communication, public speaking, and personal branding skills gained are highly relevant for interviews and networking opportunities.

The course uses SWOT for self-assessment, the GROW model for career planning, and proven communication strategies for workplace impact.

Yes, it teaches strategies for resolving workplace conflicts, handling feedback, and navigating professional challenges constructively.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,