VOOZH about

URL: https://www.coursera.org/learn/information-security-incident-management

⇱ Information Security Incident Management | Coursera

Information Security Incident Management

Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Information Security Incident Management

Included with

Gain insight into a topic and learn the fundamentals.
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Master Incident Managementfromimportancetorecovery, equipping you with the tools to handle any crisis efficiently.

  • Develop and implement effective Incident Response Plans, integrating Business Impact Analysis (BIA) & Business Continuity Management (BCM) strategies

  • Build disaster recovery strategies, selectoptimalrecovery sites, and execute critical actions to minimize business disruption.

  • Gain hands-on experience with incident investigation, containment, eradication, and post-incident reviews to ensure continuous improvement.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

March 2026

Assessments

24 assignments

Taught in English

Build your subject-matter expertise

This course is part of the CISM Certification Preparation Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Unprepared for the day a major cyber incident hits your organization?

When breaches happen, tools aren’t enough. Leaders must coordinate response teams, protect business continuity, manage recovery, and restore confidence — fast. That’s the capability this course builds. This Incident Management course develops CISM-aligned readiness, response, and resilience leadership skills. In this course, you will: • Master the complete incident management lifecycle • Build structured response and recovery plans • Conduct gap analysis to strengthen readiness • Integrate BIA with BCM, BCP, and DRP strategies • Classify, investigate, contain, and eradicate incidents • Measure, test, and continuously improve response performance Unlike other theory-focused courses, this course connects incident response, disaster recovery, and business continuity into one execution-focused framework. Ideal for aspiring CISM professionals, security managers, IR leads, risk and continuity practitioners. Enroll now and lead with confidence when it matters most.

This module introduces the fundamentals of incident management, covering its importance, lifecycle phases, and the goals of effective incident management. You will also learn about the resources, policies, and standards needed to develop an incident response plan.

What's included

15 videos1 reading6 assignments

15 videos•Total 53 minutes
  • Course Introduction•2 minutes
  • Incident Management Overview and Importance•4 minutes
  • Incident Management vs Incident Response•3 minutes
  • Goals of Incident Management•2 minutes
  • Incident Management Lifecycle Phases•5 minutes
  • Importance of Incident Management•3 minutes
  • Expected Outcomes of Incident Response•2 minutes
  • Resources of Incident Management•6 minutes
  • Using Policies and Standards for Incident Management•2 minutes
  • Objectives of Incident Management•4 minutes
  • Elements of Incident Recovery Plan•4 minutes
  • Role of ISM in Incident Management•4 minutes
  • Incident Response Workflow•4 minutes
  • Current State of Incident Response Capability•3 minutes
  • Develop an Incident Response Plan•5 minutes
1 reading•Total 10 minutes
  • How Effective Incident Management Can Save Your Business•10 minutes
6 assignments•Total 121 minutes
  • Proficiency Quiz•20 minutes
  • Proficiency Quiz•20 minutes
  • Proficiency Quiz•25 minutes
  • Checkpoint Quiz•16 minutes
  • Checkpoint Quiz•20 minutes
  • Checkpoint Quiz•20 minutes

In this module, you’ll explore how to manage incident response teams, the process of incident notification, and the integration of business continuity management (BCM) with incident response. Key concepts like Business Impact Analysis (BIA) and BCM continuity strategies are covered.

What's included

16 videos1 reading6 assignments

16 videos•Total 44 minutes
  • Module Introduction•1 minute
  • Gap Analysis: Enabler of Incident Response Capability•2 minutes
  • Managing Incident Response Teams•2 minutes
  • Organizing, Training, and Equipping Response Staff•4 minutes
  • Incident Notification Process•4 minutes
  • Incident Management Plan Challenges•3 minutes
  • BIA Overview•3 minutes
  • Elements of BIA•2 minutes
  • Benefits of Using BIA for Incident Management•2 minutes
  • How BIA Translates into Business Continuity Management (BCM)•2 minutes
  • Integrating Incident Response (IR) with BCM•4 minutes
  • Continuity of Network Services•3 minutes
  • High Availability of Storage Services•4 minutes
  • Insurance•3 minutes
  • BCP and DRP Overview•2 minutes
  • How BCP and DRP Are Interlinked•3 minutes
1 reading•Total 10 minutes
  • Why Business Impact Analysis Is Crucial for Business Continuity•10 minutes
6 assignments•Total 135 minutes
  • Proficiency Quiz•25 minutes
  • Proficiency Quiz•25 minutes
  • Proficiency Quiz•25 minutes
  • Checkpoint Quiz•20 minutes
  • Checkpoint Quiz•20 minutes
  • Checkpoint Quiz•20 minutes

This module focuses on disaster recovery planning, including evaluating recovery strategies, selecting recovery sites, and developing a response and recovery strategy. You will also learn how to test response plans and assess incident management effectiveness.

What's included

16 videos1 reading6 assignments

16 videos•Total 46 minutes
  • Module Introduction•1 minute
  • Phases of Disaster Recovery Plan•2 minutes
  • Evaluating Recovery Strategies•3 minutes
  • Addressing Threats•3 minutes
  • Recovery Sites•4 minutes
  • Basis for Recovery Site Selections•5 minutes
  • Key Considerations for Developing a Response and Recovery Strategy•2 minutes
  • Phases to Implement a Response and Recovery Strategy•4 minutes
  • Effective Incident Classification•5 minutes
  • Incident Management Evaluation•3 minutes
  • Incident Management Metrics•2 minutes
  • Testing Incident Response•3 minutes
  • Periodic Testing of Response and Recovery Plans•2 minutes
  • Types of Incident response plan tests•4 minutes
  • Types of Recovery Testing•2 minutes
  • Recovery Testing Metrics•2 minutes
1 reading•Total 10 minutes
  • How Incident Classification Helps Prioritize Response•10 minutes
6 assignments•Total 135 minutes
  • Proficiency Quiz•25 minutes
  • Proficiency Quiz•10 minutes
  • Proficiency Quiz•40 minutes
  • Checkpoint Quiz•20 minutes
  • Checkpoint Quiz•8 minutes
  • Checkpoint Quiz•32 minutes

In this module, you will explore the tools and technologies used in incident management, incident containment and recovery methods, and the investigation and evaluation processes. Legal aspects of forensic evidence and post-incident review practices are also discussed.

What's included

14 videos1 reading6 assignments

14 videos•Total 48 minutes
  • Module Introduction•1 minute
  • Incident Management Operations Introduction•3 minutes
  • Incident Management Tools and Technologies•6 minutes
  • Incident Response Technology Foundations•4 minutes
  • Importance of Employees•3 minutes
  • Personnel and Outsourced Security Providers•3 minutes
  • Incident Investigation and Evaluation•3 minutes
  • Incident Containment Methods•3 minutes
  • Incident Response Communication•4 minutes
  • Incident Eradication and Recovery•4 minutes
  • Post-Incident Review Practices•3 minutes
  • Legal Aspects of Forensic Evidence•4 minutes
  • IRT Templates•4 minutes
  • Summary•3 minutes
1 reading•Total 10 minutes
  • Real-World Incident Containment: Techniques and Best Practices•10 minutes
6 assignments•Total 108 minutes
  • Proficiency Quiz•25 minutes
  • Proficiency Quiz•15 minutes
  • Proficiency Quiz•20 minutes
  • Checkpoint Quiz•20 minutes
  • Checkpoint Quiz•12 minutes
  • Checkpoint Quiz•16 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

184 Courses•228,696 learners

Explore more from Security

Why people choose Coursera for their career

👁 Image

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
👁 Image

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
👁 Image

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
👁 Image

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

This course is perfect for InfoSec professionals, incident response groups, and anyone who wants to transition into a position of leadership in the world of cybersecurity. It’s also ideal for all the people who are preparing for the CISM examination so that they can improve their incident management as well as disaster recovery skill sets.

By completing this course from the CISM certification training, you’ll acquire critical skills in incident management, disaster recovery, and business continuity, which are essential for roles such as CISO, Incident Response Manager, and Risk Analyst. The knowledge gained will help you advance in cybersecurity leadership roles.

No prior experience in incident management is necessary. Starting with the basics and ending with the advanced level of incident response, this course is suitable for all levels.

Yes, this course issuitable for both beginners and experienced professionals. This CISM trainingbeginswith basic concepts likeincident management lifecycleandlater oncover advanced topics such as incident recovery planning, disaster recovery strategies, etc.

This course not only teaches the technicalities of incident response but also focuses on the strategic aspects like integrating incident management with business continuity and developing disaster recovery strategies. It is specifically aligned with the CISM certification and its real-world applications.

You will receive practical training in building incident response plans, business impact analysis (BIA), and disaster recovery formulation.You’llalso discover how to oversee incident response teams, and this will prepare you for leadership roles in incident management.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,