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Managing as a Coach

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Gain insight into a topic and learn the fundamentals.
4.8

2,299 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
4.8

2,299 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Build your subject-matter expertise

This course is part of the Coaching Skills for Managers Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you!

Leadership and management responsibilities have changed dramatically, particularly in the last decade. In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching has become essential. In this course, you will learn what coaching is and learn how to differentiate between it and all of the other myriad roles managers are expected to perform – managing, mentoring, leading, and training. You’ll learn about the importance of strong leadership and learn to describe your current point of view as a leader, and evaluate when to adjust your thinking in order to be more effective in managing and leading in a rapidly evolving workplace. And finally, you’ll be introduced to the Thought Model, a coaching technique you can use to develop better thinkers and better performers. So if you’re ready to learn all about how to be a more effective and valued manager using coaching techniques, join us as we explore more successful managing through coaching!

This module defines coaching as well as the 4 other roles modern managers are expected to play in their organizations: leader, manager, mentor, and trainer. Many examples are provided to help illustrate each role and common pitfalls associated with the overuse of each role will be covered. The module wraps up with a comparison of all the roles managers have and then asks you to identify and explain why you would go to one role over another in particular situations.

What's included

8 videos3 readings2 assignments

8 videos•Total 48 minutes
  • Course Overview•2 minutes
  • Introduction to Coaching•1 minute
  • Manager as Coach Defined•9 minutes
  • Manager as Leader Defined•8 minutes
  • Manager as Manager Defined•8 minutes
  • Manager as Mentor Defined•7 minutes
  • Manager as Trainer Defined•6 minutes
  • Roles Compared•6 minutes
3 readings•Total 21 minutes
  • Course Navigation and Safety Statement•1 minute
  • When to Coach and When to Manage•10 minutes
  • Manager as a Mentor?•10 minutes
2 assignments•Total 45 minutes
  • Choosing the Right Managerial Role for the Situation•30 minutes
  • Role Selection•15 minutes

This module covers the many influences on the manager role and how managing and coaching should work together. We'll also discuss why managers are necessary to organizations, and why so many managers don't coach. This module features a great reading on the importance of managers to Google and wraps up with another quiz to check your understanding of the material.

What's included

5 videos2 readings2 assignments

5 videos•Total 38 minutes
  • Module 2 Overview•4 minutes
  • Influences on the Manager Role•12 minutes
  • Why Do We Need Managers?•8 minutes
  • Coaching and the Manager Role•5 minutes
  • Why Managers Don't Coach•9 minutes
2 readings•Total 26 minutes
  • Case Study: Google•5 minutes
  • Audio Podcast: Managers and Emotional Responsibility•21 minutes
2 assignments•Total 45 minutes
  • Encouraging Coaching Buy-In Among Highly Skilled Teams•30 minutes
  • Basic Coaching Skills•15 minutes

This module is all about exploring how your life experiences influence your management approach. In lesson 3, you'll learn how to differentiate between facts about experiences in your life and the stories you tell yourself about those facts, identify your own point of view in a situation, and analyze how that may influence decisions you make. And in lesson 4, we'll discuss the interrelationship between point of view and belief systems and introduce you to the Thought Model.

What's included

9 videos3 readings3 assignments1 discussion prompt

9 videos•Total 63 minutes
  • Module 3 Overview•2 minutes
  • Facts vs. Stories•6 minutes
  • Values Influencing You•8 minutes
  • Manager's Point of View•10 minutes
  • Managing and Your Point of View•7 minutes
  • Point of View and Belief Systems•6 minutes
  • Thought Model Part 1: Circumstances, Thoughts, and Feelings•7 minutes
  • Thought Model Part 2: Actions and Results•9 minutes
  • Differences Between Your Thoughts and the Facts•6 minutes
3 readings•Total 55 minutes
  • Leadership Coaching•35 minutes
  • Ladder of Inference•10 minutes
  • Video: Coaching Frame of Mind•10 minutes
3 assignments•Total 75 minutes
  • Points of View•15 minutes
  • Thought Model (Required)•30 minutes
  • Thought Model (Practice)•30 minutes
1 discussion prompt•Total 15 minutes
  • Discussion: Your values and point of view•15 minutes

Now that you're familiar with the Thought Model, this final module is devoted to you practicing how to use the Thought Model in the final course peer review. This activity asks you to reflect on everything you've learned in the course and apply the Thought Model to a situation occurring in your life.

What's included

2 videos1 peer review

2 videos•Total 6 minutes
  • AI-Assisted Peer Review Introduction•5 minutes
  • Course Summary•1 minute
1 peer review•Total 180 minutes
  • Applying the Thought Model•180 minutes

Earn a career certificate

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Instructor

Instructor ratings
4.8 (569 ratings)
University of California, Davis
6 Courses•123,446 learners

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Learner reviews

  • 5 stars

    84.16%

  • 4 stars

    12.44%

  • 3 stars

    2.26%

  • 2 stars

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Showing 3 of 2299

MA
·

Reviewed on Aug 24, 2022

I like the way, the Instructor provided examples to each concept she presents. The Course has really helped me to understand that Coaching is very important as a Manager and I need to use it.

GB
·

Reviewed on Aug 18, 2018

Excellent class, the information is well laid out and not only helped me prepare for a new role as a manager but improved my relationship with my peers in my current role.

SV
·

Reviewed on Jun 27, 2016

This Course is Excellent, bu all means.Teaches the Nuances of all the Roles: Leader, Manager, Mentor, Trainer and Coach.The Trainer Kris Plachyis awesome. Excellent Delivery Skills.

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,

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