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URL: https://www.coursera.org/learn/generative-ai-impact-on-business-and-society

⇱ Generative AI: Impact on Business and Society | Coursera


Generative AI: Impact on Business and Society

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Generative AI: Impact on Business and Society

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Gain insight into a topic and learn the fundamentals.
4.9

61 reviews

Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.9

61 reviews

Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand the global nature of generative AI products and the diversity of its users

  • Make informed business decisions regarding the impact and risks of generative AI systems

  • Critically consider the different ways that generative AI impacts society

Details to know

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Assessments

4 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Responsible Generative AI Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

Generative artificial intelligence (AI) systems can have a range of impacts on both business and society. In β€œGenerative AI: Impact on Business and Society,” you’ll consider the social and technological aspects of these systems to evaluate how they may impact the way we adopt, trust, or work with these tools. This course builds on your knowledge of the benefits, challenges, and potential risks of AI as we begin integrating these tools into our organizations or communities. It includes considerations relevant to business operations, impact on consumers, as well as wider implications for citizens, public safety, and the environment. By the end of this course, you’ll be able to evaluate the global and local implications specific to generative AI systems for informed decision-making in your role.

What's included

5 videos3 readings1 discussion prompt

5 videosβ€’Total 22 minutes
  • Linguistic Diversity in GenAIβ€’7 minutes
  • Image Diversity in GenAIβ€’6 minutes
  • Anthropomorphic Designβ€’5 minutes
  • Limitations of Current Disclosuresβ€’2 minutes
  • Consequences of Designβ€’2 minutes
3 readingsβ€’Total 16 minutes
  • Welcome to the Course & Course Syllabus β€’10 minutes
  • Help Us Learn About You!β€’5 minutes
  • Module Introductionβ€’1 minute
1 discussion promptβ€’Total 10 minutes
  • Introduce Yourselfβ€’10 minutes

What's included

5 videos2 readings2 assignments1 discussion prompt

5 videosβ€’Total 34 minutes
  • Reputational Risks β€’7 minutes
  • Liability Risksβ€’6 minutes
  • Business Continuityβ€’4 minutes
  • Regulatory Warningsβ€’3 minutes
  • Importance of Responsible GenAIβ€’15 minutes
2 readingsβ€’Total 11 minutes
  • Module Introductionβ€’1 minute
  • Priorities for Businesses Adopting Generative AI β€’10 minutes
2 assignmentsβ€’Total 11 minutes
  • Honor Code β€’1 minute
  • Knowledge Checkβ€’10 minutes
1 discussion promptβ€’Total 10 minutes
  • Challenges of International Developmentβ€’10 minutes

What's included

4 videos4 readings2 assignments1 discussion prompt

4 videosβ€’Total 15 minutes
  • Societal Impact of Generative AI β€’3 minutes
  • Integrity of Informationβ€’6 minutes
  • Erosion of Trustβ€’2 minutes
  • Environmental Impactβ€’5 minutes
4 readingsβ€’Total 26 minutes
  • Module Introductionβ€’1 minute
  • Supplemental Resourcesβ€’10 minutes
  • Post-course Surveyβ€’5 minutes
  • Staying Current with Responsible Generative AI and Governanceβ€’10 minutes
2 assignmentsβ€’Total 11 minutes
  • Honor Code β€’1 minute
  • Knowledge Checkβ€’10 minutes
1 discussion promptβ€’Total 10 minutes
  • Stakeholder Impact of Generative AIβ€’10 minutes

Earn a career certificate

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Instructor

Instructor ratings
4.8 (8 ratings)
University of Michigan
9 Coursesβ€’25,008 learners

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Reviewed on May 20, 2025

This really opened my eyes to the truth about the dangers of AI and the need for responsible use not only on for the developers and creators, but also consumers and end users.

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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