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URL: https://www.coursera.org/learn/make-the-sale

⇱ Make the Sale: Build, Launch, and Manage E-commerce Stores | Coursera


Make the Sale: Build, Launch, and Manage E-commerce Stores

Make the Sale: Build, Launch, and Manage E-commerce Stores

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Gain insight into a topic and learn the fundamentals.
4.8

2,018 reviews

Beginner level
No prior experience required
Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace
99%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.8

2,018 reviews

Beginner level
No prior experience required
Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace
99%
Most learners liked this course

What you'll learn

  • Understand essential e-commerce strategies and practices

  • Explain what e-commerce stores and platforms are and how they work

  • Create an engaging customer experience online using best practices

  • Set up a mock e-commerce store using Shopify

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Assessments

14 assignments

Taught in English

Build your Marketing expertise

This course is part of the Google Digital Marketing & E-commerce Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Google

There are 4 modules in this course

Make the Sale: Build, Launch, and Manage E-commerce Stores is the sixth of eight courses in the Google Digital Marketing & E-commerce Certificate. This course explores how businesses and individuals sell products online, including using popular platforms like Shopify. You’ll go through the process of creating a mock e-commerce store. To do this, you’ll build a Shopify store, add the necessary information, and create product listings. You’ll explore how to reach customers online through e-commerce customer outreach methods like advertisements and campaigns.

Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be ready to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Understand essential e-commerce strategies and practices - Explain how to conduct market research and product research - Set up a mock e-commerce store using Shopify - Use Google Ads to engage e-commerce customers - Explain how trends and seasonality affect e-commerce businesses - Use best practices to create an engaging customer experience online - Describe the order fulfillment process through checkout, point of sale (POS), shipping, and delivery. - Optimize a checkout flow for customers

You will explore the field of e-commerce and learn about the benefits of selling products online. You’ll study the common terms, tools, roles, and strategies that are used in e-commerce. Then, you’ll learn how to begin an e-commerce project using market research, competitive analysis, target audience identification, product research, product sourcing, and brand strategy.

What's included

13 videos11 readings4 assignments1 plugin

13 videosTotal 50 minutes
  • Introduction to Course 6 4 minutes
  • Welcome to module 11 minute
  • What is e-commerce?3 minutes
  • The benefits of selling online 6 minutes
  • Henry - My career path into e-commerce4 minutes
  • Get to know the basics of e-commerce 5 minutes
  • Jaylin - The role of an entry-level e-commerce specialist at a big company and a small business3 minutes
  • Market research 4 minutes
  • Identify your target audience3 minutes
  • How to do product research8 minutes
  • Product sourcing3 minutes
  • Branding in e-commerce 5 minutes
  • Wrap-up 2 minutes
11 readingsTotal 74 minutes
  • Course 6 overview8 minutes
  • Helpful resources to get started8 minutes
  • Learn more about the basics of e-commerce8 minutes
  • Essential e-commerce strategies8 minutes
  • Get started with market research8 minutes
  • Activity Exemplar: Perform a competitive analysis4 minutes
  • Learn more about identifying your target audience8 minutes
  • Researching and sourcing products8 minutes
  • Activity Exemplar: Identify brand values4 minutes
  • Case study: How Prados Beauty’s brand uplifts the indigenous community8 minutes
  • Glossary terms from module 1 2 minutes
4 assignmentsTotal 148 minutes
  • Module 1 challenge50 minutes
  • Test your knowledge: Why e-commerce?8 minutes
  • Activity: Perform a competitive analysis60 minutes
  • Activity: Identify brand values30 minutes
1 pluginTotal 10 minutes
  • Identify: Basic e-commerce terms10 minutes

You will learn about different e-commerce stores, including Shopify. You’ll learn about creating, designing, and optimizing an online store to sell products. Then, you’ll build a mock Shopify store and create product listings for it.

What's included

10 videos10 readings2 assignments

10 videosTotal 33 minutes
  • Welcome to module 22 minutes
  • Overview of e-commerce stores 6 minutes
  • E-commerce platforms 7 minutes
  • Introduction to Shopify 2 minutes
  • Introduction to building an e-commerce store 1 minute
  • Add products to a Shopify store 5 minutes
  • Finish setting up a Shopify store 5 minutes
  • Set up your Google Merchant Center account and link it to Shopify 2 minutes
  • Add Google and other shopping channels in Shopify 2 minutes
  • Wrap-up2 minutes
10 readingsTotal 82 minutes
  • How an e-commerce store works8 minutes
  • E-commerce platforms and domains8 minutes
  • Learn more about Shopify 8 minutes
  • Review: Set up a mock e-commerce store using Shopify8 minutes
  • Create a product detail page8 minutes
  • Review: Begin adding product listings to a Shopify store12 minutes
  • Review: Finish adding product listings to a Shopify store 12 minutes
  • Learn more about working in Shopify8 minutes
  • List products on multiple shopping channels8 minutes
  • Glossary terms from module 2 2 minutes
2 assignmentsTotal 58 minutes
  • Module 2 challenge50 minutes
  • Test your knowledge: E-commerce platforms8 minutes

You will discover how to reach customers online through methods like advertisement campaigns and examine the benefits of online advertising. Then, you’ll explore how seasonality affects e-commerce businesses. Finally, you’ll learn how to optimize an e-commerce marketing strategy to meet campaign goals.

What's included

9 videos9 readings6 assignments1 plugin

9 videosTotal 39 minutes
  • Welcome to module 3 1 minute
  • Advertise online 5 minutes
  • Advertise with Google Ads campaigns 7 minutes
  • Understand Smart Campaigns 4 minutes
  • Create a Smart Shopping campaign 2 minutes
  • Explore seasonality in e-commerce 7 minutes
  • Use Google Ads to plan for seasonality6 minutes
  • Optimize your e-commerce marketing strategies5 minutes
  • Wrap-up 1 minute
9 readingsTotal 58 minutes
  • Platforms for e-commerce ads8 minutes
  • Using videos in ads 4 minutes
  • Prepare a Google Shopping campaign8 minutes
  • Disapprovals in Google Ads8 minutes
  • Marketing for special events and holidays 8 minutes
  • Plan for seasonal events8 minutes
  • Seasonal budgeting and bidding 8 minutes
  • Activity Exemplar: Set seasonal budgets and bids 4 minutes
  • Glossary terms from module 3 2 minutes
6 assignmentsTotal 118 minutes
  • Module 3 challenge 50 minutes
  • Test your knowledge: Basics of online ads8 minutes
  • Test your knowledge: How to place online ads10 minutes
  • Test your knowledge: Seasonality in e-commerce10 minutes
  • Activity: Set seasonal budgets and bids30 minutes
  • Test your knowledge: How to optimize an e-commerce businesses' sales10 minutes
1 pluginTotal 30 minutes
  • Review: Off-season or on-season30 minutes

You will learn how to engage with customers online. You’ll explore how the online checkout process works and how to entice customers to purchase a product. You’ll also learn how to move customers efficiently through the flow of a Shopify store. You’ll end the course by learning about the importance of creating a successful path to purchase for customers and how the order fulfillment and shipping process works.

What's included

8 videos9 readings2 assignments2 plugins

8 videosTotal 22 minutes
  • Welcome to module 41 minute
  • Create an engaging online experience for customers 4 minutes
  • Introduction to the checkout process 4 minutes
  • Common reasons for cart abandonment 3 minutes
  • Taylor - Optimize a website to improve sales3 minutes
  • Get products to customers 4 minutes
  • Wrap-up 1 minute
  • Course wrap-up1 minute
9 readingsTotal 48 minutes
  • Responsive and mobile-first design for e-commerce stores8 minutes
  • Tips for increasing customer engagement 8 minutes
  • Case study: How T|W Tote designed their website to engage with customers8 minutes
  • Tips for reducing cart abandonment8 minutes
  • Activity Exemplar: Evaluate the checkout process for an e-commerce store4 minutes
  • Glossary terms from module 4 2 minutes
  • Reflect and connect with your peers4 minutes
  • Course 6 glossary 2 minutes
  • Get started on Course 74 minutes
2 assignmentsTotal 80 minutes
  • Module 4 challenge 50 minutes
  • Activity: Evaluate the checkout process for an e-commerce store 30 minutes
2 pluginsTotal 60 minutes
  • Explore: Best practices for customer engagement30 minutes
  • Explore: The e-commerce supply chain 30 minutes

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Showing 3 of 2018

AL
·

Reviewed on Oct 28, 2023

This was one of the most engaging courses in the specialization. I would have given it 5 stars, but the 60 day trial did not work on the Shopify section. That needs to be fixed.

VT
·

Reviewed on Dec 25, 2022

it's a field that always delivers new challenges and offers ample opportunities to learn and grow as a professional. If you like variety and change, marketing is a great career choice!

DS
·

Reviewed on Feb 13, 2025

I had learnt a lot of new things from creating online e-commerce website through shopify to the importance of smooth checkout process. Thank you .

Frequently asked questions

Digital marketing is about connecting people and brands online. Digital marketing uses social media, display advertising, email, search engines, and other online channels to attract and engage customers, encourage them to make purchases, and build customer loyalty. 

E-commerce refers to the trading of goods and services over the internet. E-commerce uses online platforms to buy and sell products and services, which includes designing an online store, crafting product listings, conducting market research, fulfilling orders, and analyzing store performance.

Digital marketing and e-commerce specialists perform a variety of tasks related to advertising and selling online. Different companies define these roles in various ways, but there is often overlap between them. Some common responsibilities include planning and creating ads and other content for websites, social media, and email; optimizing content for search engines; analyzing data to gain marketing insights; managing online stores; and creating and updating product listings.

During the pandemic, hiring for digital marketing and e-commerce related jobs boomed as more businesses moved online—between February and April 2020, e-commerce grew more than it had in the previous decade. Research shows that there were 40,000+ digital marketing and e-commerce job openings in the past 12 months in the U.S., and the number of available roles is projected to grow in the coming years. The rise of automation, machine learning, and new technologies in e-commerce and digital marketing means candidates will be expected to demonstrate knowledge in the use of digital technologies, which is currently a skills gap that leaves roles unfilled. People can prepare for jobs in these fields through this new entry-level Google Career Certificate.

By the end of this certificate, learners will be equipped with the skills required for the following entry-level roles, among others: Digital Marketing Coordinator, Marketing Assistant/Associate/Specialist, Marketing Manager, Search Engine Optimization Specialist / Analyst, Search Engine Marketing Specialist/Analyst, Paid Search Specialist, Content Specialist,Media Coordinator, Media Planner, Email Marketing Specialist, E-commerce Associate, and E-commerce Analyst.

Digital marketing and e-commerce share many of the same tools. Learners will be able to gain knowledge in tools and platforms including Mailchimp, HubSpot, Hootsuite, Constant Contact, Canva, Shopify, Twitter, Google Ads, Google Analytics, Google Search Console, Google Sheets, Google Trends, and Google Spreadsheets.

No prior experience with design or specific tools is required. All you need is an interest in creating great user experiences for apps, websites, and physical products!

You’ll learn these job-ready skills in our program through interactive content (discussion prompts, quizzes, and activities) in under six months, with less than 10 hours of flexible study a week. Along the way, you’ll work through a curriculum designed with input from top employers and industry leaders. You’ll even have the opportunity to complete a portfolio that you can share with potential employers to showcase your new skill set. After you’ve graduated from the program, you’ll have access to career resources and be connected directly with employers hiring for open entry-level roles in digital marketing and e-commerce.

We highly recommend completing the courses in the order presented because the content in each course builds on information learned from earlier lessons.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Financial aid available,