CompTIA A+ Core 2 (220-1202)
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CompTIA A+ Core 2 (220-1202)
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What you'll learn
Gain expertise in installing and troubleshooting operating systems across different platforms.
Understand the core security principles to protect systems and data from common vulnerabilities.
Learn to troubleshoot both hardware and software issues in a variety of IT environments.
Master operational procedures, including backup, recovery, and remote access technologies.
Skills you'll gain
- Endpoint Security
- File Management
- Systems Administration
- Information Technology Operations
- Security Controls
- User Accounts
- Data Security
- Identity and Access Management
- Network Troubleshooting
- Incident Management
- Operating System Administration
- IT Automation
- Security Management
- General Networking
- System Support
- File Systems
- Authentications
- Knowledge of Apple Software
- Wireless Networks
- Technical Support and Services
Details to know
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There are 4 modules in this course
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A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. The CompTIA A+ Core 2 (220-1202) certification course provides essential knowledge and hands-on experience in IT support, focusing on operating systems, security, troubleshooting, and operational procedures. As you progress, you'll gain real-world IT skills that are directly applicable to daily tasks. The course will guide you through key topics such as Windows, macOS, Linux systems, mobile OS troubleshooting, and security practices, all essential for IT professionals. The course is structured to gradually build your expertise. You will start by understanding operating system architectures, installation methods, and management tools. As you move forward, you'll dive into essential security protocols, troubleshooting strategies, and operational procedures, ensuring you’re equipped with the necessary skills to work in varied IT environments. This journey prepares you for real-world IT tasks, from network configuration to device security and incident response. This course is ideal for those looking to begin or advance their careers in IT support. Whether you are starting out or looking to specialize, you’ll gain foundational knowledge for handling desktop, mobile, and network systems. A basic understanding of computers and networking is recommended, but no prior certifications are required. The course is perfect for those seeking to obtain the CompTIA A+ certification or anyone pursuing a career in IT. By the end of the course, you will be able to install, configure, and troubleshoot desktop and mobile operating systems, implement security measures, resolve software issues, and apply IT operational procedures in various real-world settings.
In this module, we will cover the essential operating systems knowledge required for the CompTIA A+ Core 2 exam. From understanding the differences between desktop and mobile operating systems to learning installation methods, file systems, and post-installation tasks, this section prepares you to manage, configure, and troubleshoot a wide range of operating systems in real-world IT environments.
What's included
12 videos1 reading
12 videos•Total 74 minutes
- Overview•2 minutes
- Desktop Operating Systems•9 minutes
- Mobile Operating Systems•6 minutes
- Installation Requirements•5 minutes
- OS Boot and Installation Methods•5 minutes
- Partitioning and File Systems•6 minutes
- Post Installation Tasks•5 minutes
- Windows OS•5 minutes
- Using Microsoft System Utilities•9 minutes
- Using Microsoft Control Panel Utilities•7 minutes
- Windows Client Networking Configuration•7 minutes
- macOS Tools and Features•7 minutes
1 reading•Total 10 minutes
- Full Course Resources•10 minutes
In this module, we will dive deep into security concepts that are crucial for IT professionals. We’ll explore physical and logical security, discuss strategies for securing operating systems and devices, and learn how to protect against malware, social engineering, and network-based threats. You’ll gain hands-on skills to safeguard both personal and professional IT environments.
What's included
13 videos1 assignment
13 videos•Total 95 minutes
- Implementing Physical Security Measures•6 minutes
- Logical User Security Concepts•8 minutes
- Logical Device and Network Security Concepts•6 minutes
- Microsoft OS Security - Permissions•6 minutes
- Microsoft OS Security Features•8 minutes
- Wireless SOHO Security•10 minutes
- Malware Types•9 minutes
- Social Engineering Techniques and Exploits•10 minutes
- Malware Removal Best Practices•5 minutes
- Workstation Security Best Practices•6 minutes
- Mobile Device Security Solutions•8 minutes
- Data Destruction and Disposal Methods•7 minutes
- Securing Web Browsers•6 minutes
1 assignment•Total 15 minutes
- Security - Assessment•15 minutes
In this module, we will guide you through the troubleshooting process for a range of software issues. You’ll learn practical skills for resolving Windows OS errors, mobile OS and application issues, and common security challenges on PCs. By the end of this section, you will be equipped to quickly and efficiently solve real-world software problems in various IT environments.
What's included
5 videos1 assignment
5 videos•Total 40 minutes
- Windows OS Issues•7 minutes
- Additional Windows OS Issues•7 minutes
- Mobile OS and Application Issues•10 minutes
- Mobile OS and Application Security Issues•7 minutes
- PC Security Issues•9 minutes
1 assignment•Total 15 minutes
- Software Troubleshooting - Assessment•15 minutes
In this module, we will cover the essential operational procedures needed for IT professionals. From maintaining documentation to handling change management and security incidents, you will learn best practices that enhance both efficiency and safety in IT operations. We’ll also explore backup strategies, remote access technologies, and introduce you to basic scripting to automate tasks.
What's included
11 videos3 assignments
11 videos•Total 79 minutes
- Organizational Documentation•6 minutes
- Basic Change Management Best Practices•7 minutes
- Workstation Backup and Recovery Methods•7 minutes
- Equipment and Personal Safety Procedures•7 minutes
- Environmental Variables and Controls•6 minutes
- Privacy and Licensing Concepts•8 minutes
- Incident Response Policies and Procedures•8 minutes
- Communication and Professionalism Techniques•10 minutes
- Introduction to Basic Scripting Techniques•7 minutes
- Implementing Remote Access Technologies•6 minutes
- Artificial Intelligence•7 minutes
3 assignments•Total 90 minutes
- Full Course Practice Assessment•15 minutes
- Operational Procedures - Assessment•15 minutes
- Full Course Assessment•60 minutes
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Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
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