Leading Teams
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Leading Teams
This course is part of Leading People and Teams Specialization
Instructor: Maxim Sytch, Ph.D.
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What you'll learn
Learn how to build your team, and improve teamwork and collaboration.
Establish roles, build structures, and manage decision making.
Manage critical team processes such as conflict resolution.
Skills you'll gain
- Organizational Structure
- Relationship Building
- Performance Management
- Team Management
- Industrial and Organizational Psychology
- Leadership
- Teamwork
- Collaboration
- Performance Analysis
- Drive Engagement
- Team Motivation
- Conflict Management
- People Development
- Rapport Building
- Innovation
- Knowledge Transfer
- Team Leadership
- Team Building
- Team Collaboration
- Team Performance Management
Details to know
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 4 modules in this course
In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your teamβs performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork.
In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.
As a team leader, you must determine how best to compose and structure your team. You will need to determine the optimal team size, diversity of team members, values, and goals for the team -- all of which will have a big impact on team dynamics and performance. In this module, you will learn strategies and tactics to design your team effectively.
What's included
15 videos7 readings1 assignment
15 videosβ’Total 102 minutes
- 01.01 - Intro: Designing Your Team for Excellenceβ’6 minutes
- 01.02 - Designing Your Team with the Client in Mindβ’1 minute
- 01.03 - What is the Optimal Team Size?β’14 minutes
- 01.04 - Demographics: How Demographic Diversity Impacts Teamsβ’13 minutes
- 01.05 - Demographic Faultlines: Be Very Careful!β’11 minutes
- 01.06 - Personality: How Diversity in Personality Impacts Teamsβ’7 minutes
- 01.07 - Values-based Diversity in Teams (Part 1)β’11 minutes
- 01.08 - Values-based Diversity in Teams (Part 2)β’8 minutes
- 01.09 - Team Values and Person-Team Fitβ’10 minutes
- 01.10 - Building a Collaborative Climateβ’1 minute
- 01.11 - Goal Setting in Teamsβ’14 minutes
- 01.12 - Managing Individual Expectationsβ’2 minutes
- 01.13 - Emphasizing Shared Goalsβ’1 minute
- 01.14 - Avoiding Self-Similarity in Composing Teamsβ’1 minute
- 01.15 - Recap: Designing Your Team for Excellenceβ’3 minutes
7 readingsβ’Total 34 minutes
- Help us learn more about you!β’10 minutes
- Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanleyβ’2 minutes
- Course Syllabusβ’5 minutes
- Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Teamβ’2 minutes
- Can You Compose Your Team With Too Many Starsβ’5 minutes
- Notice for Auditing Learners: Assignment Submissionβ’10 minutes
- Unit 1 Lecture Slidesβ’0 minutes
1 assignmentβ’Total 30 minutes
- Designing Your Team for Excellenceβ’30 minutes
In the first module of the course, we discussed your role as a team leader in designing your team's size, composition, diversity of personalities and values, and goals. In addition, you must determine how best to structure your team, specifically how you will structure decision making, rewards, and roles. You must also ensure the team has a clear set of norms that guide its behavior. In this module, you will learn strategies and tactics to structure your team effectively.
What's included
13 videos5 readings1 assignment
13 videosβ’Total 109 minutes
- 02.01 - Structuring Your Team for Excellence: Apollo 13 Case Studyβ’9 minutes
- 02.02 - Departmentation: How to Group and Organize Jobs in the Teamβ’10 minutes
- 02.03 - Centralization: How to Structure Decision Making in the Teamβ’13 minutes
- 02.04 - Rewards: How to Structure Rewards in the Teamβ’14 minutes
- 02.05 - Team Rewards and Punishmentsβ’2 minutes
- 02.06 - Virtuality: How to Manage Virtual Team Structuresβ’15 minutes
- 02.07 - Roles: How to Define and Organize Roles in the Teamβ’15 minutes
- 02.08 - Every Role Matters in Teamsβ’2 minutes
- 02.09 - Keeping Individuals Motivated When They Do Not Get Their Preferred Roleβ’1 minute
- 02.10 - Norms: How to Create Productive Norms in the Teamβ’10 minutes
- 02.11 - Creating a Culture of Teamwork Through Norms and Expectationsβ’3 minutes
- 02.12 - Team Charters: A Tool for Designing Your Teamβ’9 minutes
- 02.13 - Recap: Structuring Your Team For Excellenceβ’6 minutes
5 readingsβ’Total 25 minutes
- Gene Kranz Videoβ’5 minutes
- Rewarding Teams or Individual Starsβ’7 minutes
- Template: Team Charterβ’7 minutes
- Team Charter Documentsβ’6 minutes
- Unit 2 Lecture Slidesβ’0 minutes
1 assignmentβ’Total 30 minutes
- Structuring Your Team for Excellenceβ’30 minutes
It is common to see teams working on identical tasks and having similar access to organizational resources and talent produce systematically different performance outcomes. This occurs because we mismanage team processes, or how teammates work on the task and interact with one another during teamwork. In this module, you will learn how to recognize most typically process hurdles in teamwork and how to overcome them, thus creating high-performing teams.
What's included
8 videos2 readings1 assignment
8 videosβ’Total 49 minutes
- 03.01 - Coordinationβ’12 minutes
- 03.02 - Common Information Effectβ’7 minutes
- 03.03 - Social Loafingβ’5 minutes
- 03.04 - Languageβ’5 minutes
- 03.05 - Working Across Culturesβ’3 minutes
- 03.06 - Managing Conflictβ’9 minutes
- 03.07 - Resolving Task Conflictsβ’5 minutes
- 03.08 - Recap: Manage Team Dynamicsβ’3 minutes
2 readingsβ’Total 5 minutes
- Conflict Resolution from The Officeβ’5 minutes
- Unit 3 Lecture Slidesβ’0 minutes
1 assignmentβ’Total 30 minutes
- Managing Team Dynamicsβ’30 minutes
This module is focused on creating sustainable levels of high-performance in teams. In this module you will therefore learn how to evaluate team performance and how to ensure this high performance is sustainable in your teams. Relatedly, we will discuss how to ensure team learning and effective flow of new ideas in your teams.
What's included
15 videos3 readings1 assignment1 peer review
15 videosβ’Total 53 minutes
- 04.01 - Evaluating Team Performanceβ’6 minutes
- 04.02 - Assessing Performanceβ’1 minute
- 04.03 - Managing Teammate Satisfactionβ’2 minutes
- 04.04 - Managing Team Performanceβ’2 minutes
- 04.05 - Creativityβ’8 minutes
- 04.06 - Psychological Safetyβ’7 minutes
- 04.07 - Engaging Your Teamβ’3 minutes
- 04.08 - Hit and Hugβ’2 minutes
- 04.09 - Building a Safe Environmentβ’2 minutes
- 04.10 - Transactive Memoryβ’8 minutes
- 04.11 - Facilitating Team Learningβ’3 minutes
- 04.12 - Learning from Adversityβ’3 minutes
- 04.13 - Instilling a Learning Mindsetβ’1 minute
- 04.14 - Manufacturing Team Successβ’2 minutes
- 04.15 - Creating Sustainable Team Performanceβ’4 minutes
3 readingsβ’Total 20 minutes
- Unit 4 Lecture Slidesβ’0 minutes
- Post-course Surveyβ’10 minutes
- Keep Learning with Michigan Online!β’10 minutes
1 assignmentβ’Total 30 minutes
- Creating Sustainable Team Performance and Learningβ’30 minutes
1 peer reviewβ’Total 120 minutes
- Improving Your Teamβs Performance β’120 minutes
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Reviewed on Nov 7, 2022
This course is very useful for a organization which have team for service or production. It's guide for better organization of team to achieve our goal without any doubt and stress.
Reviewed on Mar 8, 2021
Absolutely love this course and the whole leading people and teams specialization. The course material is great and the professors teach them very well. Thank you professor Scott and Maxim.
Reviewed on Mar 1, 2016
Good course. I immediately recognised some of the situations that were discussed. The analysis about the effects of values vs demographic vs cultural differences in teams. Are especially good.
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