Foundations of Career Navigating and Coaching
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Foundations of Career Navigating and Coaching
This course is part of Goodwill® Career Coach and Navigator Professional Certificate
Instructor: Goodwill Academy
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Skills you'll gain
- Empathy
- Rapport Building
- Trustworthiness
- Workforce Development
- Professional Development
- Goal Setting
- Human Centered Design
- Communication
- Diversity and Inclusion
- Human Services
- Crisis Intervention
- Coaching
- Relationship Building
- Professionalism
- Workplace inclusivity
- Ethical Standards And Conduct
- Diversity Awareness
- Expectation Management
- Relationship Management
- People Development
Details to know
See how employees at top companies are mastering in-demand skills
Build your Education expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Goodwill Industries International
There are 4 modules in this course
This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating.
By the end of the course, you will be able to: 1. Explain the foundational concepts of Career Coaching and Navigating. 2. Familiarize clients with the Career Coaching and Navigation experience. 3. Discover career possibilities for Career Navigators and Career Coaches 4. Describe common Career Development theories, models, and tools. 5. Summarize Coaching Agreements and Career Service Plans. 6. Identify professional and ethical standards. 7. Describe human-centered approaches to Career Coaching and Navigating. To be successful in this course, no prior experience with career coaching or navigation is required. You just need a passion to help people, along with basic computer skills (some knowledge of word processing, spreadsheets, presentations and email).
Whether you have experience in social services or are seeking fulfilling work helping people, Career Coaching and Navigating could be a great place to grow your practice. In this module, you will get an introduction to what Career Coaching and Navigating skills, practice and theories are and how they are used.
What's included
12 videos4 readings3 assignments3 discussion prompts
12 videos•Total 58 minutes
- Introduction to Career Coach and Navigator Professional Certificate•7 minutes
- Course Introduction: Foundations of Career Coaching and Navigating•1 minute
- What is Career Coaching and Navigating?•6 minutes
- Career Coach and Navigator Roles•5 minutes
- Changing People's Lives•5 minutes
- Steps to Career Navigating and Coaching•4 minutes
- Meet a Career Navigator•2 minutes
- Career Navigators: A Day in the Life•4 minutes
- Overview of the Job Seeking Experience•5 minutes
- Profiles of Job Seekers•6 minutes
- Introduction to Skills- and Competency-Based Career Development•7 minutes
- Benefits of Skills- and Competency-Based Career Development•6 minutes
4 readings•Total 50 minutes
- Welcome to the Course•5 minutes
- Discover Jobs in Career Coaching and Navigating•15 minutes
- Case Study: Journey of a Job Seeker•15 minutes
- Case Study: Skills-Based and Competency-Based Career Navigation•15 minutes
3 assignments•Total 90 minutes
- Career Coaching and Navigating Quiz•30 minutes
- Defining Career Coaching and Navigation•30 minutes
- The Job Seeking Experience•30 minutes
3 discussion prompts•Total 35 minutes
- How will you make an impact?•15 minutes
- What do clients have in common?•10 minutes
- Reflection: Skills-Based and Competency-Based Career Navigation versus Traditional Career Navigation•10 minutes
Building a strong foundation on practical research and theory is critical for a Career Navigator or Career Coach. In this Module, you will delve into the foundations of Career Coaching and Navigating by exploring human services coaching philosophies, strategies and fundamental concepts and how they are used to help people.
What's included
8 videos2 readings2 assignments2 discussion prompts
8 videos•Total 49 minutes
- Module 2 Introduction: Theories Behind Career Coaching and Navigating•2 minutes
- What is a Theory and Why is it Important?•8 minutes
- Maslow's Hierarchy of Needs•6 minutes
- Frank Parsons' Trait and Factor Theory•6 minutes
- Super’s Developmental Self-Concept Theory•10 minutes
- Holland Theory of Vocational Types•6 minutes
- Bandura’s Social Cognitive Theory•8 minutes
- Introduction to Career Development Theory: Call to Action•4 minutes
2 readings•Total 26 minutes
- Career Development Theories Summary•20 minutes
- Career Development Theory Case Study•6 minutes
2 assignments•Total 60 minutes
- Career Development Theories Quiz•30 minutes
- Development Theories Quiz•30 minutes
2 discussion prompts•Total 20 minutes
- Recall a time that you overcame challenges•10 minutes
- Which career theories would you apply to support the client's career development and why?•10 minutes
Providing excellent service relies on your ability to build a lasting bond with clients and interact with them effectively. In this module, you will discover how to establish trust with clients, initiate and terminate coaching agreements and ensure your actions align with the ethical and professional standards for Career Coaches and Career Navigators.
What's included
15 videos6 readings3 assignments3 discussion prompts
15 videos•Total 61 minutes
- Understanding the Coach-Client Relationship•3 minutes
- Coordination and Support Roles•3 minutes
- Setting Expectations•4 minutes
- Cultural Competency•6 minutes
- Establishing Trust with Clients•4 minutes
- Maintaining a Navigator/Coach Presence•3 minutes
- What is a Coaching Agreement?•4 minutes
- Setting Expectations•5 minutes
- Career Services Plans•4 minutes
- Defining Career and Supportive Services•3 minutes
- Ethical Guidelines•5 minutes
- Preventing Discrimination•4 minutes
- Conflict of Interest•4 minutes
- Legal Concerns•4 minutes
- When to End a Coaching Agreement•4 minutes
6 readings•Total 74 minutes
- Professional Relationships and Healthy Boundaries•10 minutes
- Establishing Trust with Clients Example•2 minutes
- Setting Expectations Example•2 minutes
- Establishing and Maintaining Agreements•20 minutes
- Professional Standards•20 minutes
- Preventing Discrimination Case Study•20 minutes
3 assignments•Total 90 minutes
- Managing the Client Relationship Quiz•30 minutes
- Preparing for Success Quiz•30 minutes
- Coaching Agreements Quiz•30 minutes
3 discussion prompts•Total 30 minutes
- How do you establish trust?•10 minutes
- How do you set expectations?•10 minutes
- Preventing Discrimination•10 minutes
Applying a human-centered approach to your client relations will help you cultivate deep empathy to develop solutions that help meet your clients' needs. In this module, you will learn how promoting diversity and equity and encouraging self-care mesh with human-centered processes to help Career Coaches and Navigators to provide effective solutions for clients.
What's included
17 videos7 readings3 assignments1 peer review3 discussion prompts
17 videos•Total 69 minutes
- What is the Human-Centered Approach?•4 minutes
- Cycle of Support•6 minutes
- Crisis Intervention•6 minutes
- Crisis Intervention Example•2 minutes
- Self-care for Career Navigators and Coaches•4 minutes
- Trust, Safety, Respect and Empathy•6 minutes
- Cultural Sensitivity and Racial Equity•5 minutes
- Disabilities and Rehabilitation Options•6 minutes
- Human-centered Communication•4 minutes
- What is Trauma-informed Care?•4 minutes
- Interpersonal Communication•3 minutes
- Establishing Rapport•3 minutes
- Active Listening•4 minutes
- Powerful Questioning•4 minutes
- Direct Communication•3 minutes
- Verbal Communication Skills•3 minutes
- Non-verbal Communication•3 minutes
7 readings•Total 57 minutes
- Human-Centered Practice and Process Model•10 minutes
- Cultural Sensitivity and Racial Equity Example•2 minutes
- Diversity, Equity and Inclusion Case Study•10 minutes
- Trauma-informed Care Case Study•10 minutes
- Best Practices for Communication Skills•10 minutes
- Peer Review Case Study•5 minutes
- Congratulations!•10 minutes
3 assignments•Total 90 minutes
- Human-centered Navigating and Coaching Quiz•30 minutes
- Human-Centered Approach Quiz•30 minutes
- Diversity and Equity Quiz•30 minutes
1 peer review•Total 60 minutes
- Applying a Human-Centered Approach•60 minutes
3 discussion prompts•Total 30 minutes
- How do you practice self-care?•10 minutes
- What does diversity, equity and inclusion mean for your community?•10 minutes
- Trauma-informed Care Reflection Activity•10 minutes
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Reviewed on Mar 9, 2024
I enjoyed the course; it was easy to navigate and required my attention, as well as note-taking. I'm always grateful for a course that requires me to give myself to it - I learn more that way.
Reviewed on Nov 20, 2023
This course is very informational to use in practical situations for those who wish to launch a career in Coaching.
Reviewed on Jul 25, 2024
This was a wonderful educational experience and reminded me of the importance of career development theories.
Frequently asked questions
This program is for anyone interested in becoming a career coach or navigator. It may also be of interest to educators or human resource professionals who want to improve their ability to support people who are building skills and advancing careers.
High school diploma or GED; passion to help people; basic computer skills and internet navigation experience; some knowledge of word processing, spreadsheets, presentations and email; typing skills
A career navigator forms a trusting relationship with diverse clients as they move through their career journey. They work on the case management of clients and help them prepare for jobs and careers.
More questions
Financial aid available,
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