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URL: https://www.coursera.org/learn/non-verbal-communication-body-language?specialization=customer-service

⇱ Scientific Research: Body Language, Non-Verbal Communication | Coursera


Scientific Research: Body Language, Non-Verbal Communication

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Scientific Research: Body Language, Non-Verbal Communication

This course is part of multiple programs.

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Gain insight into a topic and learn the fundamentals.
1 hour to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
1 hour to complete
Flexible schedule
Learn at your own pace

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Recently updated!

February 2026

Assessments

1 assignment

Taught in English

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There are 3 modules in this course

Influence and gain control of every moment in every interaction you have in your professional career from now on.

Once you begin being attuned to the signals you are sending out and the signals you are getting from others, you'll be more aware of the real dynamic of every interaction, and influence it in the moment instead of regretting not being able to control it. BEING AWARE OF WHAT THE OTHER PEOPLE ARE FEELING Non-verbal communication isn't just about how you communicate, but reading what others are communicating to you. In this course, you'll learn how to watch for subtle changes on body language, facial expressions, engagement levels, and eye contact to quickly catch any changes in your conversation partners, and make adjustments early. LEARN MORE THAN JUST BODY LANGUAGE Non-verbal communication is not the same as reading body language. It's much more. Non-verbal communication includes the physical environment you choose, the time of the interaction, and many other details that communicate by implying. OFTEN, WHAT YOU COMMUNICATE ISN'T WHAT'S UNDERSTOOD Sometimes you want to send out a certain message, but because body language cues are so subtle, other people might interpret them differently than you had intended. In this course, you'll lean to be more precise and clear with your intentions. WHY BODY LANGUAGE IS SO IMPORTANT AS A PROFESSIONAL In a professional environment, people don't often tell you what they really think or feel because they are afraid to cause a conflict. So to bridge the communication gap, you must learn to read body language and nonverbal communication cues. Invest in your future! Enroll today!

What's included

2 videos

2 videosβ€’Total 10 minutes
  • Introduction to latest research on understanding non-verbal communicationβ€’1 minute
  • Introduction to Dr. Lisa Feldman-Barrettβ€’9 minutes

What's included

4 videos

4 videosβ€’Total 21 minutes
  • Showing how there are not enough words in one language to describe all emotionsβ€’9 minutes
  • The role of bias in how you interpret non-verbal communication and body languageβ€’3 minutes
  • Increasing accuracy of how you read non-verbal cues and facial expressionsβ€’6 minutes
  • Listening to the amount of time it takes the other person to replyβ€’3 minutes

What's included

2 videos1 assignment

2 videosβ€’Total 5 minutes
  • Neurodiversity and how it impacts our ability to read non-verbal communicationβ€’4 minutes
  • Thank you for taking this courseβ€’1 minute
1 assignmentβ€’Total 30 minutes
  • Course testβ€’30 minutes

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Instructor

Alex Genadinik
117 Coursesβ€’33,092 learners

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