Updated in May 2025.

This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This course offers an in-depth exploration of the People Domain, a critical component for project managers aiming to succeed in both the PMP exam and real-world scenarios. You’ll start with fundamental skills such as building and managing effective project teams. Through practical episodes, you'll discover tools and techniques to establish team ground rules, promote shared understanding, and negotiate project agreements. Each lesson is designed to help you create a cohesive and motivated project team, ready to tackle any challenge. As you progress, the focus shifts to advanced topics like empowering team members and stakeholders through training and mentoring. Special attention is given to engaging virtual teams, a growing reality in today’s project management landscape. You’ll learn how to effectively collaborate with diverse stakeholders and lead teams using various leadership styles and motivation theories. The course also delves into Agile leadership, highlighting the principles of servant leadership and its impact on team performance and collaboration. The final section of the course emphasizes managing conflict and applying emotional intelligence to enhance team dynamics. You’ll explore methods to support team performance, manage disputes, and mentor stakeholders to achieve project goals. By integrating these strategies, you will be equipped to handle complex interpersonal challenges, foster a productive work environment, and ensure project success. This comprehensive approach to the People Domain will not only prepare you for the PMP exam but also elevate your project management capabilities to new heights. This course is ideal for project managers, team leaders, and PMP aspirants who want to deepen their understanding of team dynamics and leadership in project management. Prior experience in project management is beneficial but not required.