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Leadership Problem-Solving with AI: Think Like a Leader

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Leadership Problem-Solving with AI: Think Like a Leader

2,747 already enrolled

Included with

Gain insight into a topic and learn the fundamentals.
4.8

18 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week

Gain insight into a topic and learn the fundamentals.
4.8

18 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week

What you'll learn

  • Use frameworks like SWOT, 5 Whys, and the Fishbone Diagram to analyse and solve leadership challenges.

  • Apply AI tools critically and responsibly to support structured thinking, insight generation, and strategic communication.

  • Develop and justify strategic recommendations with clarity, confidence, and audience awareness.

Details to know

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Add to your LinkedIn profile

Assessments

4 assignments¹

AI Graded see disclaimer
Taught in English
Flexible schedule
Learn at your own pace

There are 4 modules in this course

In today’s fast-paced and complex workplaces, successful leaders need more than instincts: they need structure, clarity, and the ability to think critically under pressure. In this course, you’ll step into the role of a leader at a fictional company, Solvex, and learn how to diagnose problems, prioritise effectively, and develop evidence-informed recommendations using structured tools and responsible AI support.

You’ll practise using frameworks like SWOT, 5 Whys, the Fishbone Diagram, and the Importance-Urgency Matrix to uncover root causes and map strategic responses. Along the way, you’ll learn how to integrate AI tools to accelerate your thinking, not replace it, while reflecting on the risks, limitations, and best practices of AI-assisted leadership work. By the end of the course, you’ll be able to: · Diagnose complex workplace challenges using structured analysis · Generate, evaluate, and justify strategic solutions · Use AI tools critically and ethically as a leadership support partner

In this module, you’ll step into your new leadership role at Solvex, a fictional company facing complexity, unclear expectations, and high strategic stakes. You’ll explore a workplace scenario that mirrors real leadership challenges and begin building a structured, AI-supported approach to problem solving. By the end, you’ll understand your role, your challenge, and how to set yourself up for success in the journey ahead.

What's included

1 video4 readings1 assignment1 plugin

1 videoTotal 2 minutes
  • Course introduction 2 minutes
4 readingsTotal 28 minutes
  • Your learning journey 15 minutes
  • A note on interactive resources2 minutes
  • Important note about course communication1 minute
  • Are you ready?10 minutes
1 assignmentTotal 10 minutes
  • Practice quiz: understanding the challenge10 minutes
1 pluginTotal 40 minutes
  • Solvex: your leadership challenge40 minutes

Strong leadership begins with clarity, not just about what’s happening, but why. In this module, you’ll learn how to gather, interpret, and evaluate information in complex environments. You’ll explore how to surface useful insights from a range of sources, use systems thinking to understand deeper patterns, and apply structured tools like SWOT analysis to make sense of ambiguity. Along the way, you’ll learn how to use AI tools as strategic thinking partners without compromising data security or critical judgement.

What's included

4 videos5 readings1 assignment6 plugins

4 videosTotal 10 minutes
  • Discover and diagnose: information-gathering and SWOT 2 minutes
  • What systems thinking can teach us about information gathering3 minutes
  • AI as your thinking partner: how to lead the conversation3 minutes
  • What SWOT is and why it’s useful 2 minutes
5 readingsTotal 35 minutes
  • Understanding the landscape5 minutes
  • Start with discovery, not assumptions5 minutes
  • From prompting to planning: your discovery sprint at Solvex10 minutes
  • Using AI responsibly to enhance your SWOT10 minutes
  • Key insights and reflections 5 minutes
1 assignmentTotal 15 minutes
  • Module 2 quiz15 minutes
6 pluginsTotal 145 minutes
  • Why classifying information matters20 minutes
  • Evaluating information and sources 25 minutes
  • Planning under pressure: gathering the right information, fast30 minutes
  • Discovery plan at Solvex15 minutes
  • Complete a SWOT analysis for Solvex35 minutes
  • Sample SWOT analysis for Solvex20 minutes

In complex organisations, problems often have hidden causes and even when those causes are clear, deciding what to tackle first isn’t always straightforward. This module helps you move from vague problem descriptions to structured thinking and decisive leadership. You’ll learn how to use root cause analysis tools like the 5 Whys and the Fishbone Diagram to diagnose what's really going on. Then, you'll explore how to prioritise effectively using the Importance-Urgency Matrix. Finally, you’ll see how AI tools can support your thinking, help surface blind spots, and enhance your productivity, if you guide them with clarity and purpose. This module is about sharpening your analysis, thinking strategically, and choosing what matters most.

What's included

4 videos4 readings1 assignment5 plugins

4 videosTotal 7 minutes
  • Analyse and prioritise2 minutes
  • Understanding analysis and the 5 Whys1 minute
  • You can’t do everything: the cost of not prioritising2 minutes
  • Importance-Urgency Matrix2 minutes
4 readingsTotal 120 minutes
  • Analyse the key issues 30 minutes
  • Prioritising by consequences: what happens if we don’t fix this?30 minutes
  • AI for personal productivity and strategic prioritisation30 minutes
  • Key insights and reflections 30 minutes
1 assignmentTotal 15 minutes
  • Module 3 quiz 15 minutes
5 pluginsTotal 105 minutes
  • From buzzwords to better thinking: building the foundation for structured analysis 20 minutes
  •  Explore the 5 Whys20 minutes
  • Digging deeper with the Fishbone Diagram20 minutes
  • Using AI to support analysis 25 minutes
  • Evaluating and improving AI outputs 20 minutes

In this module, you will move from analysis to action. You’ve diagnosed the root causes of a business challenge, now it’s time to generate, evaluate, and justify solutions. You’ll learn how to use AI tools not just for ideation, but as strategic partners that sharpen your thinking and help you craft high-impact recommendations. Through real-world practice, reflection, and interactive activities, you’ll develop the confidence to not only propose solutions but to back them up with evidence, logic, and leadership clarity.

What's included

3 videos6 readings1 assignment1 peer review4 plugins

3 videosTotal 6 minutes
  • Problem-solving2 minutes
  • Evaluate your solutions strategically2 minutes
  • Congratulations from Professor Andrew Stephen 2 minutes
6 readingsTotal 85 minutes
  • From diagnosis to possibility: a moment to reflect10 minutes
  • Back to Solvex: from priorities to possibilities20 minutes
  • From evaluation to decision: choosing with confidence15 minutes
  • Key insights and personal reflection 15 minutes
  • Written assessment instructions20 minutes
  • Next steps 5 minutes
1 assignmentTotal 15 minutes
  • Module 4 quiz15 minutes
1 peer reviewTotal 120 minutes
  • Written assessment: strategic report120 minutes
4 pluginsTotal 140 minutes
  • Using AI to develop smarter solutions 30 minutes
  • Evaluating solutions: from ideas to impact 40 minutes
  • From decision to recommendation40 minutes
  • Using AI to strengthen your recommendation30 minutes

Instructor

Instructor ratings
5.0 (7 ratings)
Saïd Business School, University of Oxford
1 Course2,747 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.