Work Smarter with Microsoft Word
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Work Smarter with Microsoft Word
This course is part of multiple programs.
Instructor: Microsoft
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What you'll learn
How to create and maintain professional-looking reports, multi-column newsletters, résumés, and business correspondence.
How to manage documents and document collaboration
How to insert and format text and graphic elements
How to manage tables and lists
Skills you'll gain
Details to know
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There are 7 modules in this course
This course is intended for learners with some experience using Microsoft Windows, who are seeking to build presentation skills with Microsoft Word. To be successful in this course you should have an understanding of the basics of using a Windows-based computer. Experience with printing and using a web browser are an asset, but not required.
Knowing how to use Microsoft Office products is essential in any professional setting. Whether you want to expand your expertise to apply for a new role, start your own business, or simply develop a new personal skill this course is for you. This course will introduce you to Microsoft 365. You will become familiar with the apps and services included in an Office 365 subscription. If you are familiar with Word’s basic features you can take your skills to the next level. If you are not familiar with Microsoft products or are a beginner you will get the opportunity to develop basic word processing skills. This course covers the different features of the Word interface, shows you how to create a basic document, and introduces you to Word’s most important tools. By the end of this course, you should be able to apply the necessary techniques to produce high-quality, professional documents. You will also understand how to create complex documents using tables, charts, references, and various types of illustrations. This course will help you prepare for Exam MO-100: Microsoft Word (Word and Word 2019). This exam covers the ability to create and maintain professional-looking reports, multi-column newsletters, résumés, and business correspondence. Certification exam candidates are expected to demonstrate the correct application of the principal features of Word and complete tasks independently. You will get an opportunity to hone all these skills in this course.
In this module, you will get started with Microsoft 365 by learning how to navigate your account, explore the basics of the most used Office 365 applications, and access Microsoft 365 services.
What's included
19 videos12 readings4 assignments1 discussion prompt
19 videos•Total 65 minutes
- Program introduction - Microsoft 365 Fundamentals•4 minutes
- Course introduction - Work Smarter with Microsoft Word •2 minutes
- Navigating this course•4 minutes
- Careers in Microsoft 365•4 minutes
- About Microsoft 365•3 minutes
- Microsoft 365 Subscriptions•3 minutes
- Microsoft 365 FAQs•5 minutes
- Navigating your account•6 minutes
- Finding help and changing settings•4 minutes
- Using Desktop Office Apps•4 minutes
- Introduction to Word•3 minutes
- Introduction to Excel•2 minutes
- Introduction to PowerPoint•2 minutes
- Introduction to Outlook•2 minutes
- Optional: Introduction to Access, Publisher, and OneNote•3 minutes
- Optional: Introduction to Microsoft Teams•4 minutes
- Introduction to OneDrive•2 minutes
- Add and organize files in OneDrive•4 minutes
- Collaborate using OneDrive•4 minutes
12 readings•Total 105 minutes
- Course Syllabus - Work Smarter with Microsoft Word•5 minutes
- How to be successful in this course•5 minutes
- How to use the video settings on Coursera•5 minutes
- Microsoft 365 and multifactor authentication•10 minutes
- Exercise: Login and basic navigation tasks•10 minutes
- Exercise: Finding Help and changing account settings•10 minutes
- Exercise: Download and install Office•10 minutes
- Exercise: Exploring Microsoft apps•10 minutes
- Optional: Introduction to Microsoft SharePoint •10 minutes
- Exercise: Exploring Microsoft Services•10 minutes
- Exercise: Organizing files in OneDrive•10 minutes
- Exercise: Collaborating using OneDrive•10 minutes
4 assignments•Total 60 minutes
- Knowledge check: Get started with Microsoft 365•15 minutes
- Knowledge check: Office 365 applications •15 minutes
- Knowledge check: Office 365 Services •15 minutes
- Knowledge check: Get started with OneDrive•15 minutes
1 discussion prompt•Total 10 minutes
- Meet and Greet•10 minutes
In this module, you will begin using the Microsoft Word application. As part of this module, you will navigate a document, use Word’s editing tools, and proof a document using proofing tools.
What's included
12 videos11 readings5 assignments
12 videos•Total 79 minutes
- Module introduction - Getting Started with Word•1 minute
- Identify the components of the Word interface•9 minutes
- Create a Word document•6 minutes
- Create a document using a template•5 minutes
- Help features•6 minutes
- Use document views•9 minutes
- Navigate and select text•8 minutes
- Modify text•8 minutes
- Find and replace text•8 minutes
- Check spelling and grammar•9 minutes
- Other proofing tools•7 minutes
- Module summary - Getting started with Word•1 minute
11 readings•Total 110 minutes
- Exercise: Identifying the elements of the Word interface•10 minutes
- Exercise: Creating a Word document•10 minutes
- Exercise: Creating a document using a template•10 minutes
- Exercise: Getting Help in Microsoft Word 365•10 minutes
- Exercise: Changing the document view•10 minutes
- Exercise: Navigating and selecting text•10 minutes
- Exercise: Modifying text•10 minutes
- Exercise: Finding and replacing text•10 minutes
- Exercise: Checking spelling and grammar•10 minutes
- Exercise: Using other proofing tools•10 minutes
- Shortcut keys•10 minutes
5 assignments•Total 90 minutes
- Module quiz: Getting started with Word•30 minutes
- Knowledge check: Get started with Word•15 minutes
- Knowledge check: Use document views and help•15 minutes
- Knowledge check: Editing a document•15 minutes
- Knowledge check: Proofing a document•15 minutes
In this module, you will move on to more complex Word tasks like formatting for text and paragraphs, adding and editing tables and cells, and you’ll also learn how to manage lists.
What's included
18 videos17 readings6 assignments
18 videos•Total 65 minutes
- Module introduction - Working with text tables and lists•1 minute
- Apply character formatting•7 minutes
- Align text using tabs•4 minutes
- Display text as list items•3 minutes
- Control paragraph layout•7 minutes
- Apply borders and shading•4 minutes
- Apply styles•4 minutes
- Manage formatting•4 minutes
- Insert a table•5 minutes
- Modify a table•6 minutes
- Format a table•4 minutes
- Convert text to a table•3 minutes
- Sort table data•2 minutes
- Control cell layout•3 minutes
- Sort a list•3 minutes
- Renumber a list•1 minute
- Customize a list•5 minutes
- Module Summary - Working with text tables and lists•1 minute
17 readings•Total 165 minutes
- Exercise: Applying character formatting•10 minutes
- Exercise: Align text using tabs•10 minutes
- Exercise: Displaying text as list items•10 minutes
- Font group commands keyboard shortcuts•5 minutes
- Exercise: Controlling paragraph layout•10 minutes
- Exercise: Applying borders and shading•10 minutes
- Exercise: Applying styles•10 minutes
- Exercise: Managing formatting•10 minutes
- Exercise: Inserting a table•10 minutes
- Exercise: Modifying a table•10 minutes
- Exercise: Formatting a table•10 minutes
- Exercise: Converting Text to a Table•10 minutes
- Exercise: Sorting table data•10 minutes
- Exercise: Controlling cell layout•10 minutes
- Exercise: Sort a list•10 minutes
- Exercise: Renumbering a list•10 minutes
- Exercise: Customizing a list•10 minutes
6 assignments•Total 105 minutes
- Module quiz: Working with text tables and lists•30 minutes
- Knowledge check: Formatting text•15 minutes
- Knowledge check: Formatting text and paragraphs•15 minutes
- Knowledge check: Adding tables•15 minutes
- Knowledge check: Working with tables and cell layout•15 minutes
- Knowledge check: Managing lists•15 minutes
This module focuses on working with graphics in Microsoft Word. As well as adding graphics, and using images in a document, you’ll also learn how to create and format text boxes and pull quotes, use shapes in a document, and enhance your documents using WordArt and complex illustrations.
What's included
14 videos12 readings6 assignments1 discussion prompt
14 videos•Total 48 minutes
- Module introduction - Working with graphics•1 minute
- Insert Symbols and Special Characters•6 minutes
- Add images to a document•5 minutes
- Resize an image•5 minutes
- Adjust image appearance•5 minutes
- Integrate pictures and text•3 minutes
- Insert and Format screenshots•2 minutes
- Create text boxes and pull quotes•3 minutes
- Format text boxes and pull quotes•3 minutes
- Draw shapes•4 minutes
- Modify shapes•3 minutes
- Add WordArt and other text effects•4 minutes
- Create complex Illustrations with SmartArt•6 minutes
- Module summary - Working with graphics •1 minute
12 readings•Total 113 minutes
- Exercise: Inserting Symbols and Special Characters•10 minutes
- Exercise: Adding images to a document•10 minutes
- Exercise: Resize an image•10 minutes
- Exercise: Adjusting image appearance•10 minutes
- Exercise: Integrating pictures and text•10 minutes
- Exercise: Inserting and Formatting screenshots•10 minutes
- Exercise: Creating text boxes•3 minutes
- Exercise: Formatting text boxes•10 minutes
- Exercise: Drawing shapes•10 minutes
- Exercise: Formatting shapes•10 minutes
- Exercise: Adding WordArt and other text effects•10 minutes
- Exercise: Creating complex illustrations with SmartArt•10 minutes
6 assignments•Total 105 minutes
- Module quiz: Working with graphics•30 minutes
- Knowledge check: Adding graphics•15 minutes
- Knowledge check: Using Images in a document•15 minutes
- Knowledge check: Text boxes and pull quotes•15 minutes
- Knowledge check: Using shapes in documents•15 minutes
- Knowledge check: Word Art and complex illustrations•15 minutes
1 discussion prompt•Total 10 minutes
- Your graphics skills•10 minutes
In this module, you will explore the various features that you can use to finalize documents in Microsoft Word. This includes a review of accessibility features, how to set save options, controlling text flow, adding captions and references, adding hyperlinks, footnotes, and endnotes, and slightly more complex tasks such as adding citations, a bibliography, and a table of contents.
What's included
23 videos19 readings8 assignments1 discussion prompt
23 videos•Total 52 minutes
- Module introduction - Finalizing a document•1 minute
- Check accessibility•3 minutes
- Using accessibility features•1 minute
- File formats and compatibility•3 minutes
- Autosave and Autorecover•2 minutes
- Manage Additional File Types•3 minutes
- Apply a page border and color•2 minutes
- Add a watermark•2 minutes
- Add headers and footers•1 minute
- Control page layout•2 minutes
- Control paragraph flow•3 minutes
- Insert section breaks•3 minutes
- Insert Columns•1 minute
- Link text boxes to control text flow•2 minutes
- Add captions•3 minutes
- Add cross-references•2 minutes
- Add bookmarks•2 minutes
- Add hyperlinks•4 minutes
- Insert footnotes and endnotes•2 minutes
- Add citations•3 minutes
- Insert a bibliography•1 minute
- Insert a table of contents•3 minutes
- Module summary - Finalizing a document •2 minutes
19 readings•Total 190 minutes
- Exercise: Checking accessibility•10 minutes
- Exercise: Setting additional save options•10 minutes
- Exercise: Managing additional file types•10 minutes
- Exercise: Applying a page border and color•10 minutes
- Exercise: Adding a watermark•10 minutes
- Exercise: Adding headers and footers•10 minutes
- Exercise: Controlling page layout•10 minutes
- Exercise: Controlling paragraph flow•10 minutes
- Exercise: Inserting section breaks•10 minutes
- Exercise: Inserting columns•10 minutes
- Exercise: Linking text boxes•10 minutes
- Exercise: Adding captions•10 minutes
- Exercise: Adding cross-references•10 minutes
- Exercise: Adding bookmarks•10 minutes
- Exercise: Adding hyperlinks•10 minutes
- Exercise: Inserting footnotes and endnotes•10 minutes
- Exercise: Adding citations•10 minutes
- Exercise: Adding citations and a bibliography•10 minutes
- Exercise: Inserting a table of Contents•10 minutes
8 assignments•Total 135 minutes
- Module quiz: Finalizing a document•30 minutes
- Knowledge check: Using accessibility features•15 minutes
- Knowledge check: Set save options•15 minutes
- Knowledge check: Controlling page appearance•15 minutes
- Knowledge check: Controlling text flow•15 minutes
- Knowledge check: Add captions and references to a document•15 minutes
- Knowledge check: Add hyperlinks, footnotes, and endnotes to a document•15 minutes
- Knowledge check: Add citations, a bibliography, and a table of contents•15 minutes
1 discussion prompt•Total 10 minutes
- Common issues with document accessibility•10 minutes
In this module, you will discover how to collaborate on documents with other team members. You’ll look at how to share a document, Work with comments and track changes and perform a document review.
What's included
9 videos7 readings5 assignments1 discussion prompt
9 videos•Total 35 minutes
- Module introduction - Collaborating on documents•1 minute
- Modify user information•3 minutes
- Share a document•6 minutes
- Work with comments•6 minutes
- Compare document changes•4 minutes
- Review a Document•6 minutes
- Merge document changes•5 minutes
- Module summary - Collaborating on documents•1 minute
- Course wrap up - Work Smarter with Microsoft Word•3 minutes
7 readings•Total 65 minutes
- Exercise: Modifying user information•10 minutes
- Exercise: Sharing documents•10 minutes
- Exercise: Working with comments•10 minutes
- Exercise: Comparing document changes•10 minutes
- Exercise: Reviewing a document•10 minutes
- Exercise: Merging document changes•10 minutes
- Next steps•5 minutes
5 assignments•Total 165 minutes
- Module quiz: Collaborating on documents•30 minutes
- Course quiz: Work Smarter with Microsoft Word•90 minutes
- Knowledge check: Modify user information and share a document•15 minutes
- Knowledge check: Work with comments and compare changes•15 minutes
- Knowledge check: Review a document and implement changes•15 minutes
1 discussion prompt•Total 10 minutes
- Reflect on learning•10 minutes
In this Module, you will have the opportunity to complete an optional honors assignment for special recognition. You will experience an immersive practical session, applying your word processing skills to a Graded Peer-Review assignment. If you complete the honors assignments in this course, your Course Certificate will include a special Honor’s Recognition.
What's included
1 video1 reading1 peer review1 discussion prompt
1 video•Total 2 minutes
- Project introduction•2 minutes
1 reading•Total 10 minutes
- How to submit assignment link•10 minutes
1 peer review•Total 60 minutes
- Task 1: Create a resumé•60 minutes
1 discussion prompt•Total 10 minutes
- The benefits of using Microsoft Word•10 minutes
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Reviewed on Sep 10, 2022
The course "Work Smarter with Microsoft Word" was very helpful and too much informative. Thank you Coursera and Microsoft for organising such an amazing course.
Reviewed on Oct 25, 2023
This class was excellent. This was the first time I have taken a class in a remote format, and I was delighted with it and look forward to coming back for more classes in the future! Thank you.
Reviewed on Apr 23, 2023
A detailed course that has taught me finer nuances o MS. Word that I hitherto had no clue about. Much learned and practised which made the course even deeper and useful
Frequently asked questions
You'll learn how to create, format, finalize, and share professional documents in Microsoft Word, while also getting comfortable with the Microsoft 365 tools around it. It starts with the Word interface and basic editing, then builds into document layout, graphics, references, and collaboration features. For example, you'll create a document from a template and review shared edits with Track Changes.
No, you don't need formal Word training before you start. The course is beginner-level, but it does expect a basic understanding of how to use a Windows-based computer, and experience with printing or web browsing is helpful rather than required. It moves into using Word and Microsoft 365 fairly quickly, so general computer basics aren't the main focus.
Yes, it's a good fit for beginners who are comfortable using a Windows-based computer and want to build real document skills. It begins with the Word interface, creating documents, editing text, and proofing, then gradually moves into more advanced work like tables, graphics, and collaboration. If you're completely new to basic computer use, the course may feel less introductory in the first few lessons.
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