Generative AI: Impact on Business and Society
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Generative AI: Impact on Business and Society
This course is part of Responsible Generative AI Specialization
Instructor: Merve Hickok
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What you'll learn
Understand the global nature of generative AI products and the diversity of its users
Make informed business decisions regarding the impact and risks of generative AI systems
Critically consider the different ways that generative AI impacts society
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4 assignments
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There are 3 modules in this course
Generative artificial intelligence (AI) systems can have a range of impacts on both business and society. In βGenerative AI: Impact on Business and Society,β youβll consider the social and technological aspects of these systems to evaluate how they may impact the way we adopt, trust, or work with these tools. This course builds on your knowledge of the benefits, challenges, and potential risks of AI as we begin integrating these tools into our organizations or communities. It includes considerations relevant to business operations, impact on consumers, as well as wider implications for citizens, public safety, and the environment. By the end of this course, youβll be able to evaluate the global and local implications specific to generative AI systems for informed decision-making in your role.
What's included
5 videos3 readings1 discussion prompt
5 videosβ’Total 22 minutes
- Linguistic Diversity in GenAIβ’7 minutes
- Image Diversity in GenAIβ’6 minutes
- Anthropomorphic Designβ’5 minutes
- Limitations of Current Disclosuresβ’2 minutes
- Consequences of Designβ’2 minutes
3 readingsβ’Total 16 minutes
- Welcome to the Course & Course Syllabus β’10 minutes
- Help Us Learn About You!β’5 minutes
- Module Introductionβ’1 minute
1 discussion promptβ’Total 10 minutes
- Introduce Yourselfβ’10 minutes
What's included
5 videos2 readings2 assignments1 discussion prompt
5 videosβ’Total 34 minutes
- Reputational Risks β’7 minutes
- Liability Risksβ’6 minutes
- Business Continuityβ’4 minutes
- Regulatory Warningsβ’3 minutes
- Importance of Responsible GenAIβ’15 minutes
2 readingsβ’Total 11 minutes
- Module Introductionβ’1 minute
- Priorities for Businesses Adopting Generative AI β’10 minutes
2 assignmentsβ’Total 11 minutes
- Honor Code β’1 minute
- Knowledge Checkβ’10 minutes
1 discussion promptβ’Total 10 minutes
- Challenges of International Developmentβ’10 minutes
What's included
4 videos4 readings2 assignments1 discussion prompt
4 videosβ’Total 15 minutes
- Societal Impact of Generative AI β’3 minutes
- Integrity of Informationβ’6 minutes
- Erosion of Trustβ’2 minutes
- Environmental Impactβ’5 minutes
4 readingsβ’Total 26 minutes
- Module Introductionβ’1 minute
- Supplemental Resourcesβ’10 minutes
- Post-course Surveyβ’5 minutes
- Staying Current with Responsible Generative AI and Governanceβ’10 minutes
2 assignmentsβ’Total 11 minutes
- Honor Code β’1 minute
- Knowledge Checkβ’10 minutes
1 discussion promptβ’Total 10 minutes
- Stakeholder Impact of Generative AIβ’10 minutes
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Reviewed on May 20, 2025
This really opened my eyes to the truth about the dangers of AI and the need for responsible use not only on for the developers and creators, but also consumers and end users.
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