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⇱ Introduction to User Experience Principles and Processes | Coursera


Introduction to User Experience Principles and Processes

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Introduction to User Experience Principles and Processes

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Gain insight into a topic and learn the fundamentals.
4.8

1,620 reviews

Beginner level
No prior experience required
Flexible schedule
1 week at 10 hours a week
Learn at your own pace
94%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.8

1,620 reviews

Beginner level
No prior experience required
Flexible schedule
1 week at 10 hours a week
Learn at your own pace
94%
Most learners liked this course

What you'll learn

  • Understand the fields of UX design and UX research.

  • Understand design principles and best practices and their basis in human capabilities and behavior

  • Incorporate a user-centered focus into the design process

Details to know

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Assessments

5 assignments¹

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the User Experience Research and Design Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 6 modules in this course

This UX course provides an introduction to the fields of UX research and design. Learners will gain an understanding of what is involved in UX research, including conducting interviews, evaluating systems, and analyzing systems using principles of good design. Learners will also learn about the work involved in UX Design, including the generation of promising design solutions and the creation of prototypes at multiple levels of fidelity. By interleaving successive phases of UX Research and Design, learners will see how to learn from inevitable mistakes and improve towards a product with a great UX.

What you'll learn: - The skills needed for UX research and design
 - How UX researchers discover and assess user needs and assess possible designs
 - How to conduct a micro-usability test
 - How UX designers use sketching and prototyping to develop design concepts - How to incorporate a user-centered focus into the design process
 - Key features of human behavior and describe their impact on the design of interactive systems
 - Techniques for critiquing and designing interactive systems based on human capabilities and behavior

What's included

4 videos3 readings1 assignment1 discussion prompt

4 videosTotal 30 minutes
  • Welcome1 minute
  • What is User Experience?12 minutes
  • The UX Process8 minutes
  • Components of UX9 minutes
3 readingsTotal 30 minutes
  • Welcome to Introduction to User Experience10 minutes
  • Syllabus10 minutes
  • Help Us Learn More About You!10 minutes
1 assignmentTotal 20 minutes
  • Module 120 minutes
1 discussion promptTotal 10 minutes
  • Self-Reflection: Good and Bad UX10 minutes

What's included

4 videos1 assignment1 peer review2 discussion prompts

4 videosTotal 57 minutes
  • UX Design Overview16 minutes
  • Prototypes10 minutes
  • Sketching10 minutes
  • A Brief Incomplete History of UX22 minutes
1 assignmentTotal 20 minutes
  • UX Design Overview, Part 120 minutes
1 peer reviewTotal 60 minutes
  • 10,000 Floor Elevator60 minutes
2 discussion promptsTotal 20 minutes
  • Self-Reflection: 10 Sketches10 minutes
  • Self-Reflection: Favorite Designs10 minutes

What's included

4 videos1 assignment1 discussion prompt

4 videosTotal 51 minutes
  • Visual Perception, Part 112 minutes
  • Visual Perception, Part 216 minutes
  • Memory, Part 111 minutes
  • Memory, Part 212 minutes
1 assignmentTotal 20 minutes
  • Module 320 minutes
1 discussion promptTotal 10 minutes
  • Good/Bad Design Examples10 minutes

What's included

3 videos1 assignment1 discussion prompt

3 videosTotal 27 minutes
  • Seven Stages of Action6 minutes
  • Gulfs of Execution and Evaluation5 minutes
  • Design Principles16 minutes
1 assignmentTotal 30 minutes
  • Module 430 minutes
1 discussion promptTotal 10 minutes
  • More Good/Bad Design Examples10 minutes

What's included

11 videos1 assignment1 discussion prompt

11 videosTotal 53 minutes
  • Heuristics for Design7 minutes
  • #1 - Visibility of System Status7 minutes
  • #2 - Match Between System and Real World5 minutes
  • #3 - User Control and Freedom3 minutes
  • #4 - Consistency and Standards7 minutes
  • #5 - Error Prevention4 minutes
  • #6 - Recognition Over Recall5 minutes
  • #7 - Flexibility and Efficiency of Use3 minutes
  • #8 - Aesthetic and Minimalist Design3 minutes
  • #9 - Error Recovery4 minutes
  • #10 - Help and Documentation4 minutes
1 assignmentTotal 20 minutes
  • Module 520 minutes
1 discussion promptTotal 10 minutes
  • Webpages That Suck10 minutes

What's included

5 videos4 readings2 peer reviews1 discussion prompt

5 videosTotal 68 minutes
  • Heuristic Evaluation8 minutes
  • Course Wrap-up, Next Steps8 minutes
  • Basic Methods of UX Research9 minutes
  • Interview - UX Designer Matt Martin25 minutes
  • Interview With UX Researcher Lija Hogan18 minutes
4 readingsTotal 40 minutes
  • Overview of the Heuristic Evaluation Assignments10 minutes
  • Post-Course Survey10 minutes
  • Attributions10 minutes
  • Keep Learning with Michigan Online10 minutes
2 peer reviewsTotal 120 minutes
  • Heuristic Evaluation, Part 1: Generating the List of Issues60 minutes
  • Heuristic Evaluation, Part 2: Writing the Report60 minutes
1 discussion promptTotal 10 minutes
  • Heuristic Evaluation Sandbox10 minutes

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Instructor

Instructor ratings
4.8 (366 ratings)
University of Michigan
3 Courses117,970 learners

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TG
·

Reviewed on Oct 15, 2020

Excellent, the way the content is explained is exceptional, learning a lot from this course, thank you to all lecturers for putting together this amazing resource

PD
·

Reviewed on Jun 28, 2020

The course is easy to understand & the assignments are very challenging but helps you to apply the skills you learn. Gain very useful knowledge. The instructors are simply amazing!

AR
·

Reviewed on Sep 6, 2020

Believe me when I say: You'll finish this course orders of magnitude more learned about UX Design than before signing up. If you're looking for an introductory course to UX design, look no further.

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.