Make the Sale: Build, Launch, and Manage E-commerce Stores
Make the Sale: Build, Launch, and Manage E-commerce Stores
This course is part of Google Digital Marketing & E-commerce Professional Certificate
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What you'll learn
Understand essential e-commerce strategies and practices
Explain what e-commerce stores and platforms are and how they work
Create an engaging customer experience online using best practices
Set up a mock e-commerce store using Shopify
Skills you'll gain
- Sales
- Order Processing
- Digital Advertising
- Marketing Strategies
- General Sales Practices
- Business Research
- Shipping and Receiving
- Retail Management
- Order Fulfillment
- Online Advertising
- Retail Store Operations
- Marketing
- Sales Strategy
- Market Trend
- Advertising Campaigns
- Market Research
- E-Commerce
- Order Delivery
- Order Management
Tools you'll learn
Details to know
See how employees at top companies are mastering in-demand skills
Build your Marketing expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 4 modules in this course
Make the Sale: Build, Launch, and Manage E-commerce Stores is the sixth of eight courses in the Google Digital Marketing & E-commerce Certificate. This course explores how businesses and individuals sell products online, including using popular platforms like Shopify. You’ll go through the process of creating a mock e-commerce store. To do this, you’ll build a Shopify store, add the necessary information, and create product listings. You’ll explore how to reach customers online through e-commerce customer outreach methods like advertisements and campaigns.
Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be ready to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Understand essential e-commerce strategies and practices - Explain how to conduct market research and product research - Set up a mock e-commerce store using Shopify - Use Google Ads to engage e-commerce customers - Explain how trends and seasonality affect e-commerce businesses - Use best practices to create an engaging customer experience online - Describe the order fulfillment process through checkout, point of sale (POS), shipping, and delivery. - Optimize a checkout flow for customers
You will explore the field of e-commerce and learn about the benefits of selling products online. You’ll study the common terms, tools, roles, and strategies that are used in e-commerce. Then, you’ll learn how to begin an e-commerce project using market research, competitive analysis, target audience identification, product research, product sourcing, and brand strategy.
What's included
13 videos11 readings4 assignments1 plugin
13 videos•Total 50 minutes
- Introduction to Course 6 •4 minutes
- Welcome to module 1•1 minute
- What is e-commerce?•3 minutes
- The benefits of selling online •6 minutes
- Henry - My career path into e-commerce•4 minutes
- Get to know the basics of e-commerce •5 minutes
- Jaylin - The role of an entry-level e-commerce specialist at a big company and a small business•3 minutes
- Market research •4 minutes
- Identify your target audience•3 minutes
- How to do product research•8 minutes
- Product sourcing•3 minutes
- Branding in e-commerce •5 minutes
- Wrap-up •2 minutes
11 readings•Total 74 minutes
- Course 6 overview•8 minutes
- Helpful resources to get started•8 minutes
- Learn more about the basics of e-commerce•8 minutes
- Essential e-commerce strategies•8 minutes
- Get started with market research•8 minutes
- Activity Exemplar: Perform a competitive analysis•4 minutes
- Learn more about identifying your target audience•8 minutes
- Researching and sourcing products•8 minutes
- Activity Exemplar: Identify brand values•4 minutes
- Case study: How Prados Beauty’s brand uplifts the indigenous community•8 minutes
- Glossary terms from module 1 •2 minutes
4 assignments•Total 148 minutes
- Module 1 challenge•50 minutes
- Test your knowledge: Why e-commerce?•8 minutes
- Activity: Perform a competitive analysis•60 minutes
- Activity: Identify brand values•30 minutes
1 plugin•Total 10 minutes
- Identify: Basic e-commerce terms•10 minutes
You will learn about different e-commerce stores, including Shopify. You’ll learn about creating, designing, and optimizing an online store to sell products. Then, you’ll build a mock Shopify store and create product listings for it.
What's included
10 videos10 readings2 assignments
10 videos•Total 33 minutes
- Welcome to module 2•2 minutes
- Overview of e-commerce stores •6 minutes
- E-commerce platforms •7 minutes
- Introduction to Shopify •2 minutes
- Introduction to building an e-commerce store •1 minute
- Add products to a Shopify store •5 minutes
- Finish setting up a Shopify store •5 minutes
- Set up your Google Merchant Center account and link it to Shopify •2 minutes
- Add Google and other shopping channels in Shopify •2 minutes
- Wrap-up•2 minutes
10 readings•Total 82 minutes
- How an e-commerce store works•8 minutes
- E-commerce platforms and domains•8 minutes
- Learn more about Shopify •8 minutes
- Review: Set up a mock e-commerce store using Shopify•8 minutes
- Create a product detail page•8 minutes
- Review: Begin adding product listings to a Shopify store•12 minutes
- Review: Finish adding product listings to a Shopify store •12 minutes
- Learn more about working in Shopify•8 minutes
- List products on multiple shopping channels•8 minutes
- Glossary terms from module 2 •2 minutes
2 assignments•Total 58 minutes
- Module 2 challenge•50 minutes
- Test your knowledge: E-commerce platforms•8 minutes
You will discover how to reach customers online through methods like advertisement campaigns and examine the benefits of online advertising. Then, you’ll explore how seasonality affects e-commerce businesses. Finally, you’ll learn how to optimize an e-commerce marketing strategy to meet campaign goals.
What's included
9 videos9 readings6 assignments1 plugin
9 videos•Total 39 minutes
- Welcome to module 3 •1 minute
- Advertise online •5 minutes
- Advertise with Google Ads campaigns •7 minutes
- Understand Smart Campaigns •4 minutes
- Create a Smart Shopping campaign •2 minutes
- Explore seasonality in e-commerce •7 minutes
- Use Google Ads to plan for seasonality•6 minutes
- Optimize your e-commerce marketing strategies•5 minutes
- Wrap-up •1 minute
9 readings•Total 58 minutes
- Platforms for e-commerce ads•8 minutes
- Using videos in ads •4 minutes
- Prepare a Google Shopping campaign•8 minutes
- Disapprovals in Google Ads•8 minutes
- Marketing for special events and holidays •8 minutes
- Plan for seasonal events•8 minutes
- Seasonal budgeting and bidding •8 minutes
- Activity Exemplar: Set seasonal budgets and bids •4 minutes
- Glossary terms from module 3 •2 minutes
6 assignments•Total 118 minutes
- Module 3 challenge •50 minutes
- Test your knowledge: Basics of online ads•8 minutes
- Test your knowledge: How to place online ads•10 minutes
- Test your knowledge: Seasonality in e-commerce•10 minutes
- Activity: Set seasonal budgets and bids•30 minutes
- Test your knowledge: How to optimize an e-commerce businesses' sales•10 minutes
1 plugin•Total 30 minutes
- Review: Off-season or on-season•30 minutes
You will learn how to engage with customers online. You’ll explore how the online checkout process works and how to entice customers to purchase a product. You’ll also learn how to move customers efficiently through the flow of a Shopify store. You’ll end the course by learning about the importance of creating a successful path to purchase for customers and how the order fulfillment and shipping process works.
What's included
8 videos9 readings2 assignments2 plugins
8 videos•Total 22 minutes
- Welcome to module 4•1 minute
- Create an engaging online experience for customers •4 minutes
- Introduction to the checkout process •4 minutes
- Common reasons for cart abandonment •3 minutes
- Taylor - Optimize a website to improve sales•3 minutes
- Get products to customers •4 minutes
- Wrap-up •1 minute
- Course wrap-up•1 minute
9 readings•Total 48 minutes
- Responsive and mobile-first design for e-commerce stores•8 minutes
- Tips for increasing customer engagement •8 minutes
- Case study: How T|W Tote designed their website to engage with customers•8 minutes
- Tips for reducing cart abandonment•8 minutes
- Activity Exemplar: Evaluate the checkout process for an e-commerce store•4 minutes
- Glossary terms from module 4 •2 minutes
- Reflect and connect with your peers•4 minutes
- Course 6 glossary •2 minutes
- Get started on Course 7•4 minutes
2 assignments•Total 80 minutes
- Module 4 challenge •50 minutes
- Activity: Evaluate the checkout process for an e-commerce store •30 minutes
2 plugins•Total 60 minutes
- Explore: Best practices for customer engagement•30 minutes
- Explore: The e-commerce supply chain •30 minutes
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Showing 3 of 2018
Reviewed on Oct 28, 2023
This was one of the most engaging courses in the specialization. I would have given it 5 stars, but the 60 day trial did not work on the Shopify section. That needs to be fixed.
Reviewed on Dec 25, 2022
it's a field that always delivers new challenges and offers ample opportunities to learn and grow as a professional. If you like variety and change, marketing is a great career choice!
Reviewed on Feb 13, 2025
I had learnt a lot of new things from creating online e-commerce website through shopify to the importance of smooth checkout process. Thank you .
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Frequently asked questions
Digital marketing is about connecting people and brands online. Digital marketing uses social media, display advertising, email, search engines, and other online channels to attract and engage customers, encourage them to make purchases, and build customer loyalty.
E-commerce refers to the trading of goods and services over the internet. E-commerce uses online platforms to buy and sell products and services, which includes designing an online store, crafting product listings, conducting market research, fulfilling orders, and analyzing store performance.
Digital marketing and e-commerce specialists perform a variety of tasks related to advertising and selling online. Different companies define these roles in various ways, but there is often overlap between them. Some common responsibilities include planning and creating ads and other content for websites, social media, and email; optimizing content for search engines; analyzing data to gain marketing insights; managing online stores; and creating and updating product listings.
During the pandemic, hiring for digital marketing and e-commerce related jobs boomed as more businesses moved online—between February and April 2020, e-commerce grew more than it had in the previous decade. Research shows that there were 40,000+ digital marketing and e-commerce job openings in the past 12 months in the U.S., and the number of available roles is projected to grow in the coming years. The rise of automation, machine learning, and new technologies in e-commerce and digital marketing means candidates will be expected to demonstrate knowledge in the use of digital technologies, which is currently a skills gap that leaves roles unfilled. People can prepare for jobs in these fields through this new entry-level Google Career Certificate.
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