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URL: https://www.coursera.org/learn/packt-meeting-design-a-tactical-guide-for-productive-meetings

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Meeting Design: A Tactical Guide for Productive Meetings

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Meeting Design: A Tactical Guide for Productive Meetings

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Design meetings with clear outcomes and purpose

  • Apply constraints to shape productive conversations

  • Create agendas that align with team goals and needs

Details to know

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Add to your LinkedIn profile

Assessments

9 assignments

Taught in English

There are 9 modules in this course

In today’s fast-paced work environment, meetings are crucial for collaboration and decision-making. This course introduces a structured, design-driven approach to transform ordinary meetings into purposeful, results-driven experiences. It emphasizes the strategic importance of planning with a clear purpose and desired outcomes, making meetings more effective for all participants.

Throughout the course, you will learn practical techniques to improve your meeting facilitation skills. These strategies help create clear agendas, manage conversations, and guide teams toward alignment and action. By incorporating a design-thinking mindset, you will develop the ability to ensure meetings are not only efficient but also drive real progress and innovation. What sets this course apart is its combination of theoretical frameworks and hands-on, real-world applications. You will explore a variety of facilitation methods, learn how to structure meetings to fit specific team goals, and gain tools to navigate challenges such as conflicts and disengagement. This approach ensures that you can design meetings that produce measurable results. This course is ideal for professionals at all levels, including team leads, managers, and those looking to improve their meeting effectiveness. Whether you’re leading meetings or participating in them, the course offers valuable strategies for enhancing collaboration and achieving successful outcomes. Copyright @ 2018 Kevin M. Hoffman. All rights reserved. Originally published by Rosenfeld Media, LLC. This course edition is published by Packt Publishing under license from Rosenfeld Media LLC. No part of this material may be reproduced, distributed, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without prior written permission from the author or the publisher.

In this section, we apply design-thinking to meetings, analyze stakeholder needs, build agendas, and adjust formats to turn chaotic updates into discussions that improve clarity, speed decisions, and maintain momentum.

What's included

2 videos3 readings1 assignment

2 videosβ€’Total 3 minutes
  • Course Overviewβ€’1 minute
  • How to Design a Meeting - Overview Videoβ€’1 minute
3 readingsβ€’Total 30 minutes
  • Introductionβ€’10 minutes
  • Apply Design Thinking to Existing Meetingsβ€’10 minutes
  • Consider Multiple Formatsβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Mastering Effective Meeting Practicesβ€’10 minutes

In this section, we compare working memory (WM) and intermediate term memory (ITM) capacities, then craft multisensory agendas and notes that boost recall and reduce post meeting rework.

What's included

1 video4 readings1 assignment

1 videoβ€’Total 1 minute
  • The Design Constraint of All Meetings - Overview Videoβ€’1 minute
4 readingsβ€’Total 40 minutes
  • Introductionβ€’10 minutes
  • More Effective Listeningβ€’10 minutes
  • Visual Listeningβ€’10 minutes
  • Getting in Touch with Your Ideasβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Meeting Design and Cognitive Constraintsβ€’10 minutes

In this section, we balance stakeholder expectations by using agenda math: counting ideas and participants, applying the groups-of-five rule, and time-boxing discussions to craft efficient, outcome-focused meetings.

What's included

1 video5 readings1 assignment

1 videoβ€’Total 1 minute
  • Build Agendas Out of Ideas, People, and Time - Overview Videoβ€’1 minute
5 readingsβ€’Total 50 minutes
  • Introductionβ€’10 minutes
  • Count Your Ideas, Then Count Your Peopleβ€’10 minutes
  • Scale Ideas to Timeβ€’10 minutes
  • Doing Agenda Mathβ€’10 minutes
  • The Cost of Meetingsβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Strategies for Effective Meeting Planning and Collaborationβ€’10 minutes

In this section, we apply facilitation to resolve design conflicts, embed conversational patterns into agendas and adopt remote-meeting recording practices to ensure transparent, outcome-focused collaboration.

What's included

1 video3 readings1 assignment

1 videoβ€’Total 1 minute
  • Manage Conflict with Facilitation - Overview Videoβ€’1 minute
3 readingsβ€’Total 30 minutes
  • Introductionβ€’10 minutes
  • Common Mistakes That Prevent Facilitationβ€’10 minutes
  • Recording Remote Meetingsβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Navigating Group Dynamics and Conflict Resolutionβ€’10 minutes

In this section, we craft four-lens questions exposing feelings, motivations, actions and systems, evaluate placement on facilitation style spectrums, and create a personalized competency roadmap to drive decisive, aligned workshops.

What's included

1 video4 readings1 assignment

1 videoβ€’Total 1 minute
  • Facilitation Strategy and Style - Overview Videoβ€’1 minute
4 readingsβ€’Total 40 minutes
  • Introductionβ€’10 minutes
  • Questions That Surface Actionsβ€’10 minutes
  • How Can You Get Started with Visual Facilitationβ€’10 minutes
  • Space Making to Space Fillingβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Facilitation Styles and Effective Group Managementβ€’10 minutes

In this section, we leverage purposeful meetings to expose cultural mismatches, question inconsistent employee taxonomies, and outline sustainable data normalization strategies that underpin scalable, citizen-facing digital services.

What's included

1 video5 readings1 assignment

1 videoβ€’Total 1 minute
  • Better Meetings Lead to Better Organizations - Overview Videoβ€’1 minute
5 readingsβ€’Total 50 minutes
  • Introductionβ€’10 minutes
  • Meetings Help You Understand a New Cultureβ€’10 minutes
  • How to Make a New Cultureβ€’10 minutes
  • Finding Change by Confronting Problemsβ€’10 minutes
  • Amplify the Best of a Cultureβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Cultivating Effective Organizational Practicesβ€’10 minutes

In this section, we design structured kickoff, sales, stakeholder-interview and OKR meetings, apply metrics to assess effectiveness, and leverage questioning to build trust, surface requirements and minimize revisions.

What's included

1 video5 readings1 assignment

1 videoβ€’Total 1 minute
  • Get Started with Beginning Meetings - Overview Videoβ€’1 minute
5 readingsβ€’Total 50 minutes
  • Introductionβ€’10 minutes
  • Goal of Stakeholder Interviewsβ€’10 minutes
  • Strategy Discussions Using Objectives and Key Results Statements (OKRs)β€’10 minutes
  • How Can I Convince My Boss or My Client That a Workshop Is Worth the Time and Expenseβ€’10 minutes
  • Project Kickoff Workshopβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Mastering Effective Meeting Practicesβ€’10 minutes

In this section, we align sight distance by selecting Agile scrums, check-ins or workshops, setting measurable goals, and converting surfaced conflict into insights that maintain momentum across complex projects.

What's included

1 video4 readings1 assignment

1 videoβ€’Total 1 minute
  • Chart the Course Using Middle Meetings - Overview Videoβ€’1 minute
4 readingsβ€’Total 40 minutes
  • Introductionβ€’10 minutes
  • Measuring the Outcomes of a Daily Scrumβ€’10 minutes
  • Critiquesβ€’10 minutes
  • What Meetings Do You Need?β€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Navigating Middle Meetings and Workshop Dynamicsβ€’10 minutes

In this section, we run UAT defect log reviews, blameless postmortems and agile retrospectives, extracting root-cause insights, celebrating successes and converting reflection into continuous quality and process improvement.

What's included

1 video2 readings1 assignment

1 videoβ€’Total 1 minute
  • Find Closure with End Meetings - Overview Videoβ€’1 minute
2 readingsβ€’Total 20 minutes
  • Introductionβ€’10 minutes
  • Agile Style Retrospectivesβ€’10 minutes
1 assignmentβ€’Total 10 minutes
  • Closing Meetings and Team Communicationβ€’10 minutes

Instructor

Packt
1,926 Coursesβ€’560,010 learners

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