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Lean Problem - Solving for Team Members and Leaders

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Lean Problem - Solving for Team Members and Leaders

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 assignmentsΒΉ

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the Essential Manager Skills Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

Lean Problem - Solving for Team Members and Leaders is an intermediate-level course designed for managers and team leaders who want to develop systematic approaches to organizational challenges. In today's complex business environment, the ability to identify root causes, implement sustainable solutions, and build improvement cultures is essential for leadership success.

This course equips you with proven lean methodologies including Toyota's A3 thinking, root cause analysis techniques, and strategies for engaging teams in continuous improvement. Through real-world case studies from manufacturing, healthcare, and technology sectors, you'll learn to distinguish symptoms from root causes, apply appropriate analytical tools, and create organizational systems that prevent problems while fostering innovation. Whether you're addressing operational inefficiencies, quality issues, or team performance challenges, this course provides the frameworks and mindset needed to transform problems into opportunities for systematic improvement and cultural transformation.

In this foundational lesson, learners will explore the core principles of lean problem-solving methodologies and understand how they integrate with effective leadership practices. They'll examine Toyota's A3 thinking methodology, analyze lean principles through real-world manufacturing cases, and develop foundational skills for structured problem analysis within team environments.

What's included

3 videos2 readings1 assignment

3 videosβ€’Total 12 minutes
  • Introduction and Welcomeβ€’3 minutes
  • The Lean Mindset: From Quick Fixes to Systematic Solutionsβ€’5 minutes
  • Toyota's A3 Thinking: The Gold Standard for Problem-Solvingβ€’4 minutes
2 readingsβ€’Total 12 minutes
  • Welcome to the Course: Course Overviewβ€’4 minutes
  • Lean Problem-Solving Across Industries: From Manufacturing to Healthcareβ€’8 minutes
1 assignmentβ€’Total 15 minutes
  • HOL: Map a Problem Using Lean Principlesβ€’15 minutes

This lesson focuses on mastering techniques for diagnosing problems accurately through systematic root cause analysis. Learners will explore multiple analytical tools including the Five Whys, fishbone diagrams, and data-driven investigation methods. They'll learn to distinguish between symptoms and root causes, and develop skills for implementing targeted solutions that address underlying issues rather than surface problems.

What's included

2 videos1 reading1 assignment

2 videosβ€’Total 9 minutes
  • Beyond Symptoms: The Science of Root Cause Analysisβ€’5 minutes
  • Tools for Deep Analysis: Five Whys, Fishbone, and Data Investigationβ€’4 minutes
1 readingβ€’Total 10 minutes
  • Distinguishing Symptoms from Root Causes in Complex Organizationsβ€’10 minutes
1 assignmentβ€’Total 15 minutes
  • HOL: Conduct a Root Cause Analysis Investigationβ€’15 minutes

In this final lesson, learners will develop strategies for creating organizational cultures that support continuous improvement and innovation. They'll explore methods for engaging teams in problem-solving activities, encouraging experimentation and learning from failures, and establishing systems that sustain improvement efforts over time. This lesson culminates in a comprehensive capstone project and assessment.

What's included

3 videos1 reading3 assignments

3 videosβ€’Total 10 minutes
  • From Problem-Solving to Problem-Preventing: Building Learning Organizationsβ€’4 minutes
  • Engaging Teams in Continuous Improvement: From Observers to Ownersβ€’4 minutes
  • Congratulations and Continuous Learning Journeyβ€’2 minutes
1 readingβ€’Total 10 minutes
  • Learning from Failure: Turning Setbacks into Stepping Stonesβ€’10 minutes
3 assignmentsβ€’Total 70 minutes
  • HOL: Design a Continuous Improvement Framework for Your Organizationβ€’15 minutes
  • Project: Comprehensive Lean Problem-Solving Implementation Portfolioβ€’45 minutes
  • Assessmentβ€’10 minutes

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Frequently asked questions

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Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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ΒΉ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.