Managing Yourself and Others
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Managing Yourself and Others
This course is part of Principles of Management Specialization
Instructor: Illysa Izenberg
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What you'll learn
Apply core management frameworks to create, launch, and lead effective teams
Communicate clearly using intent vs. impact and structured communication techniques
Use active listening strategies to improve understanding and team collaboration
Respond to workplace conflict using practical frameworks and de-escalation techniques
Skills you'll gain
- Verbal Communication Skills
- People Management
- Team Building
- Personal Development
- Leadership and Management
- Communication
- Teamwork
- Constructive Feedback
- Leadership
- Interpersonal Communications
- Journals
- Professional Development
- Performance Management
- Communication Strategies
- Team Leadership
- Active Listening
- Conflict Management
- Team Management
- Collaboration
Details to know
March 2026
1 assignment
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There are 5 modules in this course
Effective management starts with mastering yourself and building strong, high-performing teams. In this course, learners develop essential management skills to create, launch, and lead teams while communicating clearly and confidently across organizational levels. Through practical frameworks and real-world scenarios, learners explore what managers actually do, how to align intent with impact, and how to prevent miscommunication in fast-paced work environments. The course emphasizes active listening, structured communication techniques such as I-messages, and strategies for navigating conflict productively. Learners will also practice using reflective journaling, feedback frameworks, and team management tools to strengthen collaboration and performance. By the end of the course, learners will be able to lead teams effectively, manage interpersonal dynamics, and respond to workplace challenges with confidence. This course is ideal for aspiring managers, team leads, and professionals seeking to improve leadership, communication, and conflict management skills.
In this module, you will be introduced to the skills and tools needed to create and launch teams and communicate clearly and professionally with direct reports, peers, and those above you on the organizational chart.
What's included
5 videos1 reading
5 videosβ’Total 23 minutes
- Welcome to Principles of Managementβ’2 minutes
- Management: Easy to Understand, Hard to Doβ’4 minutes
- Why Do Managers Matter?β’6 minutes
- Are Good Managers Born or Made?β’7 minutes
- What Do Managers Actually Do?β’4 minutes
1 reading
- What Managers Do: Resourcesβ’0 minutes
What's included
6 videos1 reading1 discussion prompt
6 videosβ’Total 35 minutes
- Managing Teamsβ’7 minutes
- Creating Successful Teamsβ’6 minutes
- Team Managementβ’5 minutes
- Performance Spiralsβ’9 minutes
- (Optional) Onboardingβ’4 minutes
- Launching Successful Teamsβ’4 minutes
1 reading
- Team Creation, Launch, & Managementβ’0 minutes
1 discussion promptβ’Total 5 minutes
- Launching Successful Teamsβ’5 minutes
What's included
5 videos
5 videosβ’Total 27 minutes
- Intent Vs. Impactβ’6 minutes
- Competent & Likeableβ’7 minutes
- Align Short-Term Actions with Long-Term Intentionsβ’3 minutes
- The Tortilla Methodβ’5 minutes
- But Don't You Think...β’7 minutes
What's included
4 videos2 readings
4 videosβ’Total 29 minutes
- Why Listen?β’8 minutes
- Tips to Overcome Listening Challengesβ’8 minutes
- Pretending Does Not Workβ’9 minutes
- How to Use the Journals as Scaffolding for Learning and the Final Projectβ’4 minutes
2 readingsβ’Total 30 minutes
- Listeningβ’10 minutes
- Journal Prompt for Listeningβ’20 minutes
What's included
10 videos3 readings1 assignment
10 videosβ’Total 61 minutes
- Affective & Task Conflictβ’6 minutes
- Conflict Positionsβ’5 minutes
- How to Choose a Productive Conflict Responseβ’6 minutes
- Leading During Group Conflictsβ’5 minutes
- Assertive Speakingβ’5 minutes
- Not So Funnyβ’5 minutes
- The I-Message: What It Is and What It Is Notβ’8 minutes
- The I-Message: Common Errors & Questionsβ’8 minutes
- De-escalationβ’6 minutes
- The Fact Is β¦β’8 minutes
3 readingsβ’Total 25 minutes
- Conflict Surveyβ’10 minutes
- Responding to Conflict Productively: Resourcesβ’0 minutes
- Journal Prompt for Responding to Conflict Productivelyβ’15 minutes
1 assignmentβ’Total 12 minutes
- Introduction to Management: Communicating with Direct Reports & Teamsβ’12 minutes
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When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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