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⇱ Email Marketing: Build and Optimize High-Converting Campaign | Coursera


Email Marketing: Build and Optimize High-Converting Campaign

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Email Marketing: Build and Optimize High-Converting Campaign

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Build funnel-aligned email strategies with clear goals and measurable KPIs

  • Create ethical, compliant subscriber lists and dynamic audience segments

  • Write high-converting subject lines and email copy with mobile-first design and CTAs

  • Run A/B tests and optimize campaigns using open rate, CTR, and conversion insights

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Recently updated!

April 2026

Assessments

17 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Email Marketing Mastery -From Strategy to AI Automation Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Build Winning Email Campaigns — Strategy, Copy, and Segmentation is designed for beginners who want to learn how to plan, execute, and optimize effective email marketing campaigns from the ground up. You’ll discover how email fits into the modern marketing funnel, how to reach the right audience, and how to design campaigns that drive engagement and conversions—using ethical, consent-based practices.

To begin with, you’ll explore the role of email marketing within the digital marketing ecosystem. You’ll understand how email supports awareness, conversion, and retention, compare its ROI with other channels, and learn how to align email goals with business objectives using the right performance metrics. The next module focuses on building and managing subscriber lists ethically. You’ll learn the fundamentals of GDPR and CAN-SPAM compliance, apply opt-in and permission-based list growth strategies, and create audience segments using demographic, behavioral, and engagement data to improve targeting and relevance. In the third module, you’ll dive into crafting high-converting email campaigns. You’ll write compelling subject lines and email copy, design mobile-optimized layouts with clear calls-to-action, and apply ethical psychological triggers to boost engagement and conversions. The final module is dedicated to testing, analytics, and continuous optimization. You’ll run A/B tests, analyse key email metrics, build performance dashboards, and use data insights to refine future campaigns and report results to stakeholders. By the end of this course, you will confidently: -Plan funnel-aligned email marketing campaigns with clear goals and KPIs -Build compliant subscriber lists and segment audiences for better targeting -Write and design high-converting, mobile-friendly emails with strong CTAs -Test, analyse, and optimize email campaigns using performance data Disclaimer: This is an independent educational resource created by Board Infinity for informational and educational purposes only. This course is not affiliated with, endorsed by, sponsored by, or officially associated with any company, organization, or certification body unless explicitly stated. The content provided is based on industry knowledge and best practices but does not constitute official training material for any specific employer or certification program. All company names, trademarks, service marks, and logos referenced are the property of their respective owners and are used solely for educational identification and comparison purposes.

This module introduces learners to the strategic importance of email marketing within the broader digital marketing ecosystem. It explores how email supports every stage of the marketing funnel — from awareness and engagement to conversion and retention — while highlighting its superior ROI and versatility compared to other channels. Learners will gain insights into positioning email as a key driver of customer relationships and business objectives, supported by practical lessons on metrics, funnel mapping, and omnichannel integration. By the end of this module, participants will understand how to leverage email as a data-rich, performance-driven tool that enhances brand visibility, nurtures leads, and strengthens overall marketing strategy.

What's included

13 videos6 readings5 assignments1 discussion prompt2 plugins

13 videosTotal 71 minutes
  • Introduction to the Course5 minutes
  • Career Opportunities in Email Marketing6 minutes
  • Industry Trends and Tools3 minutes
  • Skills for Future-Ready Email Marketers4 minutes
  • What Is the Email Ecosystem?7 minutes
  • The Role of Email in Customer Acquisition and Retention4 minutes
  • Key Terms and Concepts8 minutes
  • Mapping the Funnel: Awareness to Conversion5 minutes
  • Email Touchpoints Across Customer Journey5 minutes
  • Aligning Email Goals with Business Objectives2 minutes
  • Defining Success — Email KPIs That Matter7 minutes
  • Linking Metrics to Campaign Objectives8 minutes
  • Common Mistakes in KPI Tracking5 minutes
6 readingsTotal 75 minutes
  • Syllabus10 minutes
  • Glossary5 minutes
  • The Evolution of Email Marketing Careers15 minutes
  • Glossary and Terminology of Email Marketing15 minutes
  • How Top Brands Integrate Email Across Channels15 minutes
  • KPI Benchmark Report 202415 minutes
5 assignmentsTotal 120 minutes
  • The Role of Email in the Modern Marketing Funnel60 minutes
  • Career Scope in Email Marketing15 minutes
  • Understanding the Email Ecosystem15 minutes
  • Positioning Email in the Marketing Funnel15 minutes
  • Choosing the Right Metrics for Campaign Goals15 minutes
1 discussion promptTotal 5 minutes
  • Where Does Email Win in Your Funnel—and Why?5 minutes
2 pluginsTotal 10 minutes
  • Email Marketing Funnel Mapping Lab5 minutes
  • Quick Course Check-In5 minutes

This module focuses on developing and maintaining subscriber lists that are both effective and compliant with global data privacy standards. Learners will explore GDPR, CAN-SPAM, and other key regulations to understand the importance of consent, transparency, and ethical communication. The lessons cover proven techniques for growing subscriber bases through value-driven offers, managing preferences and unsubscribes responsibly, and applying segmentation logic using behavioral and demographic data. By the end of this module, participants will be able to design audience lists that balance personalization with privacy, ensuring higher engagement, trust, and long-term brand loyalty through responsible and ethical list management practices.

What's included

9 videos3 readings4 assignments1 plugin

9 videosTotal 49 minutes
  • Overview of Email Privacy Laws4 minutes
  • GDPR, CAN-SPAM, and Global Frameworks5 minutes
  • Ethical Marketing Practices4 minutes
  • Building Subscriber Lists with Value Offers5 minutes
  • Using Landing Pages for Conversions6 minutes
  • Managing Unsubscribes and Preferences6 minutes
  • Introduction to Segmentation Logic5 minutes
  • Behavioral and Demographic Data8 minutes
  • Creating Dynamic Segments6 minutes
3 readingsTotal 45 minutes
  • Data Privacy in Email Marketing15 minutes
  • Best Practices for Ethical List Building15 minutes
  • Case Study — Segmentation at Scale15 minutes
4 assignmentsTotal 105 minutes
  • Building and Managing Ethical Subscriber Lists60 minutes
  • Compliance and Legal Foundations15 minutes
  • List Growth and Management Techniques15 minutes
  • Audience Segmentation Fundamentals15 minutes
1 pluginTotal 5 minutes
  • Ethical List Growth Strategy Lab5 minutes

This module empowers learners to create email campaigns that drive measurable results through persuasive storytelling, strategic design, and psychological insight. Participants will learn to write captivating subject lines, craft engaging and conversion-focused copy, and design visually appealing, mobile-optimized templates that guide readers toward action. The lessons also explore how to ethically use psychological triggers such as urgency, scarcity, and social proof to boost engagement and conversions. By the end of this module, learners will have the creative and analytical skills to design high-performing campaigns that connect emotionally with audiences while achieving business objectives effectively.

What's included

9 videos4 readings4 assignments1 discussion prompt

9 videosTotal 45 minutes
  • Crafting Compelling Subject Lines5 minutes
  • Writing for Engagement and Clarity4 minutes
  • Storytelling for Conversions5 minutes
  • Mobile-First Design5 minutes
  • Accessibility and Visual Hierarchy6 minutes
  • CTA Placement and Layout Flow5 minutes
  • Behavioral Triggers in Marketing5 minutes
  • Applying Urgency and Scarcity Ethically5 minutes
  • Social Proof and Emotional Appeal6 minutes
4 readingsTotal 50 minutes
  • Persuasive Email Copywriting Techniques15 minutes
  • Email Design Standards for 202515 minutes
  • Neuroscience of Digital Persuasion15 minutes
  • Case Study5 minutes
4 assignmentsTotal 105 minutes
  • Crafting High-Converting Campaigns60 minutes
  • Email Copywriting and Storytelling15 minutes
  • Design and Layout Principles15 minutes
  • Collaboration with Emotional Intelligence15 minutes
1 discussion promptTotal 5 minutes
  • What’s Your Most Clickable Email - Prove It5 minutes

This module equips learners with the tools and techniques to measure, test, and continuously improve email marketing performance through data-driven insights. It covers the fundamentals of A/B testing, helping participants design experiments, interpret results, and avoid common testing pitfalls. Learners will also explore how to track key metrics, build custom dashboards, and benchmark campaign performance against industry standards. Emphasizing iterative optimization, this module enables learners to translate analytics into actionable strategies, refine content and targeting, and effectively communicate results to stakeholders. By the end, participants will master how to transform raw campaign data into meaningful improvements that maximize ROI and audience engagement.

What's included

10 videos3 readings4 assignments1 plugin

10 videosTotal 55 minutes
  • Designing Experiments8 minutes
  • Analyzing Test Results6 minutes
  • Common Pitfalls in A/B Testing8 minutes
  • Using Platform Analytics3 minutes
  • Building Custom Dashboards5 minutes
  • Benchmarking and Competitor Comparison5 minutes
  • Post-Campaign Reporting5 minutes
  • Applying Data to Continuous Improvement5 minutes
  • Communicating Results to Stakeholders5 minutes
  • Course Closure - Gratitude !6 minutes
3 readingsTotal 45 minutes
  • A/B Testing Case Studies in Email15 minutes
  • Email Analytics Tools Comparison15 minutes
  • Best Practices in Email Optimization15 minutes
4 assignmentsTotal 105 minutes
  • Optimizing Performance with Testing and Analytics60 minutes
  • Experimentation and A/B Testing15 minutes
  • Tracking Metrics and KPIs15 minutes
  • Iterative Optimization and Reporting15 minutes
1 pluginTotal 5 minutes
  • Campaign Performance Analysis Workshop5 minutes

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Board Infinity
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Frequently asked questions

No. This course starts from the fundamentals and builds step-by-step, with practical examples and quizzes to reinforce learning.

Yes. You’ll learn consent-based list growth, opt-in methods, unsubscribe handling, and core compliance principles used in real campaigns.

Yes. You’ll learn segmentation logic and how to create segments using demographics, behaviour, and engagement—plus how to use dynamic segments.

Yes. You’ll practice subject lines, clarity-driven copy, storytelling for conversions, and persuasive structures that improve engagement.

Yes. You’ll learn mobile-first layouts, accessibility basics, visual hierarchy, and CTA placement for better click-through performance.

You’ll focus on practical KPIs like open rate, CTR, conversion rate, unsubscribe rate, and ROI—plus how to match metrics to campaign goals.

Yes. You’ll learn how to design experiments, avoid common pitfalls, and interpret results to improve future sends.

No specific tool is required. The course teaches transferable strategy, testing, and analytics concepts you can apply across platforms.

About 4 weeks at 3–5 hours per week, including videos, readings, and graded quizzes.

You’ll be able to plan, write, segment, test, and optimize email campaigns confidently—using ethical practices and performance data.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,