Fundamentals of Management: Leading Teams to Success
Fundamentals of Management: Leading Teams to Success
This course is part of Leadership that Delivers Specialization
Instructors: Eric Zackrison
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What you'll learn
Create psychologically safe environments that promote trust, inclusion, and open communication across diverse teams.
Implement efficient systems including OKRs, meeting rhythms, and delegation frameworks that drive execution.
Diagnose performance issues using the Skill-Will matrix and deliver effective feedback using structured conversation models.
Build sustainable motivation through strategic recognition and continuous improvement experiments.
Skills you'll gain
- Management Training And Development
- Organizational Leadership
- Trustworthiness
- Team Leadership
- Leadership Development
- Communication
- Employee Coaching
- Coaching
- Recognizing Others
- Team Collaboration
- Team Building
- Employee Onboarding
- Leadership and Management
- Team Performance Management
- Leadership
- Team Management
- Planning
- Drive Engagement
- People Management
- Rapport Building
Details to know
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- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There is 1 module in this course
In this course, you’ll gain the essential tools and frameworks to step confidently into a leadership role, whether you were promoted last week or are preparing for your first team. Built around the People → Process → Performance framework, this fast-paced, practical course helps you build trust, drive execution, and coach for growth—all in under an hour.
You’ll learn how to foster psychological safety, shift from individual contributor to team leader, and implement trust-building strategies like a 30-60-90 onboarding plan. You’ll also design lean systems using OKRs, meeting cadences, and decision-rights models to create clarity and momentum without micromanagement. Finally, you’ll develop the skills to diagnose performance issues, deliver motivating feedback using the DESBO model, and ignite progress with targeted 30-day improvement experiments. This course is designed for newly promoted managers and team leads—especially those working in tech, product, or cross-functional project environments—who need a fast, practical ramp-up into leadership. It's equally valuable for individual contributors on the cusp of their first supervisory role, helping them avoid common early pitfalls. HR and L&D professionals building manager-onboarding programs will find actionable frameworks, while startup founders and small-business owners will gain lightweight, scalable systems for team leadership. Even experienced managers can benefit from a concise refresh on trust-building, delegation, and performance coaching. There are no formal prerequisites for this course—any motivated learner can enroll. However, the course is most impactful for those currently working with a team, project group, or peer circle where they can immediately apply the tools and techniques. Learners with upcoming team responsibilities will also benefit from the opportunity to prepare and practice foundational leadership strategies in real-world contexts. By the end of this course, learners will be able to create psychologically safe team environments that encourage trust, inclusion, and open communication. They will implement practical systems like OKRs, meeting rhythms, and delegation frameworks to drive focus and execution. Learners will also develop diagnostic skills to address performance challenges using models like the Skill-Will matrix and conduct effective feedback conversations. Finally, they will learn how to sustain motivation through meaningful recognition and a culture of continuous improvement.
In this course, you’ll explore practical leadership tools built around the People → Process → Performance framework to help you step confidently into a management role. Through hands-on strategies like 30-60-90 onboarding plans, OKR systems, and the DESBO feedback model, you’ll learn to build trust, drive execution, and coach for performance. You’ll also develop the ability to diagnose team challenges, foster psychological safety, and lead with clarity in fast-paced, real-world settings.
What's included
16 videos4 readings1 assignment4 peer reviews
16 videos•Total 77 minutes
- Introduction & Course Map •3 minutes
- The Supervisor Relationship Foundation •5 minutes
- From Contributor → Manager: Identity Shift & Individual Differences •6 minutes
- Creating Psychological Safety: 5 Micro-Behaviors •5 minutes
- Communicating with Emotional Intelligence •5 minutes
- Onboarding for Trust: 30-60-90 Plan •5 minutes
- Vision → Action: Mapping Workflows & OKRs •5 minutes
- Agile Meeting Rhythms: Stand-ups, Retros, Demos •6 minutes
- Delegation & Decision Rights: 6-Step Handoff + RACI •5 minutes
- Remote/Hybrid Systems: Tools, Connection & Roadblocks •5 minutes
- Continuous Process Improvement: Scorecards & Kaizen Retros •4 minutes
- Decoding Performance Issues: Can't Do or Won't Do? •6 minutes
- Feedback & Coaching Excellence: Specific, Useful, Tough Conversations •5 minutes
- Recognition & Accountability Loops: Motivation That Sticks •5 minutes
- Growth Plan & Leadership Brand: 30-Day Experiment Charter •5 minutes
- Congratulations & Next Steps •3 minutes
4 readings•Total 20 minutes
- Welcome to the Course: Course Overview•5 minutes
- Hit the Ground Running with this Ultimate 30-60-90 Day Plan •5 minutes
- The Advantages and Challenges of Hybrid Work •5 minutes
- 3 Ways to Solve your Performance Management Problems •5 minutes
1 assignment•Total 20 minutes
- Fundamentals of Management: Leading Teams to Success•20 minutes
4 peer reviews•Total 100 minutes
- Hands On Learning (HOL): Emotional Intelligence Self-Discovery & Scenario Challenge•10 minutes
- Hands On Learning (HOL): Design Your Team's Operating System •10 minutes
- Hands On Learning (HOL): Performance Turnaround Challenge •20 minutes
- Project: Leadership Practice Mini-Challenge•60 minutes
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