Emotional Intelligence in Leadership
Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.
Emotional Intelligence in Leadership
This course is part of multiple programs.
Instructors: Eric Zackrison
19,426 already enrolled
Included with
Ask Coursera
265 reviews
Recommended experience
265 reviews
Recommended experience
What you'll learn
Recognize and assess their own emotions, identify their strengths and weaknesses as leaders, and develop a more accurate self-assessment.
Control impulsive feelings and behaviors, manage their emotions in healthy ways, and adapt to changing circumstances in leadership roles.
Read and assess the emotions and perspectives of their team members, show genuine concern, and build stronger professional relationships.
Communicate effectively, resolve conflicts, and work well with others in a leadership capacity.
Details to know
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There is 1 module in this course
Welcome to "Emotional Intelligence in Leadership"! Are you ready to elevate your leadership capabilities through the power of emotional intelligence? Whether you're a current leader, aspiring manager, or professional looking to enhance your interpersonal skills, this course is designed for you.
With 30 years of hands-on experience managing teams and the theoretical insights from my MBA and PhD, I've crafted this course to give you practical strategies and tools that are both actionable and backed by solid research. Think about the impact of truly recognizing and managing emotions—both your own and those of your team. Throughout this course, you'll dive into concepts such as empathy, self-awareness, and effective communication through engaging videos. You’ll read about the latest research on emotional intelligence and participate in activities that help you apply these insights in real-world scenarios. This course is designed for current and aspiring leaders, managers, team leaders, HR professionals, educators, individuals seeking leadership development, consultants and coaches, students and recent graduates, nonprofit and community leaders, entrepreneurs and startup founders, healthcare professionals, and anyone interested in personal and professional development. Whether you are a manager, supervisor, human resources practitioner, business owner, or coach, this course provides valuable insights and skills to enhance your leadership capabilities. There are no prerequisites for this course, making it accessible to anyone interested in developing their leadership skills. Whether you are at the beginning of your career or an experienced professional looking to refine your abilities, this course offers a comprehensive approach to leadership development without the need for prior knowledge or experience. By the end of this course, learners will develop self-awareness by recognizing and assessing their emotions, identifying strengths and weaknesses, and conducting accurate self-assessments. They will enhance self-regulation by managing impulsive behaviors, handling emotions healthily, and adapting to leadership changes. Additionally, learners will cultivate empathy by understanding team members' emotions, showing genuine concern, and building stronger relationships. Finally, they will improve social skills by communicating effectively, resolving conflicts, and collaborating well with others in leadership roles.
This course, "Emotional Intelligence in Leadership," will elevate your leadership capabilities through practical strategies and tools. You'll explore empathy, self-awareness, and effective communication, creating resilient teams and fostering positive organizational culture. Join us as we work together through core and related emotional issues that impact the leaders of today and tomorrow.
What's included
13 videos4 readings3 assignments1 discussion prompt
13 videos•Total 51 minutes
- Introduction to the Course & Meet Your Instructor•3 minutes
- What is Emotional Intelligence in Leadership?•3 minutes
- Recognizing Your Emotions as a Leader•4 minutes
- Importance of EI in Leadership •4 minutes
- The Power of Positivity •5 minutes
- Techniques for Self-Regulation •5 minutes
- Adaptive Responses to Emotions •4 minutes
- The Importance of Empathy •3 minutes
- Effective Communication •4 minutes
- Giving Effective Feedback •4 minutes
- Conflict Management and Resolution •5 minutes
- Building Healthy Relationships •4 minutes
- Congratulations and Continuous Learning Journey•2 minutes
4 readings•Total 20 minutes
- Welcome to the Course: Course Overview•5 minutes
- What Self-Awareness Really is (And How to Cultivate it)•5 minutes
- The Importance of Emotional Intelligence for Leaders During the COVID-19 Crisis •5 minutes
- 7 Skills Used by Effective Team Leaders in the Workplace •5 minutes
3 assignments•Total 80 minutes
- Emotional Intelligence in Leadership•20 minutes
- Leadership Strengths•30 minutes
- Overcoming Tough Emotions•30 minutes
1 discussion prompt•Total 5 minutes
- Applying Techniques for Stress Management •5 minutes
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructors
Why people choose Coursera for their career
Learner reviews
- 5 stars
84.90%
- 4 stars
12.83%
- 3 stars
1.50%
- 2 stars
0.37%
- 1 star
0.37%
Showing 3 of 265
Reviewed on Jun 6, 2025
The course enables me to manage my own emotions, understand and empathise with others, and build strong relationships with colleagues at work and friends.
Reviewed on Jun 8, 2025
Greatly structured course and really valuable information!
Reviewed on Sep 3, 2025
Very clear, concise and with excellent techniques easy to apply in work environment
Frequently asked questions
In this course, emotional intelligence in leadership means understanding and managing your own emotions while recognizing and responding to the emotions and perspectives of others. It is taught as a practical leadership approach built around self-awareness, self-regulation, empathy, and relationship-focused social skills.
You would use it any time your leadership depends on how you handle emotions in yourself and in your team, especially during stress, change, feedback, or disagreement. The course treats it as an everyday part of leading people, not as something only used in major crises.
It sits in the earlier and middle parts of leadership work, when you are reading a situation, checking your own reactions, and deciding how to respond. In the course, that foundation supports later actions like communicating clearly, giving feedback, resolving conflict, and building working relationships.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.