This module introduces a range of UX research methods used to inform and evaluate information architecture, including card sorting, free-listing, tree-testing, and analytics. Learners will explore how to collect and interpret both qualitative and quantitative data to improve findability and usability in digital products. Practical guidance on configuring analytics systems and reporting actionable insights is also provided.

This module explores methods for analyzing, organizing, and managing digital content within information spaces. Learners will discover techniques such as content inventories, audits, and mapping, as well as strategies for interviewing stakeholders and defining content governance. By the end, you'll be equipped to assess, structure, and document content effectively for digital products.

This module explores the principles and practices of organizing and classifying information, including the use of metadata, controlled vocabularies, authority files, and ontologies. Learners will discover how to develop effective classification systems and understand the challenges of categorizing information in digital environments. Practical strategies for gathering terms, defining relationships, and supporting both organizational and social classification are also covered.

This module guides learners through the process of developing an effective information architecture strategy by exploring stakeholder collaboration, persona creation, usage scenarios, and content analysis. Learners will also examine the impact of implementation technologies and methods for validating conceptual models to ensure alignment with organizational goals and user needs.

This module explores best practices for designing effective labels in digital information spaces, focusing on accessibility, audience appropriateness, consistency, and legibility. Learners will discover how to create labels that enhance navigation and usability for diverse users. The module also covers the use of search analytics and the balance between textual and iconic labels.

This module guides learners through the process of structuring and visually mapping information architectures, including selecting organizational models, creating effective diagrams, and developing user-journey maps. Participants will gain practical skills in representing complex information spaces and tailoring visualizations to diverse audiences.