Professional Skills: Giving Feedback
Professional Skills: Giving Feedback
This course is part of multiple programs.
Instructor: Tyler Galarneau
Included with
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What you'll learn
Listen for messages of identity to understand underlying perspectives
Develop a repertoire of effective responses to foster a growth mindset
Provide feedback that encourages continuous improvement and team growth
Skills you'll gain
- Leadership Development
- Professional Development
- Motivational Skills
- Team Motivation
- Open Mindset
- Emotional Intelligence
- Talent Management
- Employee Coaching
- Growth Mindedness
- Lifelong Learning
- Team Building
- Business Communication
- Recognizing Others
- People Development
- Constructive Feedback
- Resilience
- Performance Management
Details to know
March 2026
4 assignments
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There are 5 modules in this course
Deliver feedback that inspires growth. This course equips professionals with the mindset, tools, and strategies to provide effective, growth-oriented feedback in any setting.
Effective feedback is a vital part of workplace growth, but giving it well takes intention. Giving Feedback, led by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, teaches you how to craft feedback that builds trust, encourages development, and transforms fixed mindsets. Learn how to recognize messages of identity, tailor your communication, and build responses that motivate change. This course blends evidence-based frameworks with practical exercises to help you improve performance and morale across your team.
This module introduces the critical skill of listening for messages of identity, which are often subtle cues that reveal an individual's underlying beliefs about themselves and their capabilities. By understanding these messages, you will be better equipped to provide feedback that resonates deeply and fosters a growth mindset. This module will explore the causes and resources related to identity messages, guide you in discovering a learner's identity, and provide opportunities to practice and reflect on this essential listening skill.
What's included
1 assignment7 plugins
1 assignment•Total 10 minutes
- Quiz: Listening for messages of identity•10 minutes
7 plugins•Total 53 minutes
- Listening for messages of identity: Causes and resources•9 minutes
- Listening for messages of identity: Discovering a learner's identity•8 minutes
- Practice the solution: Listening for message of identity•10 minutes
- Job aid: Fixed vs. growth mindset•3 minutes
- Reflect on the solution: Listening for messages of identity•10 minutes
- Listening for the difference: Key takeaways•3 minutes
- Apply the Solution: Reflect on your mindset•10 minutes
In this module, you will learn to construct a diverse repertoire of responses that effectively promote a growth mindset. Moving beyond simply identifying identity messages, you will focus on crafting impactful feedback that encourages development and resilience. This module will delve into the causes and resources for building such a repertoire, guide you in creating responses for maximum impact, and provide practical exercises to help you develop and apply your own set of constructive responses.
What's included
1 assignment7 plugins
1 assignment•Total 10 minutes
- Quiz: Building a response repertoire•10 minutes
7 plugins•Total 57 minutes
- Building a response repertoire: Causes and resources•12 minutes
- Building a response repertoire: Creating responses for impact•9 minutes
- Practice the solution: Building a response repertoire•10 minutes
- Job aid: The power of “yet”•3 minutes
- Reflect on the solution: Building a response repertoire•10 minutes
- Recognizing potential with words: Key takeaways•3 minutes
- Apply the solution: Create your response repertoire•10 minutes
This module focuses on the crucial skill of shifting mindsets, both in yourself and in others. You will explore how to move individuals from a fixed mindset to a growth mindset, fostering an environment of continuous learning and development. The module will cover the causes and resources for mindset shifts, provide strategies for instilling a growth mindset, and offer opportunities to practice and reflect on these transformative techniques in various professional contexts.
What's included
1 assignment8 plugins
1 assignment•Total 10 minutes
- Quiz: Shifting mindsets•10 minutes
8 plugins•Total 65 minutes
- Shifting trainees' mindsets: Causes and resources•9 minutes
- Shifting trainees' mindsets: Instilling a mindset for growth•10 minutes
- Practice the solution: Shifting mindsets•10 minutes
- Job aid: Reflecting on mindset•3 minutes
- Reflect on the solution: Shifting the mindset in new hires•10 minutes
- Changing someone’s mind: Key takeaways•3 minutes
- Apply the solution: Shift your mindset - Growing with peers•10 minutes
- Apply the solution: Shift your mindset - Dialoguing with direct reports•10 minutes
This module integrates the skills learned in previous sections to focus on providing effective growth-mindset feedback. You will learn how to deliver feedback that not only addresses performance but also encourages personal and professional growth. The module will explore the causes and resources for growth-mindset feedback, guide you in encouraging team growth through feedback, and provide practical opportunities to practice and reflect on delivering impactful feedback over time.
What's included
1 assignment7 plugins
1 assignment•Total 10 minutes
- Quiz: Providing growth-mindset feedback•10 minutes
7 plugins•Total 67 minutes
- Providing growth-mindset feedback: Causes and resources•11 minutes
- Providing growth-mindset feedback: Encouraging team growth via feedback•10 minutes
- Practice the solution: Provide growth-mindset feedback•20 minutes
- Job aid: Creating a culture of growth•3 minutes
- Reflect on the solution: Providing growth-mindset feedback•10 minutes
- Feedback to grow on: Key takeaways•3 minutes
- Apply the solution: Deliver feedback over time•10 minutes
This concluding module includes an end-of-course survey to gather your valuable feedback and marks the official completion of the course, acknowledging your dedication to enhancing your feedback and communication skills.
What's included
1 reading1 plugin
1 reading•Total 3 minutes
- End of course survey•3 minutes
1 plugin•Total 3 minutes
- End of course survey•3 minutes
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