Core Apple Device Admin: iOS, macOS, & MDM Essentials
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Core Apple Device Admin: iOS, macOS, & MDM Essentials
This course is part of Modern Apple Platform Admin: macOS & iOS Essentials Specialization
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What you'll learn
Learn to configure and manage iOS and macOS devices, ensuring optimal performance.
Master Apple Configurator and Mosyle MDM for seamless device deployment and management.
Gain expertise in managing security, privacy, and recovery for Apple devices.
Develop troubleshooting skills for common hardware and software issues on Apple devices.
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Tools you'll learn
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There are 10 modules in this course
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A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this course, you'll gain comprehensive knowledge and hands-on experience in managing Apple devices. Whether you’re an IT professional or an organization looking to streamline device administration, you’ll learn how to configure, secure, and troubleshoot iOS and macOS devices. By exploring both the hardware and software management of iPhones, iPads, and Macs, this course covers everything from system setups to advanced device management techniques. You’ll also dive into Mobile Device Management (MDM) with Apple’s ecosystem, using tools like Apple Configurator and Mosyle MDM to efficiently manage devices in business and educational environments. The course begins by laying a solid foundation in iOS and macOS management, covering device activation, privacy, and security. You’ll progress into managing multiple devices using Apple Configurator, with a deep dive into deployment and asset management. As you move forward, you’ll learn advanced macOS client management, explore server features, and gain expertise in tools like Apple Remote Desktop for efficient device control. Additionally, you will understand how to integrate with Apple Business Manager and leverage MDM solutions for seamless device management. This course is ideal for IT administrators, network specialists, and those working in tech support roles. If you’re seeking to enhance your skills in managing Apple devices across diverse environments, this course is for you. The content is designed for intermediate learners, so prior experience with Apple devices and basic IT concepts is recommended. By the end of the course, you will be able to confidently configure, manage, and secure both iOS and macOS devices using Apple’s management tools, troubleshoot hardware and software issues, deploy devices efficiently in enterprise settings, and leverage MDM systems to streamline operations and ensure security.
In this module, we will provide a comprehensive introduction to the course, including its objectives and structure. You’ll learn about the key skills and knowledge areas the course will cover. We will also help you assess if this course aligns with your professional goals and existing expertise.
What's included
6 videos2 readings
6 videos•Total 13 minutes
- Introduction to the Specialization•2 minutes
- Is this Course Right for You?•1 minute
- State of Apple Platforms•2 minutes
- Modern Apple Device Management Overview•4 minutes
- Course Structure•2 minutes
- Technical Requirements for this Course•2 minutes
2 readings•Total 20 minutes
- Introduction to the Course 'Core Apple Device Admin: iOS, macOS, & MDM Essentials'•10 minutes
- Full Specialization Resources•10 minutes
In this module, we will cover the essential aspects of managing iOS devices, including an introduction to iPhone and iPad hardware and software. You’ll learn how to troubleshoot common issues, manage device storage, and optimize battery life. We’ll also explore backup solutions and account management for iOS devices.
What's included
14 videos1 assignment
14 videos•Total 85 minutes
- Introduction to iOS•6 minutes
- iPhone & iPad Hardware / Troubleshooting•6 minutes
- iPhone & iPad Battery Management•6 minutes
- iPhone & iPad Storage•6 minutes
- iOS Backup Solutions•8 minutes
- iOS Account Management•3 minutes
- iOS Recovery•3 minutes
- iOS Privacy and Security•8 minutes
- iOS Screen Time Restrictions•14 minutes
- iOS Device Activation•3 minutes
- iOS Network Management•7 minutes
- iOS Accessibility Features•6 minutes
- Family Sharing•1 minute
- iPadOS Specific Features•8 minutes
1 assignment•Total 15 minutes
- iOS Management Basics - Assessment•15 minutes
In this module, we will guide you through the powerful features of Apple Configurator for managing iOS devices in organizational settings. You'll learn how to back up, restore, and even revive unresponsive devices. We will also show you how to configure and deploy profiles for seamless device management.
What's included
11 videos1 assignment
11 videos•Total 53 minutes
- Introduction to Apple Configurator•3 minutes
- Installing Apple Configurator•6 minutes
- The Apple Configurator Interface•4 minutes
- Backup with Apple Configurator•3 minutes
- Restore Using Apple Configurator•1 minute
- Revive an iOS Device Using Apple Configurator•2 minutes
- Backup & Restore Using Apple Configurator•4 minutes
- iOS Mobile Config Profiles in Apple Configurator•3 minutes
- iOS Device Deployment with Apple Configurator•2 minutes
- iOS Asset Management with Apple Configurator•15 minutes
- iOS Deployment in Single App Mode•9 minutes
1 assignment•Total 15 minutes
- Managing iOS Devices with Apple Configurator - Assessment•15 minutes
In this module, we will dive into the management basics for macOS, focusing on both Intel and Apple Silicon hardware. You will learn how to perform system recovery and reinstallation tasks, including creating bootable USB drives and legacy installation media to support older systems.
What's included
7 videos1 assignment
7 videos•Total 27 minutes
- Macintosh Hardware - Intel Architecture•6 minutes
- Macintosh Hardware - Apple Silicon•2 minutes
- macOS Recovery (Intel)•2 minutes
- RecoveryOS (Apple Silicon)•4 minutes
- Reinstalling macOS•4 minutes
- Creating a Bootable USB Drive (LEGACY)•5 minutes
- Creating Bootable Installation Media (LEGACY)•6 minutes
1 assignment•Total 15 minutes
- macOS Management Basics - Assessment•15 minutes
In this module, we will cover advanced macOS client management techniques, focusing on performance optimization, user account management, and system configurations. You will also learn how to secure macOS systems by utilizing built-in tools for file permissions, encryption, and privacy controls.
What's included
18 videos1 assignment
18 videos•Total 181 minutes
- Introduction to macOS•17 minutes
- Advanced macOS Techniques•14 minutes
- Managing Hidden Directories•3 minutes
- System Settings•19 minutes
- macOS Utilities•22 minutes
- Introduction to Scripting•17 minutes
- Software Update•3 minutes
- Apple File System•11 minutes
- Understanding macOS Computer Names•4 minutes
- macOS Erase Assistant•3 minutes
- User Accounts•14 minutes
- Managing Background Items•5 minutes
- Troubleshooting WiFi•11 minutes
- File Security & Permissions•7 minutes
- Security & Encryption•16 minutes
- Privacy (Transparency, Consent, and Control)•2 minutes
- Network Authentication (LEGACY)•6 minutes
- Network File & Print Integration (LEGACY•4 minutes
1 assignment•Total 15 minutes
- macOS Client Management - Assessment•15 minutes
In this module, we will introduce the server-related capabilities of macOS. You will learn how to set up file, printer, and media sharing, as well as configure network settings for macOS server functionality. We will also cover how to deploy the Apache Web Server and optimize content caching for better network performance.
What's included
6 videos1 assignment
6 videos•Total 38 minutes
- Network Settings for 'Server' Capabilities•5 minutes
- Screen Sharing for macOS•5 minutes
- File and Printer Sharing using macOS•8 minutes
- Content Caching using macOS•11 minutes
- Apache Web Server in macOS•3 minutes
- Media Sharing using macOS•5 minutes
1 assignment•Total 15 minutes
- macOS "Server" Features (macOS 12) - Assessment•15 minutes
In this module, we will explore Apple Remote Desktop (ARD), a critical tool for managing macOS systems remotely. You’ll learn how to set up ARD for remote access, manage devices efficiently, and deploy software across multiple systems in a networked environment.
What's included
7 videos1 assignment
7 videos•Total 47 minutes
- Introduction to Apple Remote Desktop (ARD)•10 minutes
- Configuring macOS Clients for ARD•3 minutes
- Organizing Computers in Lists and Groups•3 minutes
- Apple Remote Desktop User Interface•4 minutes
- Managing Macs with ARD•9 minutes
- Installing Applications Using ARD•11 minutes
- IT Asset Management with ARD•6 minutes
1 assignment•Total 15 minutes
- Apple Remote Desktop - Assessment•15 minutes
In this module, we will introduce you to the world of Apple device management with a focus on MDM systems. You’ll learn the structure and functionality of Apple’s MDM framework and discover how to configure device enrollment for streamlined onboarding. We will also cover various MDM enrollment models to suit your organization's needs.
What's included
7 videos1 assignment
7 videos•Total 21 minutes
- Introduction to DMS / MDM•3 minutes
- Apple's MDM Framework•1 minute
- How MDM Works•6 minutes
- Device Enrollment Configuration•2 minutes
- Understanding MDM Enrollment Models•3 minutes
- Introduction to Apple Business / School Manager•3 minutes
- Managed Apple Accounts•4 minutes
1 assignment•Total 15 minutes
- Apple Device Management – Primer - Assessment•15 minutes
In this module, we will walk you through Apple Business Manager, a powerful tool for enterprise-grade device and account management. You’ll learn how to integrate directory services, manage device assignments, and activate or deactivate Activation Lock for improved security and control over Apple devices.
What's included
6 videos1 assignment
6 videos•Total 38 minutes
- Using Apple Business Manager•10 minutes
- Federation & Directory Sync•8 minutes
- Apps & Books (VPP)•4 minutes
- Device Management in Apple Business Manager•8 minutes
- Adding Devices to Apple Business Manager•3 minutes
- Managing Activation Lock•5 minutes
1 assignment•Total 15 minutes
- Apple Business Manager - Assessment•15 minutes
In this module, we will dive into Mosyle MDM, a robust platform for managing Apple devices in business and educational settings. You’ll learn how to configure various MDM features, including device enrollment, app deployment, and user management. Additionally, we’ll explore advanced MDM tools like Single Sign-On (SSO) and the Lost Mode feature for improved security.
What's included
17 videos1 reading3 assignments
17 videos•Total 131 minutes
- Introduction to Mosyle MDM•9 minutes
- Configuring APNs in Mosyle•3 minutes
- Configuring Apps & Books in Mosyle•3 minutes
- Configuring Device Management in Mosyle•8 minutes
- Managing Users & Groups in Mosyle•10 minutes
- Configuring User Enrollment Settings•14 minutes
- Device Enrollment with Mosyle•13 minutes
- Configuration Profiles•5 minutes
- Endpoint Configuration with Mosyle•7 minutes
- Deploying App Store Apps in Mosyle•12 minutes
- Upload Application Packages to Mosyle•11 minutes
- SSO Login with Kerberos and Mosyle•7 minutes
- Enterprise SSO in Mosyle•7 minutes
- Platform SSO with Microsoft•11 minutes
- Managed Lost Mode with Mosyle•7 minutes
- Removing a Device from Management•4 minutes
- Introduction to Class Projects•1 minute
1 reading•Total 10 minutes
- Conclusion to the Course 'Core Apple Device Admin: iOS, macOS, & MDM Essentials'•10 minutes
3 assignments•Total 90 minutes
- Full Course Practice Assessment•15 minutes
- Mobile Device Management (MDM) - Assessment•15 minutes
- Full Course Assessment•60 minutes
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Frequently asked questions
Apple Device Administration refers to the management, configuration, troubleshooting, and security oversight of Apple devices such as iPhones, iPads, and Macs. It is relevant because organizations increasingly rely on Apple hardware for productivity, requiring skilled administrators who can efficiently deploy, secure, and support these devices using modern tools like MDM, Apple Business Manager, and Apple Configurator.
This course provides a comprehensive foundation for managing Apple devices across iOS, iPadOS, and macOS environments. It covers hardware fundamentals, device recovery, configuration, security features, and advanced management workflows. You will also learn how to use tools such as Apple Configurator, Apple Remote Desktop, Apple Business Manager, and MDM platforms like Mosyle to manage devices at scale in enterprise or education settings.
After completing this course, you will be able to manage, configure, and troubleshoot Apple devices across different operating systems. You will understand how to deploy devices using Apple Configurator, manage fleets through Apple Business Manager and MDM, secure devices with best-practice policies, automate configuration with scripting, and resolve common hardware, software, and network issues. You will also have hands-on experience applying these skills through guided projects.
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