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GenAI Foundations and AI Agents Development

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GenAI Foundations and AI Agents Development

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Construct autonomous AI agents with CrewAI framework, tool integration, and decision-making capabilities.

  • Implement sophisticated multi-agent coordination systems with communication protocols and task delegation.

  • Deploy specialized customer support agents with knowledge base integration and escalation management.

  • Apply agent safety frameworks and testing protocols for reliable production deployment.

Details to know

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Assessments

2 assignments¹

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the GenAI Data and Analytics Academy Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

Ready to move beyond reactive AI systems to autonomous agents that think, plan, and execute complex tasks independently? Most AI implementations remain limited to simple question-and-answer interactions, missing the transformative potential of truly autonomous AI workers that can reason, collaborate, and solve problems without constant human guidance.

This advanced course transforms you into an autonomous AI architect who builds intelligent agents that operate like digital team members. You'll master the complete agent development lifecycle using cutting-edge frameworks like CrewAI, implement sophisticated tool integration that enables agents to interact with real-world systems, and design multi-agent orchestration where specialized agents collaborate to solve complex problems. Through intensive hands-on development, you'll create customer support agents with advanced reasoning capabilities, implement agent safety frameworks for production deployment, and build coordination systems that manage multiple autonomous agents working together. This course is designed for AI/ML engineers building autonomous systems, software architects crafting agent-based frameworks, and product engineers seeking to implement intelligent automation. It also serves technical leaders exploring the potential of agentic AI to create scalable, context-aware solutions. Whether you're working on enterprise-grade agent systems or pioneering new intelligent workflows, this course provides a practical and robust foundation. Participants should have a solid foundation in generative AI concepts, prompt engineering, and retrieval-augmented generation (RAG) techniques. A strong command of Python programming is essential, along with familiarity with common AI/ML concepts and working with APIs. Learners should also possess a firm understanding of object-oriented programming principles and distributed systems to effectively engage with the course’s advanced technical content. By the end of this course, learners will be able to construct autonomous AI agents using the CrewAI framework with integrated tools and decision-making logic. They will implement advanced multi-agent systems with coordination protocols and delegated task handling, deploy customer support agents that integrate with knowledge bases and manage escalations, and apply agent safety strategies and testing protocols to ensure robust, production-ready deployment. Additionally, learners will gain hands-on experience through real-world projects that reinforce architectural design, coordination flows, and evaluation of agent behavior in complex environments.

In this module, you’ll learn how to design and build robust GenAI applications by exploring the core architecture and components of modern AI systems. You’ll set up a professional development environment—configuring SDKs, tooling, and data pipelines—and examine real-world enterprise implementations to see how organizations leverage GenAI for competitive advantage. Through expert-led walkthroughs, hands-on setup exercises, and case-study analyses, you’ll gain the skills to deploy scalable, production-ready generative AI solutions.

What's included

13 videos4 readings1 assignment3 peer reviews3 discussion prompts

13 videosTotal 66 minutes
  • Course Introduction 4 minutes
  • Generative AI Impact on Engineering 5 minutes
  • Fundamentals of Generative AI Systems Architecture3 minutes
  • Setting Up GenAI Development Environments: Local & Cloud12 minutes
  • Enterprise Implementation Success Stories3 minutes
  • LLM Components and Core Mechanics5 minutes
  • Enterprise LLM Model Comparison3 minutes
  • LLM Integration and API Setup6 minutes
  • Strategic Model Selection Framework3 minutes
  • Enterprise GenAI Application Matrix 5 minutes
  • Industry-Specific Solution Architecture 4 minutes
  • Support Assistant System Design 8 minutes
  • ROI Measurement and Metrics 4 minutes
4 readingsTotal 20 minutes
  • Welcome to the Course: Course Overview5 minutes
  • A Survey of Generative Artificial Intelligence5 minutes
  • A Brief Survey of Large Language Models5 minutes
  • Generative AI Use Cases: A Primer5 minutes
1 assignmentTotal 20 minutes
  • GenAI Foundations 20 minutes
3 peer reviewsTotal 30 minutes
  • Hands-On-Learning: Introduction to Generative AI10 minutes
  • Hands-On-Learning: LLM Integration and API Setup10 minutes
  • Hands-On-Learning: Support Assistant System Design10 minutes
3 discussion promptsTotal 15 minutes
  • Identifying High-Impact GenAI Opportunities in Your Organization5 minutes
  • Strategic LLM Selection and Trade-Off Analysis for Enterprise Use Cases5 minutes
  • Identifying Quick Wins and Strategic Bets for GenAI Implementation5 minutes

In this module, you’ll dive deep into the architecture and design of autonomous AI agents that think, plan, and act independently. You’ll learn how to build intelligent agents capable of tool use, communication, and task specialization, while mastering the full development lifecycle from core concepts to safe, scalable multi-agent deployments. By the end of the module, you'll be equipped to build agents that operate as collaborative digital team members in real-world systems.

What's included

12 videos3 readings1 assignment3 peer reviews3 discussion prompts

12 videosTotal 77 minutes
  • AI Agent Architecture Principles 6 minutes
  • Agent Component Design Patterns 5 minutes
  • Basic Agent Implementation Guide 7 minutes
  • Agent Classification System Framework 5 minutes
  • Multi-Agent System Design Principles 5 minutes
  • Agent Communication Protocol Design 5 minutes
  • Multi-Agent Implementation Workflow 11 minutes
  • Agent Safety Control Framework 6 minutes
  • Support Agent Requirements Analysis 6 minutes
  • Agent Capability Planning Matrix 6 minutes
  • Support Agent Development Guide 10 minutes
  • Agent Testing Strategy Framework 6 minutes
3 readingsTotal 15 minutes
  • A Survey of Autonomous Agents 5 minutes
  • Agentic AI: A New Paradigm for LLMs 5 minutes
  • A Survey of Large Language Model-Based Autonomous Agents 5 minutes
1 assignmentTotal 20 minutes
  • AI Agents20 minutes
3 peer reviewsTotal 30 minutes
  • Hands-On-Learning: Agent Fundamentals: Build Your First AI Agent10 minutes
  • Hands-On-Learning: Agentic AI: Multi-Agent Coordination System10 minutes
  • Hands-On-Learning: Support Agent Development 10 minutes
3 discussion promptsTotal 15 minutes
  • Balancing Autonomy and Control in AI Agent Design5 minutes
  • Coordinating Multi-Agent Systems for Complex Workflows5 minutes
  • Prioritizing Capabilities in Support Agent Requirements Analysis5 minutes

In this module, you’ll consolidate your autonomous AI agent development expertise by reflecting on the key skills you've mastered, exploring real-world deployment strategies, and charting your continued specialization path. You’ll synthesize advanced techniques such as multi-agent coordination, tool integration, and agent safety into practical, enterprise-ready frameworks. Through instructor-led reflections, strategic career planning, and curated resources for further learning, you’ll complete the course equipped to innovate confidently in the evolving field of agentic AI.

What's included

1 video1 peer review

1 videoTotal 4 minutes
  • Course Conclusion 4 minutes
1 peer reviewTotal 60 minutes
  • Project: Enterprise Model Fine-tuning Strategy Challenge 60 minutes

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.