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⇱ Introduction to Software Quality Assurance | Coursera


Introduction to Software Quality Assurance

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Introduction to Software Quality Assurance

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Gain insight into a topic and learn the fundamentals.
4.1

28 reviews

Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.1

28 reviews

Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply software quality assurance concepts to ensure software meets business goals, user needs, and industry standards in real-world scenarios.

  • Execute every phase of the software testing life cycle, from planning and execution to closure, across Agile and Waterfall environments.

  • Identify, classify, and apply multiple types and levels of testing to detect defects and validate functionality, performance, and security.

Details to know

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Assessments

12 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Software Quality Assurance and Testing Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

"Begin your professional journey into software design, testing, and quality assurance with this structured, beginner-friendly course. Designed for learners with no prior experience, it builds a strong foundation in the principles, processes, and best practices of delivering high-quality software in real-world projects.

Through a balanced mix of theory, real-life examples, and guided practice, you will learn to evaluate software quality, follow structured testing processes, identify and document defects effectively, and contribute to ensuring products meet user expectations and business goals. You will gain hands-on exposure to the complete software testing life cycle, understand how testing is applied in both Agile and Waterfall models, and develop professional documentation skills such as writing test cases and preparing detailed defect reports. By the end of the course, you will have the knowledge and practical skills to confidently take on entry-level quality assurance roles or enhance your effectiveness in related software development positions. By the end of the course, you will be able to: - Apply software quality assurance principles to real projects. - Execute the complete software testing life cycle with confidence. - Implement various testing types and levels effectively. - Prepare structured, professional test and defect documentation. This course is ideal for aspiring QA professionals, junior testers, software development students, and anyone seeking a practical understanding of quality assurance in modern software projects. "e.g. This is primarily aimed at first- and second-year undergraduates interested in engineering or science, along with high school students and professionals with an interest in programming. Disclaimer: This is an independent educational resource created by Board Infinity for informational and educational purposes only. This course is not affiliated with, endorsed by, sponsored by, or officially associated with any company, organization, or certification body unless explicitly stated. The content provided is based on industry knowledge and best practices but does not constitute official training material for any specific employer or certification program. All company names, trademarks, service marks, and logos referenced are the property of their respective owners and are used solely for educational identification and comparison purposes.

Understanding Software Quality introduces learners to the foundational concepts of software quality and the critical role that quality assurance plays in development. This module covers key quality dimensions, stakeholder perspectives, and the importance of embracing quality from the outset. Learners explore definitions of “quality,” why it matters, and how different stakeholders perceive it—setting the stage for deeper exploration of QA roles and processes.

What's included

14 videos4 readings4 assignments2 discussion prompts1 plugin

14 videosTotal 64 minutes
  • Course Introduction2 minutes
  • What is Quality in Software?7 minutes
  • Real-World Examples of Good/Bad Quality5 minutes
  • Case Study on SOftware Quality Failure5 minutes
  • Dimensions of Software Quality7 minutes
  • Stakeholder Perspectives on Quality5 minutes
  • The Role of QA in Development6 minutes
  • Cost of Poor Quality5 minutes
  • QA in Industry Case Studies5 minutes
  • Benefits of QA for Teams and Users3 minutes
  • When QA is Ignored4 minutes
  • QA Roles in Software Teams3 minutes
  • Skillsets Needed in QA4 minutes
  • Day in the Life of a QA Analyst4 minutes
4 readingsTotal 55 minutes
  • Course Syllabus10 minutes
  • Read More About: What is Software Quality? 15 minutes
  • Read More About: Why Do We Need Quality Assurance?15 minutes
  • Read More About: People in Quality Assurance15 minutes
4 assignmentsTotal 105 minutes
  • Graded Quiz - Understanding Software Quality60 minutes
  • Practice Quiz - What is Software Quality?15 minutes
  • Practice Quiz - Why Do We Need Quality Assurance?15 minutes
  • Practice Quiz - People in Quality Assurance15 minutes
2 discussion promptsTotal 20 minutes
  • Meet & Greet10 minutes
  • Your First Step into Software Quality Assurance10 minutes
1 pluginTotal 5 minutes
  • Quick Course Check-In5 minutes

The Software Testing Process introduces learners to the systematic steps and life cycle of software testing within the larger development context. This module explores the phases of the Software Testing Life Cycle (STLC)—from requirement analysis and test planning through design, execution, and closure—and illustrates how these steps align with different development methodologies like Waterfall and Agile. In doing so, students gain a structured understanding of how testing activities drive quality assurance across the entire software development process.

What's included

10 videos3 readings4 assignments

10 videosTotal 40 minutes
  • Software Testing Life Cycle5 minutes
  • Planning and Test Design4 minutes
  • Test Execution and Reporting5 minutes
  • Post-Test Closure and Analysis3 minutes
  • Waterfall vs. Agile Testing4 minutes
  • Testing in Iterative Models3 minutes
  • Comparing QA Practices in Models4 minutes
  • What Makes a Clear Bug Report?4 minutes
  • Types of Testing Reports3 minutes
  • Real Report Samples and Templates5 minutes
3 readingsTotal 45 minutes
  • Read More About: Steps In Testing15 minutes
  • Read More About: Testing in Different Methodologies15 minutes
  • Read More About: Reporting Test Results15 minutes
4 assignmentsTotal 105 minutes
  • Graded Quiz - The Software Testing Process60 minutes
  • Practice Quiz -Steps in Testing15 minutes
  • Practice Quiz - Testing in Different Methodologies15 minutes
  • Practice Quiz - Reporting Test Results15 minutes

Basics of Software Testing equips learners with a practical understanding of key testing types, levels, and documentation fundamentals. This module introduces distinctions like functional vs. non-functional testing, explores various testing levels from unit through acceptance, and guides students through structuring and writing their first test case—arming them with the essential skills for real-world QA tasks. References support clarity in concepts like levels of testing and the importance of well-written test cases.

What's included

10 videos3 readings4 assignments1 discussion prompt

10 videosTotal 41 minutes
  • Functional vs. Non-Functional4 minutes
  • Regression and Exploratory Testing5 minutes
  • User Acceptance Testing, Smoke Testing and Sanity Testing5 minutes
  • Unit and Integration Testing4 minutes
  • System and Acceptance Testing6 minutes
  • Real Examples for Each Level4 minutes
  • Test Case Structure4 minutes
  • Writing a Simple Test Case3 minutes
  • Review and Checklist4 minutes
  • Course Closure!2 minutes
3 readingsTotal 45 minutes
  • Read More About: Types of Testing15 minutes
  • Read More About: Levels of Testing15 minutes
  • Read More About: Writing Your First Test Case15 minutes
4 assignmentsTotal 105 minutes
  • Graded Quiz - Basics of Software Testing60 minutes
  • Practice Quiz - Types of Testing15 minutes
  • Practice Quiz - Levels of Testing15 minutes
  • Practice Quiz - Writing Your First Test Case15 minutes
1 discussion promptTotal 10 minutes
  • Why Clear Test Cases Matter10 minutes

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Instructor

Instructor ratings
3.7 (9 ratings)
Board Infinity
261 Courses428,749 learners

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BJ
·

Reviewed on Apr 5, 2026

The material is good for beginner level. There were many editing errors and background noise that could have been improved.

Frequently asked questions

No programming knowledge is required. The course is designed for beginners and focuses on understanding quality assurance principles, processes, and documentation rather than coding.

Yes, you will practice writing test cases, preparing defect reports, and applying the software testing life cycle through guided exercises and real-world case studies.

Absolutely. The course is structured to build knowledge from the ground up, introducing you to concepts and gradually moving towards practical application in real-world projects.

It equips you with practical skills in quality assurance, making you job-ready for entry-level positions such as quality assurance analyst, tester, or test coordinator, and helps improve collaboration with technical teams.

Topics include software quality concepts, the importance of quality assurance, the software testing process, testing types and levels, defect reporting, and test documentation best practices.

Yes! You'll learn how to structure and write your first test case using examples and templates provided in the course.

Yes, the course can be completed at your own pace, allowing you to learn according to your schedule and revisit lessons as needed.

The course takes about 3 weeks, with a weekly commitment of 3–4 hours including video lectures, readings, and quizzes.

While the course is primarily self-paced, discussion forums and peer interactions may be available depending on the platform hosting the course.

You will learn how quality assurance adapts to both Agile and Waterfall models, including differences in planning, execution, and reporting.

Yes, you will be guided through the structure, content, and clarity needed to create defect reports that developers can easily act upon.

Yes, developers will benefit from understanding quality assurance processes, which can help reduce defects, improve collaboration, and enhance overall product quality.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,