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English for Common Interactions in the Workplace: Basic Level

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English for Common Interactions in the Workplace: Basic Level

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Gain insight into a topic and learn the fundamentals.
4.7

4,016 reviews

8 hours to complete
Flexible schedule
Learn at your own pace
98%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.7

4,016 reviews

8 hours to complete
Flexible schedule
Learn at your own pace
98%
Most learners liked this course

What you'll learn

  •  Describe professions and daily activities related to the workplace.

  • Make and answer basic phone calls related to the workplace. 

  • Make arrangements for meetings at the workplace. 

  • Talk about job activities in the past. 

Details to know

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Assessments

5 assignments

Taught in English

There are 5 modules in this course

In a professional environment, we’re often faced with the need to respond appropriately according to what the situation calls for, whether it be related to situations in daily life or the workplace.

This course was designed to provide the worker with linguistic tools which will enable greater ease in basic communications in the workplace. This way, the student will be able to broaden their lexical and grammatical repertoire in English, thus increasing their professional value and skill, and contributing to not only professional but also social mobility. The methodology of self-guided instruction will allow the student to manage their own study time, so that they can integrate coursework with the daily demands of their professional life at a rhythm adequate for their own learning process. More importantly, the course is held online, distributed massively, and accessible anywhere in the world through Coursera. En el contexto laboral frecuentemente enfrentamos la necesidad de interactuar de manera adecuada según la situación comunicativa lo amerite, ya sea, reaccionando a situaciones de la vida cotidiana o bien en el lugar de trabajo. Este curso fue diseñado para proporcionar al trabajador herramientas lingüísticas que permitan facilitar interacciones básicas comunes en el lugar de trabajo. De este modo, el estudiante podrá ampliar su inventario léxico y gramatical en el idioma inglés, aumentando así su valor profesional y su competencia laboral, contribuyendo no solo movilidad laboral sino que también social. La metodología auto-instruccional permitirá al estudiante gestionar su propio tiempo de estudio y podrá compatibilizarlo con las exigencias diarias del trabajo, a un ritmo que se adecúe a su proceso de aprendizaje individual. Aún más importante, el curso se dicta en modalidad online, en formato masivo, accesible en distintos lugares del mundo a través de la web de Coursera. This course’s objective is that students be able to utilize basic-level grammatical and lexical structures (CFER level A2) which will enable basic interactions common to the workplace in English. Este curso tiene como objetivo que los alumnos sean capaces de emplear estructuras gramaticales y léxico propios del nivel básico (MCER A2) que permitan facilitar interacciones básicas que son comunes en el lugar del trabajo en inglés. Course contents / Contenidos del curso: Module 1: Everyday Language on the Job • Grammar: present simple to be affirmative, negative question structure, all persons. • Vocabulary: professions / nationalities. • Indefinite article: a/an. • Expressions used when introducing yourself. • Grammar: present simple (I, you, he/she/it, we -- affirmative & negative). • Vocabulary: work routine verbs. • Review of adverbs of frequency. • Times of the day: In the morning /in the afternoon/ at night. Module 2: Making Phone Calls • Grammar: present simple (I, you, he/she/it, we --- questions and short answers). • Vocabulary: telephoning expressions. • Grammar: making suggestions • Vocabulary: numbers/dates • Dates in British English and American English Module 3: Preparing for meeting • Grammar: Going To. • Vocabulary: Flash Review of Cardinal Numbers 1-60. • Telling time. • Grammar: There is / There are • Prepositions of place • Vocabulary: Places around town Module 4: Post-meeting etiquette • Grammar: Past Simple (To Be). • Use of Past Tense of go with good/bad. • Vocabulary: Descriptive Adjectives (it was ...). • Grammar: Past Simple (regular verbs) • Vocabulary: Correspondence Verbs (w. common phrasal verbs)

Our warmest welcome to you, and thank you for choosing our MOOC “English for Common Interactions in the Workplace,” developed by English UC at the Pontifical Catholic University of Chile. The purpose of this MOOC is to develop basic English strategies for effective everyday interactions in the workplace. This course is designed for administrators and staff of various industries in which interaction with English-speakers may occur. We wish you great success as you progress in this course.

What's included

1 video

1 videoTotal 4 minutes
  • Welcome to English for Common Interactions in the Workplace: Basic Level4 minutes

In the first module, you’ll learn to describe professions and daily tasks on the job using the present simple grammatical structure and acquiring vocabulary related to professions and occupations. Through the designed activities you’ll be able to develop and improve your reading comprehension in English. Content designer: James Gibbons, English Teacher, English UC Language Center.

What's included

7 videos1 assignment

7 videosTotal 35 minutes
  • Model Situation 1: Gabriela meets a new colleague2 minutes
  • Lesson 1: Introducing yourself and others9 minutes
  • Simulated Interaction 1: Introduce yourself3 minutes
  • Model Situation 2: A typical day at work3 minutes
  • Lesson 2: Describing a typical work day11 minutes
  • Simulated Interaction 2: A typical day at work1 minute
  • Comprehension Strategy Session - Reading: Skimming5 minutes
1 assignmentTotal 60 minutes
  • Module Test 160 minutes

In this second module, you’ll learn to make and receive basic phone calls that commonly occur in the professional environment using grammatical structures related to them. Also, you’ll acquire vocabulary related to useful language for making phone calls. Through the designed activity you’ll develop and improve your listening skills in English.Content designer: Alexandra Durr, English Teacher, English UC Language Center.

What's included

7 videos1 assignment

7 videosTotal 39 minutes
  • Model Situation 1: Making a phone call 4 minutes
  • Lesson 1: Useful language for making phone calls8 minutes
  • Simulated Interaction 1: Make a call2 minutes
  • Model Situation 2: Coordinating by phone4 minutes
  • Lesson 2: Making suggestions7 minutes
  • Simulated Interaction 2: Making suggestions1 minute
  • Comprehension Strategy Session - Listening: Listening for Gist12 minutes
1 assignmentTotal 60 minutes
  • Module Test 260 minutes

In Module 3 you’ll be able to learn to make plans to hold a professional meeting using grammatical structures to refer to the future. Also, you’ll be able to acquire vocabulary related to scheduling and planning. The prepared activities will allow you to improve your listening comprehension in English. Content designer: James Gibbons, English Teacher, English UC Language Center.

What's included

7 videos1 assignment

7 videosTotal 43 minutes
  • Model Situation 1: Gabriela coordinates a meeting3 minutes
  • Lesson 1: Making plans for the future14 minutes
  • Simulated Interaction 1: Make future plans2 minutes
  • Model Situation 2: Camila asks for direction2 minutes
  • Lesson 2: Asking for and giving directions11 minutes
  • Simulated Interaction 2: Getting oriented in the city2 minutes
  • Comprehension Strategy Session - Listening: Listening for Detail10 minutes
1 assignmentTotal 60 minutes
  • Module Test 360 minutes

In this last module, you’ll learn to make references to job activities in the past using the appropriate grammatical structures and you’ll acquire vocabulary related to describing events in the past. The activities designed for this module will also permit you to develop your reading skills in English. Content designer: Alexandra Durr, English Teacher, English UC Language Center.

What's included

7 videos2 assignments

7 videosTotal 42 minutes
  • Model Situation 1: How did the interviews go?2 minutes
  • Lesson 1: Talking about past work events 1 10 minutes
  • Simulated Interaction 1: Describe a past event 12 minutes
  • Model Situation 2: Gabriela follows up with Epic Events3 minutes
  • Lesson 2: Talking about past work event 216 minutes
  • Simulated Interaction 2: Talking about past events2 minutes
  • Comprehension Strategy Session - Reading: Scanning7 minutes
2 assignmentsTotal 150 minutes
  • Module Test 460 minutes
  • Final Exam90 minutes

Instructors

Instructor ratings
4.7 (1,411 ratings)
Pontificia Universidad Católica de Chile
3 Courses553,308 learners
Pontificia Universidad Católica de Chile
3 Courses553,308 learners

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Showing 3 of 4016

NH
·

Reviewed on Aug 13, 2023

the course very well, i can learn about communication in the workplace and i will apply it in my workplace, thank you so much for the course

ST
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Reviewed on Aug 10, 2020

I have been very happy with my experience using coursera It's was High-quality video and flexible time and it's free great for beginner and also refresh your English grammar.

ES
·

Reviewed on Jan 21, 2021

me encanta es basico y eficaz para aprender mas del dia a dia. me gustaria poder tener la opcion de poder terminarlo y luego pagar mi certificado.

Frequently asked questions

The present course has a duration of four weeks and is composed of four topics, where each topic contains sub-topics which will be presented through video classes.

El presente curso tiene una duración de cuatro semanas y está compuesto por cuatro temáticas, donde cada temática contiene subtemas los que serán presentados a través de vídeo clases.

This course contains five cumulative tests (which will be scored).  At the end of each unit, the student must take a cumulative test in order to evaluate comprehension of the course contents.

To pass the course, students must also take a final exam which will test on content from all four units studied during the course.

Additionally, some educational questions have been included in the video classes in order to check students’ comprehension of the material being presented. 

Este curso contempla cinco evaluaciones sumativas (evaluadas). Al término de cada unidad, se deberá rendir una prueba sumativa con el fin de evaluar los contenidos tratados.

Para aprobar el curso, se deberá rendir una prueba final que contiene contenidos de las cuatro unidades estudiadas durante este curso.

Además, se han incorporado evaluaciones formativas que corresponden a preguntas incrustadas en las vídeo clases con el fin de evaluar los contenidos tratados.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,