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⇱ The Complete Business Analysis Fundamentals Course | Coursera


The Complete Business Analysis Fundamentals Course

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The Complete Business Analysis Fundamentals Course

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Learn the essential traits and skills that define successful business analysts.

  • Master effective techniques for gathering and validating business requirements.

  • Gain proficiency in Agile methodologies and how to implement them in business analysis.

  • Understand how to use key tools like Jira, Microsoft Teams, and Trello to streamline business analysis.

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Assessments

12 assignments

Taught in English

There are 11 modules in this course

This course features Coursera Coach!

A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this comprehensive course, you will gain a solid foundation in business analysis, from understanding the multifaceted role of a Business Analyst to mastering key techniques such as stakeholder analysis, requirements gathering, and Agile methodologies. The course emphasizes practical, hands-on learning, ensuring you develop real-world skills that can be applied directly in the workplace. You’ll begin by exploring the essential characteristics and traits of an effective Business Analyst and learn how to gather business requirements through various techniques like brainstorming, workshops, and surveys. As you progress, you'll delve into Agile principles, practices, and tools, and understand how these methodologies align with business analysis for optimal results. The course also provides you with an in-depth look at key tools such as Jira, Microsoft Teams, Microsoft Planner, Trello, and ChatGPT, equipping you with the digital tools necessary for success. You'll also learn how to prepare business cases and business plans, providing you with the strategic thinking required to drive impactful change within organizations. Whether you're looking to transition into the field or expand your existing knowledge, this course is designed for aspiring Business Analysts who are eager to develop practical skills and step confidently into the world of business analysis.

In this module, we will explore the essential aspects of being a business analyst. We will discuss the key responsibilities and strategic value of this role, as well as examine the traits and skills that contribute to success in this profession. By the end, you'll have a solid foundation of what it takes to thrive as a business analyst.

What's included

2 videos1 reading

2 videosTotal 10 minutes
  • The Role of a Business Analyst6 minutes
  • Characteristics and Traits of a Business Analyst5 minutes
1 readingTotal 10 minutes
  • Full Course Resources10 minutes

In this module, we will dive into the foundational aspects of business analysis. We will explore the crucial role of stakeholders in shaping analysis processes and decision-making. Additionally, we will focus on options analysis, a key technique for evaluating business solutions and making informed decisions.

What's included

2 videos1 assignment

2 videosTotal 14 minutes
  • What Are Stakeholders in Business Analysis?6 minutes
  • Options Analysis in Business Analysis8 minutes
1 assignmentTotal 15 minutes
  • Business Analysis Fundamentals - Assessment15 minutes

In this module, we will explore the essential process of gathering and validating business requirements. We will examine various techniques like brainstorming, workshops, and surveys to collect valuable data, as well as learn how to group, prioritize, and validate requirements to ensure they meet business needs. By the end, you'll be equipped with practical skills for effective requirement management.

What's included

5 videos1 assignment

5 videosTotal 26 minutes
  • How to Gather Business Requirements8 minutes
  • Gathering Requirements Through a Brainstorming Session3 minutes
  • Gathering Requirements with a Workshop5 minutes
  • Gathering Requirements Through Surveys4 minutes
  • How to Group, Prioritize, and Validate Requirements in Business Analysis6 minutes
1 assignmentTotal 15 minutes
  • Requirements in Business Analysis - What It's All About - Assessment15 minutes

In this module, we will explore the essentials of Agile methodologies for business analysts. We will cover the foundational principles of Agile, delve into various Agile roles and methodologies, and examine the tools and artifacts crucial for successful implementation. Additionally, we will explore the cultural shift Agile introduces and provide real-world case studies to enhance your understanding of Agile in diverse industries.

What's included

17 videos1 assignment

17 videosTotal 85 minutes
  • A Note about Agile and Project Management for BAs2 minutes
  • What Is Agile?1 minute
  • Why Go Agile?1 minute
  • How It All Began - The History of Agile1 minute
  • The Different Agile Methodologies1 minute
  • Agile Principles2 minutes
  • The Agile Culture1 minute
  • The Agile Roles3 minutes
  • Agile Concepts9 minutes
  • Agile Artifacts4 minutes
  • Agile Rituals4 minutes
  • Agile Tools4 minutes
  • Agile Versus Waterfall4 minutes
  • Agile FAQs8 minutes
  • Agile Myths3 minutes
  • The Agile Knowledge Base1 minute
  • Case Study: Agile in HealthCare and Supply Chain | Agile Interview38 minutes
1 assignmentTotal 15 minutes
  • Agile Essentials for Business Analysts - Assessment15 minutes

In this module, we will focus on key business analysis skills that contribute to effective decision-making and strategic planning. We will cover how to prepare persuasive business cases, differentiate between business cases and business plans, and explore mind mapping as a tool for creative problem-solving. Additionally, we’ll introduce the essential tools in business analysis, setting the stage for their application in your projects.

What's included

4 videos1 assignment

4 videosTotal 19 minutes
  • Preparing a Business Case in Business Analysis2 minutes
  • A Business Case and Business Plan in Business Analysis14 minutes
  • Mind Mapping in Business Analysis1 minute
  • A Note about the BA Tools Section2 minutes
1 assignmentTotal 15 minutes
  • Business Analysis Skills - Assessment15 minutes

In this module, we will dive deep into Jira, a leading tool for Agile project management. You will gain hands-on knowledge of Jira’s interface, components, and essential features like Scrum Boards, reports, and the Product Backlog. We will also explore Roadmapping to refine your project planning skills and help you manage Agile Scrum projects effectively.

What's included

8 videos1 assignment

8 videosTotal 129 minutes
  • Introduction to Jira from Atlassian; Agile Project Management Tool12 minutes
  • Initial Jira Tour26 minutes
  • Components in Jira Part 16 minutes
  • Components in Jira Part 23 minutes
  • Scrum Boards in Jira44 minutes
  • Reports in Jira and the Burndown Chart10 minutes
  • The Product Backlog in Jira Also Known as the Backlog or the Jira Backlog16 minutes
  • Roadmapping in Jira12 minutes
1 assignmentTotal 15 minutes
  • Business Analysis Toolkit - Jira from Atlassian - Managing and Working on Agile Scrum Projects - Assessment15 minutes

In this module, we will explore the essential features of Microsoft Teams as a powerful tool for digital teamwork and collaboration. From managing teams and channels to using chat and video calls, you'll gain hands-on experience in leveraging Teams for efficient business analysis. We'll also explore additional resources and demonstrate real-world applications to enhance your proficiency in virtual teamwork.

What's included

12 videos1 assignment

12 videosTotal 130 minutes
  • A Note about Teams for Business Analysis2 minutes
  • Introduction6 minutes
  • What Is Teams?6 minutes
  • Free Microsoft Teams Resources and the Microsoft Teams App Part 14 minutes
  • Free Microsoft Teams Resources and the Microsoft Teams App Part 23 minutes
  • Teams Demo from Microsoft16 minutes
  • Initial Tour of Microsoft Teams12 minutes
  • Create and Manage Teams in Microsoft Teams20 minutes
  • Create and Manage Channels in Microsoft Teams12 minutes
  • Chatting in Microsoft Teams8 minutes
  • Everything Else You Should Know about Teams10 minutes
  • A Real-World Video Conference Call in Microsoft Teams30 minutes
1 assignmentTotal 15 minutes
  • Business Analysis Toolkit - Microsoft Teams - Digital Teamwork and Collaboration - Assessment15 minutes

In this module, we will dive into Microsoft Planner, a powerful tool for task planning and coordination. We will explore its key features, from task creation to utilizing support resources, and provide a real-world example to solidify your understanding of Planner’s practical application in business analysis.

What's included

7 videos1 assignment

7 videosTotal 80 minutes
  • Introduction4 minutes
  • Why Use Microsoft Planner?7 minutes
  • The Official Planner Website6 minutes
  • Initial Tour of Microsoft Planner24 minutes
  • How to Access and Use Support Documentation for Microsoft Planner7 minutes
  • Providing Feedback on Microsoft Planner3 minutes
  • A Real-World Example of Planner in Action28 minutes
1 assignmentTotal 15 minutes
  • Business Analysis Toolkit - Microsoft Planner - Task Planning and Task Coordination - Assessment15 minutes

In this module, we will delve into Trello, a versatile tool for Agile project management and online collaboration. We will walk through its interface, learn to set up boards and use cards, and examine real-world case studies to demonstrate Trello’s practical application in managing projects, including Agile Kanban boards.

What's included

8 videos1 assignment

8 videosTotal 101 minutes
  • Introduction10 minutes
  • Initial Trello Tour7 minutes
  • Setting Up a Trello Board16 minutes
  • Using Cards on Trello Part 118 minutes
  • Using Cards on Trello Part 220 minutes
  • Using Cards on Trello Part 315 minutes
  • [New] Case Study: A Neobank Using Trello for Their Roadmap9 minutes
  • [New] Real-World Example of an Agile Kanban Board in Trello6 minutes
1 assignmentTotal 15 minutes
  • Business Analysis Toolkit - Trello - Agile Project Management - Online Collaboration - Assessment15 minutes

In this module, we will explore the powerful potential of ChatGPT as a tool for business analysts. You’ll learn how to effectively use ChatGPT for tasks like generating book summaries, writing emails, and even preparing for interviews. Through practical examples and prompt techniques, we’ll demonstrate how to incorporate ChatGPT into your workflow for enhanced efficiency and creativity.

What's included

10 videos1 assignment

10 videosTotal 110 minutes
  • Introduction to ChatGPT6 minutes
  • Getting Started with ChatGPT3 minutes
  • Initial Tour of ChatGPT5 minutes
  • ChatGPT Versus ChatGPT Plus and Why ChatGPT Is Superior and the Recommended Choice22 minutes
  • ChatGPT Prompts Part 115 minutes
  • ChatGPT Prompts Part 26 minutes
  • Using ChatGPT to Generate Book Summaries6 minutes
  • Using ChatGPT to Write an Email Requesting Annual Leave8 minutes
  • Using ChatGPT to Create a Podcast Name and Description12 minutes
  • Using ChatGPT to Prepare for a Project Manager Interview27 minutes
1 assignmentTotal 15 minutes
  • Helpful Business Analysis Tool - ChatGPT - Essentials and Prompts - Assessment15 minutes

In this module, we will guide you through the career landscape for business analysts. We will explore job opportunities, salary potential, and growth prospects within the industry, providing you with valuable insights. We will also offer practical steps to kickstart your business analysis career, helping you set the foundation for a successful and rewarding profession.

What's included

3 videos3 assignments

3 videosTotal 37 minutes
  • Job Opportunities and Salaries for Business Analysts Part 17 minutes
  • Job Opportunities and Salaries for Business Analyst Part 224 minutes
  • Kickstart Your BA Career6 minutes
3 assignmentsTotal 90 minutes
  • Full Course Practice Assessment15 minutes
  • Launch Your Career as a Business Analyst - Assessment15 minutes
  • Full Course Assessment60 minutes

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Frequently asked questions

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.

If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.

This course is currently available only to learners who have paid or received financial aid, when available.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,