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Information Technology (IT) Fundamentals for Everyone

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Information Technology (IT) Fundamentals for Everyone

This course is part of multiple programs.

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Gain insight into a topic and learn the fundamentals.
4.7

286 reviews

Beginner level

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Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace
97%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.7

286 reviews

Beginner level

Recommended experience

Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace
97%
Most learners liked this course

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

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Assessments

18 assignments

Taught in English

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There are 6 modules in this course

This course will guide you through fundamental concepts and skills to confidently navigate various aspects of IT and the digital world. You will be introduced to the vast field of IT, covering a wide range of topics to build your IT knowledge. You will delve into hardware, operating systems technology, software, programming, databases, networking, storage, cybersecurity, cloud computing, and support and operations.

Designed to summarize the IT Fundamentals and Cloud specialization courses, this course is ideal for individuals seeking non-IT practitioner roles, such as project managers. It provides essential insights into the IT field, equipping you to collaborate effectively with IT teams and make informed decisions within your role. Each lesson contains materials such as hands-on labs and interactive activities to practice your newfound skills, glossaries to help you learn new vocabulary, as well as practice and graded quizzes to assess what you’ve learned. If you seek a non-technical role in the IT industry, this course provides you with a strong foundation so you can thrive in the ever-evolving IT landscape.

This week you will learn about computer hardware and operating systems. Lesson one presents computing fundamentals such as types of devices, their benefits, their internal components, and peripheral devices. Other hardware you will learn about includes printers, display devices, and port types, along with their connectors. In lesson two, you will be introduced to operating systems for the devices you learned about in lesson one. You will learn how those operating systems implement files and folders and the basic operations you can perform on them.

What's included

11 videos3 readings3 assignments1 app item5 plugins

11 videosTotal 68 minutes
  • Course Introduction5 minutes
  • Introduction to Computing Fundamentals 7 minutes
  • Common Computing Devices and Platforms8 minutes
  • Identifying Hardware Components and Peripherals 4 minutes
  • Internal Computer Components4 minutes
  • Identifying Ports and Connectors8 minutes
  • An Introduction to Operating Systems 8 minutes
  • Getting Started with Microsoft Windows6 minutes
  • Features and Functions of an Operating System8 minutes
  • Managing File and Folders9 minutes
  • Microsoft Windows Server Lab Environment2 minutes
3 readingsTotal 8 minutes
  • How to Make the Most of this Course5 minutes
  • Lesson Summary: Introduction to Computing Fundamentals and Hardware1 minute
  • Lesson Summary: Operating Systems2 minutes
3 assignmentsTotal 46 minutes
  • Graded Quiz 1: Introduction to Hardware and Operating Systems30 minutes
  • Practice Quiz: Introduction to Computing Fundamentals and Hardware10 minutes
  • Practice Quiz: Operating Systems6 minutes
1 app itemTotal 20 minutes
  • Lab: Using File Explorer to Manage Files and Folders20 minutes
5 pluginsTotal 55 minutes
  • Reading: Introduction to Information Technology (IT)15 minutes
  • Reading: Input, Output, and Display Devices10 minutes
  • Reading: Additional Internal Computer Components5 minutes
  • Activity: Identifying Devices and Connectors15 minutes
  • Glossary 1: Introduction to Hardware and Operating Systems10 minutes

This module has three lessons that cover the basics of software, web browsers, programming languages, and database fundamentals. The first lesson addresses software applications, where you learn about the differences between open-source and commercial software, software versioning, file formats, and components of web browsers. In the second lesson, you will explore some basic programming concepts. In the third lesson, you investigate databases, where you compare and contrast different types of database storage and manipulation.

What's included

12 videos3 readings4 assignments2 app items6 plugins

12 videosTotal 71 minutes
  • Commercial and Open Source Software 7 minutes
  • Software Versions4 minutes
  • Software Installation Management7 minutes
  • Common Web Browsers6 minutes
  • Browser Installs and Updates6 minutes
  • Interpreted and Compiled Programming Languages6 minutes
  • Introduction to Programming Concepts8 minutes
  • Branching and Looping Programming Logic6 minutes
  • Types of Data, Sources, and Uses7 minutes
  • Overview of Data Repositories5 minutes
  • Introduction to SQL and Relational Databases4 minutes
  • Database Management7 minutes
3 readingsTotal 4 minutes
  • Lesson Summary: Software Applications & Web Browsers2 minutes
  • Lesson Summary: Basics of Programming Languages 1 minute
  • Lesson Summary: Database Fundamentals1 minute
4 assignmentsTotal 52 minutes
  • Graded Quiz 2: Introduction to Software, Programming, and Databases30 minutes
  • Practice Quiz: Software Applications & Web Browsers10 minutes
  • Practice Quiz: Basics of Programming Languages 6 minutes
  • Practice Quiz: Database Fundamentals6 minutes
2 app itemsTotal 80 minutes
  • Hands-on Lab: Install, Update & Remove Applications60 minutes
  • Hands-on Lab: Basic Database Operations20 minutes
6 pluginsTotal 45 minutes
  • Reading: Software Licenses5 minutes
  • Reading: File Formats and Productivity and Collaboration Software5 minutes
  • Reading: Scripting Languages5 minutes
  • Activity: Working with Programming Logic and Organizational Methods15 minutes
  • Reading: Database Roles and Permissions and Backing Up Databases5 minutes
  • Glossary 2: Introduction to Software, Programming, and Databases10 minutes

In this two-lesson module, you learn about networking and storage. Lesson one focuses on networking, where you investigate concepts such as comparing and contrasting types of networks’ topologies, the cables used to connect devices to a network, and the common ports those cables use. You learn about network connections and how to adjust network settings in Windows. In lesson two, you are presented with types of local storage devices compared to hosted storage and sharing and how to troubleshoot storage issues.

What's included

10 videos2 readings3 assignments2 app items3 plugins

10 videosTotal 60 minutes
  • Computer Networks: Types and Topologies8 minutes
  • Advantages and Disadvantages of Network Types7 minutes
  • Networking Hardware Devices8 minutes
  • Wired and Wireless Network Connections8 minutes
  • (Optional) - Wired and Wireless SOHO Networks7 minutes
  • Network Settings in Windows5 minutes
  • Types of Local Storage Devices5 minutes
  • Types of Hosted Storage and Sharing4 minutes
  • Network Storage Types3 minutes
  • Troubleshooting Storage Issues7 minutes
2 readingsTotal 5 minutes
  • Lesson Summary: Computer Networks2 minutes
  • Lesson Summary: Storage and Sharing3 minutes
3 assignmentsTotal 46 minutes
  • Graded Quiz 3: Introduction to Networking and Storage30 minutes
  • Practice Quiz: Computer Networks10 minutes
  • Practice Quiz: Storage and Sharing6 minutes
2 app itemsTotal 25 minutes
  • Hands-on Lab: Exploring Windows Network Settings5 minutes
  • Lab: Disk Status and Repair Tools - Rhyme20 minutes
3 pluginsTotal 20 minutes
  • Reading: Computer Networks: Cables5 minutes
  • Reading: Computer Networks: Models, Standards, Protocols and Ports5 minutes
  • Glossary 3: Introduction to Networking and Storage10 minutes

In the two instructional lessons in this module, you will be introduced to some fundamental concepts in cybersecurity. First, you hear about the confidentiality, integrity, and availability triad and then about intellectual property and confidential information. Then you will learn about types of threats, breaches, and attacks. You will explore password management, access control, authorization, and single-sign-on authentication. In lesson two, you will learn about safe browsing practices such as application ecosystem security, plug-ins, extensions, and toolbars. You will also learn about public browsing risks, safe browsing techniques, and virtual private networks.

What's included

11 videos2 readings3 assignments1 app item5 plugins

11 videosTotal 68 minutes
  • Confidentiality, Integrity, and Availability6 minutes
  • Threats and Breaches8 minutes
  • Phishing, Social Engineering, and Other Attacks7 minutes
  • Password Management Techniques  5 minutes
  • Security Threats: Access Control, Authorization, and Authentication7 minutes
  • Authentication and SSO4 minutes
  • Safe Browsing Practices: Application Ecosystem Security6 minutes
  • Safe Browsing Practices: Public Browsing Risks6 minutes
  • Safe Browsing Practices: Plug-ins, Extensions, and Toolbars7 minutes
  • Security Threats: Safe Browsing Techniques6 minutes
  • Virtual Private Networks5 minutes
2 readingsTotal 4 minutes
  • Lesson Summary: Common Security Threats and Security Best Practices2 minutes
  • Lesson Summary: Safe Browsing Practices2 minutes
3 assignmentsTotal 50 minutes
  • Graded Quiz 4: Introduction to Cybersecurity Essentials30 minutes
  • Practice Quiz: Common Security Threats and Security Best Practices10 minutes
  • Practice Quiz: Safe Browsing Practices10 minutes
1 app itemTotal 60 minutes
  • Hands-on Lab: Managing Browser Security and Privacy Settings60 minutes
5 pluginsTotal 40 minutes
  • Reading: Intellectual Property and Types of Confidential Information5 minutes
  • Reading: Firewalls5 minutes
  • Activity: Identifying Phishing Attempts5 minutes
  • Activity: Managing Browser Plug-ins and Extensions15 minutes
  • Glossary 4: Introduction to Cybersecurity Essentials10 minutes

Cloud computing is the topic of this module. In lesson one, explore the characteristics, benefits, models, infrastructure, virtualization, and storage for cloud-native applications. In lesson two, you learn about cloud-computing emerging trends and practices. Some of those trends include the hybrid-multi-cloud, containerization, microservices architecture, serverless computing, and the development of applications specifically for the cloud, also known as cloud-native applications.

What's included

12 videos2 readings3 assignments1 app item5 plugins

12 videosTotal 73 minutes
  • Definition and Essential Characteristics of Cloud Computing6 minutes
  • Key Cloud Service Providers and Their Services7 minutes
  • Overview of Cloud Service Models4 minutes
  • Overview of Cloud Infrastructure6 minutes
  • Virtualization and Virtual Machines Explained5 minutes
  • Basics of Storage on Cloud6 minutes
  • Hybrid Multi-cloud8 minutes
  • Containers9 minutes
  • Microservices6 minutes
  • Serverless Computing5 minutes
  • Cloud Native Applications7 minutes
  • DevOps on the Cloud5 minutes
2 readingsTotal 4 minutes
  • Lesson Summary: Introduction to Cloud Computing and Cloud Infrastructure2 minutes
  • Lesson Summary: Emergent Trends and Practices in Cloud Computing2 minutes
3 assignmentsTotal 50 minutes
  • Graded Quiz 5: Introduction to Cloud Computing30 minutes
  • Practice Quiz: Introduction to Cloud Computing and Cloud Infrastructure10 minutes
  • Practice Quiz: Emergent Trends and Practices in Cloud Computing10 minutes
1 app itemTotal 20 minutes
  • Lab: Getting started with Serverless20 minutes
5 pluginsTotal 40 minutes
  • Reading: Cloud Adoption - No Longer a Choice5 minutes
  • Reading: Types of Virtual Machines on Cloud5 minutes
  • Hands-on Activity: Identifying Storage Types15 minutes
  • Reading: IoT, AI, Blockchain and Analytics in the Cloud5 minutes
  • Glossary 5: Introduction to Cloud Computing10 minutes

In the first lesson of this module, you will test your knowledge and the skills you’ve acquired in this course. This module contains a 20-question graded final examination focused on the content of this course. In lesson two, you may choose to learn about troubleshooting and ticketing systems. This is not a required lesson for this course, but the content will provide you with an overview of troubleshooting and ticketing systems, enhancing your knowledge of IT Fundamental concepts.

What's included

5 videos3 readings2 assignments2 plugins

5 videosTotal 29 minutes
  • Introduction to Troubleshooting6 minutes
  • Levels of Technical Support6 minutes
  • Service-Level Agreements (SLAs) 5 minutes
  • What are Ticketing Systems?6 minutes
  • Features and Benefits of Ticketing Systems6 minutes
3 readingsTotal 3 minutes
  • Congratulations and Next Steps1 minute
  • Course Team and Acknowledgements1 minute
  • Lesson Summary: Troubleshooting and Ticketing Systems1 minute
2 assignmentsTotal 90 minutes
  • Practice Quiz: Troubleshooting and Ticketing Systems30 minutes
  • Final Exam: IT Fundamentals for Everyone60 minutes
2 pluginsTotal 17 minutes
  • Activity: Exploring the Lifecycle of a Ticket15 minutes
  • Glossary 6: IT Support and Operations2 minutes

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Showing 3 of 286

KR
·

Reviewed on Apr 3, 2024

The lessons can sometimes be boring and some contents don't have subtitles in English. Include visualization and metaphors in your lessons so it's easy to understand.

GA
·

Reviewed on Mar 2, 2024

This course is a great place to start learning about IT.

CR
·

Reviewed on Jul 30, 2023

I've managed an IT department for a while but it is not my original training. This course gives me the language and skills to direct staff and converse with them on the same level. Top marks!

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Financial aid available,