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⇱ The Complete Scrum Master Certification Guide | Coursera


The Complete Scrum Master Certification Guide

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The Complete Scrum Master Certification Guide

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Master the core values, principles, and events of the Scrum framework.

  • Gain expertise in facilitating Scrum events and managing Scrum teams.

  • Learn to effectively apply Scrum artifacts, like Product and Sprint Backlogs.

  • Understand how to navigate and resolve common challenges in Scrum environments.

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Recently updated!

January 2026

Assessments

11 assignments

Taught in English

There are 10 modules in this course

This course features Coursera Coach!

A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This comprehensive guide to Scrum Master certification prepares you to excel in Agile project management. You'll understand the core principles of Scrum, including its roles, events, and artifacts. As you journey through the course, you'll not only gain a deeper understanding of Scrum's values but also learn how to apply these concepts effectively in real-world situations. The course integrates theory with practical exercises, enabling you to enhance your leadership and facilitation skills for successful Scrum implementation. The course is divided into several modules, each focusing on a specific Scrum element such as the roles of Scrum Master, Product Owner, and Developers, Scrum events like sprint planning, reviews, and retrospectives, and important tools like Scrum artifacts and charts. Through hands-on examples and case studies, you will gain real-world insights into applying Scrum techniques to achieve team collaboration, efficient project management, and continuous improvement. This course is ideal for aspiring Scrum Masters or anyone interested in Agile methodologies. Whether you're looking to enhance your leadership skills or earn a certification, this course provides everything you need to succeed in your Scrum journey. From foundational principles to advanced facilitation strategies, you’ll become a proficient Scrum practitioner. By the end of the course, you will be able to facilitate Scrum events effectively, manage Scrum teams, use Scrum artifacts to track progress, and apply Agile techniques to overcome challenges in real-world projects.

In this module, we will introduce you to the foundational principles of Scrum and Agile development. You'll learn about the Agile Manifesto, the essential differences between predictive and adaptive approaches, and gain insights into how Scrum teams operate based on five core values. This module will set the stage for the rest of the course by providing a strong understanding of Scrum's role in modern project management.

What's included

8 videos1 reading

8 videosβ€’Total 59 minutes
  • Become an Agile Scrum Masterβ€’6 minutes
  • Your Experience with this courseβ€’4 minutes
  • The Agile Manifesto Explainedβ€’12 minutes
  • Predictive V/S Adaptive Approach to Developmentβ€’8 minutes
  • Scrum Explained High Level Overview - PART Iβ€’9 minutes
  • Scrum Explained High Level Overview - PART IIβ€’10 minutes
  • The 5 Values Scrum Teams Respect & Work Byβ€’6 minutes
  • Recap Of The Key Concepts (Watch A Few Times)β€’5 minutes
1 readingβ€’Total 10 minutes
  • Full Course Resourcesβ€’10 minutes

In this module, we will dive into the Scrum events, focusing on their purpose and structure. You'll learn how each event plays a role in the Scrum framework, from the planning phase to the review and retrospective. By understanding timeboxing and the responsibilities within each event, you'll gain the skills needed to lead a Scrum team through each process effectively.

What's included

9 videos1 assignment

9 videosβ€’Total 56 minutes
  • Introduction to the Scrum Teamβ€’5 minutes
  • The Scrum Master - Part 1β€’5 minutes
  • The Scrum Master - Part 2β€’5 minutes
  • The Product Owner - Part 1β€’8 minutes
  • The Product Owner - Part 2β€’7 minutes
  • The Developers - Part 1β€’6 minutes
  • The Developers - Part 2β€’5 minutes
  • Skills Within A Scrum Teamβ€’7 minutes
  • Recap Of The Key Concepts (Watch A Few Times)β€’7 minutes
1 assignmentβ€’Total 15 minutes
  • The Scrum Events - Assessmentβ€’15 minutes

In this module, we will focus on the roles within a Scrum team. You'll gain a clear understanding of the responsibilities and expectations for the Scrum Master, Product Owner, and Developers. By the end of this module, you will be equipped with the knowledge to collaborate effectively and ensure the team works in unison to meet project goals.

What's included

9 videos1 assignment

9 videosβ€’Total 56 minutes
  • Introduction to Scrum Eventsβ€’2 minutes
  • Timeboxing: Simple Yet Powerful Concept Behind Scrum Eventsβ€’3 minutes
  • The Sprint - The Heart Of Scrum!β€’7 minutes
  • The Sprint Planning Event - Let's Answer "Why", "What" & "How"β€’9 minutes
  • The Daily Scrum Event - Who Is Required To Participate?β€’7 minutes
  • The Sprint Review Event - Let's Show What We've Built!β€’6 minutes
  • The Sprint Retrospective Event - Let's Inspect Not The Product But The Teamβ€’5 minutes
  • The Length Of The Scrum Events - Clarificationsβ€’11 minutes
  • Recap Of The Key Concepts (Watch A Few Times)β€’6 minutes
1 assignmentβ€’Total 15 minutes
  • The Scrum Team - Scrum Master, Product Owners, and Developers - Assessmentβ€’15 minutes

In this module, you will explore the key Scrum artifacts and their commitments. These artifacts serve as the foundation of the Scrum framework and help ensure transparency and focus. You will learn how to manage the Product Backlog, Sprint Backlog, and understand the importance of the Definition of Done and the Increment to keep the team on track.

What's included

7 videos1 assignment

7 videosβ€’Total 35 minutes
  • Introduction to Scrum Artifacts & Commitmentsβ€’6 minutes
  • The Product Backlogβ€’6 minutes
  • The Product Goalβ€’5 minutes
  • The Sprint Backlog & Sprint Goalβ€’5 minutes
  • The Incrementβ€’4 minutes
  • The Definition of Doneβ€’4 minutes
  • Recap of Key Conceptsβ€’6 minutes
1 assignmentβ€’Total 15 minutes
  • The Scrum Artifacts & Their Commitments - Assessmentβ€’15 minutes

In this module, we will focus on the various charts and estimation techniques used in Scrum. From Story Points to Burn-Down and Burn-Up charts, these tools help teams visualize progress and track work completed versus work remaining. You will also explore the concept of Technical Debt and how it impacts project sustainability and long-term success.

What's included

7 videos1 assignment

7 videosβ€’Total 21 minutes
  • The Story Pointsβ€’5 minutes
  • The Planning Pokerβ€’3 minutes
  • The Burn-Down Chartsβ€’2 minutes
  • The Burn-Up Chartsβ€’2 minutes
  • The Cone of Uncertaintyβ€’2 minutes
  • The Technical Debtβ€’4 minutes
  • Recap of the Key Conceptsβ€’3 minutes
1 assignmentβ€’Total 15 minutes
  • Practice Charts Often Used in Scrum - Assessmentβ€’15 minutes

In this module, we will take a practical approach by walking through a real-world Scrum example. You will observe how Scrum principles and ceremonies are applied, from crafting product goals to conducting Sprint Planning and Retrospectives. By using JIRA, you will also learn how to manage and track a Scrum project in a collaborative environment.

What's included

11 videos1 assignment

11 videosβ€’Total 36 minutes
  • Creating a SCRUM Exampleβ€’1 minute
  • Chiropractor Faces a Major Problemβ€’3 minutes
  • First Meeting with Chiropractorβ€’3 minutes
  • Crafting a Product Goal & Visionβ€’2 minutes
  • Creating a Project in JIRAβ€’7 minutes
  • Sprint Planning With the Teamβ€’5 minutes
  • Daily Scrums During the Sprintβ€’4 minutes
  • The Sprint Reviewβ€’4 minutes
  • The Sprint Retrospectiveβ€’3 minutes
  • Sprint Planning for the Second Sprintβ€’2 minutes
  • Project Progressβ€’3 minutes
1 assignmentβ€’Total 15 minutes
  • Scrum Example - Assessmentβ€’15 minutes

In this module, you will prepare for the Certified Scrum Master (CSM) examination. We’ll cover essential Scrum rules that remain constant and provide tips for passing the CSM exam. You'll also learn how to scale Scrum across multiple teams and large projects, ensuring consistency and efficiency in the Scrum framework.

What's included

5 videos1 assignment

5 videosβ€’Total 38 minutes
  • The Main Reasons Why People Fail The Examβ€’9 minutes
  • Scrum Rules That NEVER Changeβ€’9 minutes
  • Scaling Scrumβ€’9 minutes
  • The Definition Of Readyβ€’6 minutes
  • Recommended Resources To Help You Pass The Examβ€’5 minutes
1 assignmentβ€’Total 15 minutes
  • Certified Scrum Master (CSM) - The Examination - Assessmentβ€’15 minutes

In this module, you will explore common challenging scenarios in Scrum and how to effectively navigate them. From conflicts within the team to stakeholder misalignment, we will cover practical solutions for difficult situations. You’ll learn how to handle Scrum questions with confidence and maintain the integrity of Scrum principles during tough circumstances.

What's included

16 videos1 assignment

16 videosβ€’Total 156 minutes
  • Introduction - How to Deal With Difficult Situations in Scrum Questionsβ€’6 minutes
  • Scenario 1β€’10 minutes
  • Scenario 2β€’7 minutes
  • Scenario 3β€’8 minutes
  • Scenario 4β€’9 minutes
  • Scenario 5β€’10 minutes
  • Scenario 6β€’10 minutes
  • Scenario 7β€’19 minutes
  • Scenario 8β€’10 minutes
  • Scenario 9β€’10 minutes
  • Scenario 10β€’11 minutes
  • Scenario 11β€’8 minutes
  • Scenario 12β€’11 minutes
  • Scenario 13β€’9 minutes
  • Scenario 14β€’9 minutes
  • Scenario 15β€’9 minutes
1 assignmentβ€’Total 15 minutes
  • How to Deal With Difficult Situations in Scrum Questions - Assessmentβ€’15 minutes

In this module, we will focus on the essential skills needed to be an effective Scrum Master. From servant leadership to empathy and foresight, you will learn how these skills contribute to team success. This module will help you develop the tools necessary to guide your team, promote growth, and ensure that Scrum processes are followed effectively.

What's included

10 videos1 assignment

10 videosβ€’Total 89 minutes
  • Introductionβ€’7 minutes
  • Servant Leadershipβ€’10 minutes
  • Empowerment in Actionβ€’9 minutes
  • Humility in Actionβ€’9 minutes
  • Empathy in Actionβ€’9 minutes
  • Foresight in Actionβ€’10 minutes
  • Stewardship in Actionβ€’10 minutes
  • Commitment to Growthβ€’9 minutes
  • Active Listening - Part Iβ€’9 minutes
  • Active Listening Part IIβ€’9 minutes
1 assignmentβ€’Total 15 minutes
  • Essential Scrum Master Skills in Action - Assessmentβ€’15 minutes

In this module, you will learn how to facilitate Scrum events effectively. You’ll gain insights into the importance of facilitation skills and how they contribute to better outcomes during events like Sprint Planning and Daily Scrums. We will cover strategies for overcoming challenges during Scrum ceremonies and fostering a collaborative environment for continuous improvement.

What's included

12 videos3 assignments

12 videosβ€’Total 106 minutes
  • Introductionβ€’6 minutes
  • What is Facilitationβ€’8 minutes
  • What is NOT Facilitationβ€’7 minutes
  • Importance of Facilitation Skillsβ€’8 minutes
  • Facilitate Sprint Planning Event Part Iβ€’10 minutes
  • Facilitate Sprint Planning Event Part IIβ€’11 minutes
  • Facilitate Daily Scrum Event Part Iβ€’7 minutes
  • Facilitate Daily Scrum Event Part IIβ€’10 minutes
  • Facilitate Sprint Review Eventβ€’10 minutes
  • Facilitate Sprint Retrospective Event Part Iβ€’9 minutes
  • Facilitate Sprint Retrospective Event Part IIβ€’10 minutes
  • Framework for Facilitating Problemsβ€’10 minutes
3 assignmentsβ€’Total 90 minutes
  • How to Facilitate the Scrum Events - Assessmentβ€’15 minutes
  • Full Course Assessmentβ€’60 minutes
  • Full Course Practice Assessmentβ€’15 minutes

Instructor

Packt
1,926 Coursesβ€’560,010 learners

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Frequently asked questions

Scrum is an Agile framework used for managing and completing complex projects. It emphasizes iterative progress, collaboration, and adaptability, which makes it especially relevant in today’s fast-paced and ever-changing business environments. Scrum helps teams deliver high-quality products, foster transparency, and continuously improve their processes, making it essential for project management, particularly in software development, marketing, and other industries where flexibility and collaboration are critical.

This course is designed to take you from a beginner to a Certified Scrum Master (CSM). It covers all the foundational aspects of Scrum, including its values, events, artifacts, and the roles within a Scrum team. You will learn how to effectively manage Scrum teams, facilitate Scrum events, handle challenges, and apply Scrum principles to deliver successful projects. The course also includes practical scenarios and strategies to help you excel in your Scrum Master role and pass the CSM exam.

After completing this course, you will have a thorough understanding of Scrum principles and practices. You will be equipped to serve as a Scrum Master, facilitating Scrum events, managing team dynamics, and fostering a productive and collaborative environment. You will also be prepared to take the Certified Scrum Master (CSM) exam and obtain your CSM certification. Additionally, you'll be able to apply the tools, techniques, and leadership strategies learned to improve project outcomes in any Scrum team.

No prior experience in Scrum or Agile methodologies is required. This course is designed for individuals who are new to Scrum or those looking to solidify their understanding of Scrum principles. It is also beneficial for project managers, team leads, or professionals in roles that require collaboration and project management skills, such as software developers, product managers, or business analysts.

This course is ideal for anyone looking to become a Scrum Master, including those already working in Agile teams or those new to project management. It's perfect for professionals looking to transition into Agile project management roles or for organizations wishing to improve their project delivery processes through Scrum. The course will also benefit Product Owners, Developers, or anyone interested in mastering Scrum methodologies.

The course is 10 hours long, making it a comprehensive yet accessible training. The duration allows you to gain a deep understanding of Scrum practices, with plenty of practical insights and scenarios to help reinforce your learning. Given its structure, the course can be completed at your own pace, but you can expect to finish in a day or over a series of sessions.

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.

If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.

This course is currently available only to learners who have paid or received financial aid, when available.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,