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⇱ The Complete Guide to Apple IT Pro Certification (DEP-2026) | Coursera


The Complete Guide to Apple IT Pro Certification (DEP-2026)

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The Complete Guide to Apple IT Pro Certification (DEP-2026)

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Master Apple device management and deployment strategies in organizational environments.

  • Develop skills in configuring and securing networks for seamless Apple device integration.

  • Learn how to manage apps, data, and users across Apple devices using MDM solutions.

  • Gain expertise in securing organizational data and optimizing network performance for Apple devices.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

18 assignments

Taught in English

There are 17 modules in this course

This course features Coursera Coach!

A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This comprehensive course will provide you with the knowledge and skills necessary to manage Apple devices in business and education settings. You'll learn everything from device management and enrollment to the advanced techniques needed for optimizing device performance and security. Whether you're looking to enhance your IT skill set or preparing for the Apple IT Pro Certification, this course will guide you step by step through all the essential topics. The course begins with an introduction to device management services (DMS/MDM), explaining how to set up and deploy Apple devices in an organization. You’ll explore Apple's device management framework and learn how to utilize various tools like Apple Business Manager and Apple Configurator for device deployment and management. As you progress, you will dive into the critical areas of network configuration, app and data management, and the security settings needed to protect organizational data across Apple devices. With hands-on assignments and real-world scenarios, this course is designed for those eager to master Apple device management. It is perfect for IT professionals who want to enhance their ability to manage and secure Apple devices in a corporate environment. The course is structured to ensure you are well-prepared for the certification exam while gaining practical skills that will help you succeed in real-world IT roles. By the end of the course, you will be able to manage device enrollment, optimize network settings for Apple devices, implement secure app management strategies, and handle device security and protection measures across Apple platforms.

In this module, we will introduce the course and outline its objectives. You will learn the key concepts of succeeding in this course and discover the required tools and prerequisites for an optimal learning experience.

What's included

4 videos1 reading

4 videosβ€’Total 13 minutes
  • Introductionβ€’2 minutes
  • Course Overviewβ€’4 minutes
  • How to Succeed in this Courseβ€’3 minutes
  • Hardware and Software Requirementsβ€’4 minutes
1 readingβ€’Total 10 minutes
  • Full Course Resourcesβ€’10 minutes

In this module, we will introduce you to essential concepts like DMS and MDM and how they are used for Apple device management. You will explore enrollment processes and Apple's device management framework, laying the foundation for effective deployment and maintenance.

What's included

5 videos1 assignment

5 videosβ€’Total 19 minutes
  • Introduction to Device Managementβ€’2 minutes
  • Introduction to Device Enrollmentβ€’3 minutes
  • Declarative Device Managementβ€’4 minutes
  • Apple's MDM Frameworkβ€’5 minutes
  • Ownership Models and Enrollment Optionsβ€’5 minutes
1 assignmentβ€’Total 15 minutes
  • Device Management Services (DMS/MDM) - Assessmentβ€’15 minutes

In this module, we will guide you through evaluating deployment solutions, configuring networks, and ensuring security for Apple devices. This section will provide the insights needed to build a comprehensive implementation strategy for your organization.

What's included

11 videos1 assignment

11 videosβ€’Total 44 minutes
  • Evaluating DMS/MDM Solutionsβ€’9 minutes
  • Network Requirementsβ€’3 minutes
  • Supporting Apple Products on Enterprise Networksβ€’1 minute
  • Wi-Fi Coverage and Capacity Planningβ€’3 minutes
  • Enabling Apple Network Supportβ€’4 minutes
  • Using the Mac Evaluation Utilityβ€’7 minutes
  • Authentication & Single Sign-onβ€’4 minutes
  • Device, Data, and App Securityβ€’2 minutes
  • DMS/MDM Based Security Settings & Featuresβ€’5 minutes
  • Understanding & Trusting Digital Certificatesβ€’5 minutes
  • Assignment 1: Your Organization - Requirements Gatheringβ€’2 minutes
1 assignmentβ€’Total 15 minutes
  • Planning Your Apple Platform Implementation - Assessmentβ€’15 minutes

In this module, we will cover how to structure your organization within Apple Business Manager. You will explore user management, device enrollment, and automation techniques that ensure a smooth deployment and management process for your team.

What's included

13 videos1 assignment

13 videosβ€’Total 65 minutes
  • Introduction to Apple Business / School Managerβ€’3 minutes
  • Using Apple Business Managerβ€’3 minutes
  • Configuring an MDM Server in Apple Business Managerβ€’4 minutes
  • Adding Locations in Apple Business Managerβ€’3 minutes
  • Adding Users & Managed Apple IDs to Apple Business Managerβ€’8 minutes
  • Manually Adding Devices to Apple Business Managerβ€’10 minutes
  • Domain Managementβ€’4 minutes
  • Federation & Directory Syncβ€’8 minutes
  • Configure Sign-In with Appleβ€’2 minutes
  • Apple Account Restrictionsβ€’3 minutes
  • Device Management & Activation Lock in AxMβ€’3 minutes
  • Using the Apple Business / School Manager APIβ€’12 minutes
  • Assignment 2: Configuring Your Organizational Structureβ€’1 minute
1 assignmentβ€’Total 15 minutes
  • Building Your Organizational Structure - Assessmentβ€’15 minutes

In this module, we will focus on purchasing and distributing content to Apple devices. You will learn how to configure content caching and manage apps and updates, ensuring your team has access to the tools they need with minimal network strain.

What's included

5 videos1 assignment

5 videosβ€’Total 34 minutes
  • Purchasing Contentβ€’7 minutes
  • Introduction to Content Cachingβ€’2 minutes
  • Configuring Content Cachingβ€’19 minutes
  • Managing Content Cachingβ€’5 minutes
  • Assignment 3: Configure VPP and Content Caching in Your Organizationβ€’1 minute
1 assignmentβ€’Total 15 minutes
  • Content Purchasing & Distribution - Assessmentβ€’15 minutes

In this module, we will focus on purchasing and distributing content to Apple devices. You will learn how to configure content caching and manage apps and updates, ensuring your team has access to the tools they need with minimal network strain.

What's included

12 videos1 assignment

12 videosβ€’Total 71 minutes
  • Managing Device Assignmentsβ€’4 minutes
  • Using Apple Configuratorβ€’13 minutes
  • Bulk Deployments with Apple Configuratorβ€’9 minutes
  • Introduction to Configuration Profilesβ€’5 minutes
  • Creating Configuration Profilesβ€’8 minutes
  • Declarationsβ€’1 minute
  • Managed Setup Assistantβ€’3 minutes
  • Automated Device Enrollment – iOSβ€’12 minutes
  • Automated Device Enrollment – macOSβ€’10 minutes
  • Local macOS Account Setupβ€’3 minutes
  • Personalization Optionsβ€’1 minute
  • Assignment 4: Using Apple Configurator & Deploying Custom Configuration Profilesβ€’1 minute
1 assignmentβ€’Total 15 minutes
  • Automated Device Enrollment - Assessmentβ€’15 minutes

In this module, we will focus on purchasing and distributing content to Apple devices. You will learn how to configure content caching and manage apps and updates, ensuring your team has access to the tools they need with minimal network strain.

What's included

12 videos1 assignment

12 videosβ€’Total 50 minutes
  • Introduction to Device Enrollmentβ€’3 minutes
  • Creating & Distributing Enrollment Profilesβ€’3 minutes
  • Enrollment Using Terminal in macOSβ€’5 minutes
  • User Driven DMS/MDM Migrationβ€’6 minutes
  • Introduction to User Enrollmentβ€’4 minutes
  • Enrolling User-Owned Devicesβ€’4 minutes
  • Account-Driven User Enrollmentβ€’8 minutes
  • Intro to Shared iPadβ€’4 minutes
  • Shared iPadβ€’8 minutes
  • Apple Watch, AppleTV, and Vision Pro Enrollmentβ€’1 minute
  • Device Distribution Considerationsβ€’2 minutes
  • Assignment 5: User Enrollment for BYODβ€’1 minute
1 assignmentβ€’Total 15 minutes
  • Device and User Enrollment - Assessmentβ€’15 minutes

In this module, we will cover the network settings required for managing Apple devices. You will learn how to configure Wi-Fi, VPN, and proxy settings while ensuring that communication remains secure across all devices.

What's included

6 videos1 assignment

6 videosβ€’Total 29 minutes
  • Wi-Fi Configurationβ€’10 minutes
  • WPA Enterprise Authenticationβ€’2 minutes
  • Connecting with SCEP & ACME Certificatesβ€’2 minutes
  • Proxy Configurationβ€’3 minutes
  • VPN Configurationβ€’11 minutes
  • Assignment 6: Network Configuration Profileβ€’1 minute
1 assignmentβ€’Total 15 minutes
  • Managing Device Network Settings - Assessmentβ€’15 minutes

In this module, we will focus on managing apps and books for Apple devices in your organization. You will explore deployment strategies and app update management to ensure a seamless and efficient experience for all users.

What's included

4 videos1 assignment

4 videosβ€’Total 20 minutes
  • Exploring Distribution Optionsβ€’5 minutes
  • Deploying Managed Contentβ€’9 minutes
  • App Update Managementβ€’3 minutes
  • Managing Mac Applicationsβ€’4 minutes
1 assignmentβ€’Total 15 minutes
  • Managing Apps & Books - Assessmentβ€’15 minutes

In this module, we will introduce identity management solutions for Apple devices, focusing on authentication methods like SSO. You will explore how to integrate these solutions into your organizational structure for secure access control.

What's included

6 videos1 assignment

6 videosβ€’Total 40 minutes
  • Introduction to Identity Providersβ€’8 minutes
  • Kerberos SSOβ€’6 minutes
  • Enterprise SSOβ€’7 minutes
  • Platform SSOβ€’11 minutes
  • Authenticated Guest Modeβ€’2 minutes
  • Mac Integration with Microsoft Active Directoryβ€’6 minutes
1 assignmentβ€’Total 15 minutes
  • Identity Services - Assessmentβ€’15 minutes

In this module, we will guide you through managing and protecting organizational data on Apple devices. You will learn how to apply encryption, set data restrictions, and enforce best practices to maintain a secure environment.

What's included

9 videos1 assignment

9 videosβ€’Total 48 minutes
  • Managing Organization Apps & Dataβ€’4 minutes
  • Configuring Data Restrictionsβ€’4 minutes
  • App Managementβ€’7 minutes
  • Managing Safariβ€’3 minutes
  • Introduction to FileVaultβ€’4 minutes
  • Configuring FileVault Payloadsβ€’9 minutes
  • Managing FileVaultβ€’5 minutes
  • Understanding Secure Tokenβ€’12 minutes
  • Assignment 7: Comprehensive FileVault Configurationβ€’1 minute
1 assignmentβ€’Total 15 minutes
  • Managing and Protecting Organization Data - Assessmentβ€’15 minutes

In this module, we will focus on securing Apple devices against potential threats. You will learn how to manage passcodes, apply device restrictions, and ensure the integrity of devices through device attestation and other security measures.

What's included

13 videos1 assignment

13 videosβ€’Total 42 minutes
  • Understanding Software Updateβ€’2 minutes
  • Managing Software Updatesβ€’6 minutes
  • Passcode Security Optionsβ€’1 minute
  • Configuring Passcode Securityβ€’4 minutes
  • Managed Device Attestationβ€’3 minutes
  • Device Restrictionsβ€’1 minute
  • Configuring Restrictions – iOSβ€’5 minutes
  • Configuring Restrictions – macOSβ€’6 minutes
  • Managing Device Pairingβ€’2 minutes
  • Managing Accessory Accessβ€’2 minutes
  • Managing Digital Certificatesβ€’6 minutes
  • Querying Devicesβ€’3 minutes
  • Assignment 8: Restriction Payloadsβ€’2 minutes
1 assignmentβ€’Total 15 minutes
  • Managing Apple Device Security - Assessmentβ€’15 minutes

In this module, we will help you optimize network performance for Apple devices. You will explore traffic optimization techniques, QoS configuration, and methods to improve Wi-Fi network reliability.

What's included

3 videos1 assignment

3 videosβ€’Total 12 minutes
  • Optimizing Network Trafficβ€’2 minutes
  • QoS and App Priorityβ€’3 minutes
  • Measuring Wi-Fi Network Responsivenessβ€’7 minutes
1 assignmentβ€’Total 15 minutes
  • Optimizing Device Network Performance - Assessmentβ€’15 minutes

In this module, we will focus on how to secure lost or stolen Apple devices. You will learn to manage Lost Mode and Activation Lock, ensuring that devices remain protected even in the event of loss or theft.

What's included

2 videos1 assignment

2 videosβ€’Total 9 minutes
  • Managing Lost Modeβ€’4 minutes
  • Managing Activation Lockβ€’4 minutes
1 assignmentβ€’Total 15 minutes
  • Managing Lost Devices - Assessmentβ€’15 minutes

In this module, we will introduce you to Apple Intelligence tools and explore how they can be integrated with MDM for more efficient management. You'll gain valuable insights into your device environment using AI-driven data.

What's included

2 videos1 assignment

2 videosβ€’Total 33 minutes
  • Introduction to Apple Intelligenceβ€’5 minutes
  • Managing Apple Intelligence with MDMβ€’28 minutes
1 assignmentβ€’Total 15 minutes
  • Apple Intelligence - Assessmentβ€’15 minutes

In this module, we will explore the processes involved in preparing and recycling Apple devices. You will learn how to securely redeploy devices and ensure that they are wiped and ready for use or disposal.

What's included

4 videos1 assignment

4 videosβ€’Total 12 minutes
  • Preparing Devices for Redeploymentβ€’2 minutes
  • Return to Serviceβ€’2 minutes
  • Introduction to startosinstall for Macβ€’6 minutes
  • Recycling Devicesβ€’1 minute
1 assignmentβ€’Total 15 minutes
  • Device Recycling and Redeployment - Assessmentβ€’15 minutes

In this module, we will provide tips and resources for preparing for the Apple IT Pro certification exam. You will receive exam advice, strategies for success, and a bonus lecture to ensure you're fully prepared for your certification journey.

What's included

3 videos3 assignments

3 videosβ€’Total 7 minutes
  • Apple Exam Resources & Preparationβ€’1 minute
  • General Exam Tips & Adviceβ€’3 minutes
  • Bonus Lectureβ€’3 minutes
3 assignmentsβ€’Total 90 minutes
  • Exam Preparation - Assessmentβ€’15 minutes
  • Full Course Assessmentβ€’60 minutes
  • Full Course Practice Assessmentβ€’15 minutes

Instructor

Packt
1,946 Coursesβ€’575,115 learners

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Frequently asked questions

Apple IT Pro Certification is a specialized credential that validates your skills in managing and deploying Apple devices in business, education, and enterprise environments. It is relevant because as organizations increasingly adopt Apple devices, there is a growing demand for professionals who can manage, secure, and optimize these devices within corporate infrastructures.

This course is a comprehensive guide designed to equip you with the skills needed to become an Apple IT Pro. It covers topics ranging from device management, deployment strategies, security configurations, to using Apple's MDM solutions. Throughout the course, you'll learn how to effectively plan and implement Apple platforms in enterprise environments, ensuring smooth operations and security for devices like iPhones, iPads, Macs, and more.

Upon completion, you will have the expertise to manage and deploy Apple devices in a variety of organizational settings. You'll be able to configure device management systems, implement security policies, automate device enrollment, troubleshoot network issues, and handle device lifecycle management. Essentially, you will be ready to support Apple's ecosystem in an IT professional capacity.

To get the most out of this course, you should have basic knowledge of IT systems, network management, and device administration. Familiarity with Apple's devices and software, such as macOS and iOS, is helpful but not required. The course is designed to guide you through the necessary concepts from the ground up.

This course is ideal for IT professionals, system administrators, and technicians who wish to specialize in Apple device management. It is also beneficial for anyone involved in supporting Apple products in corporate or educational environments. Whether you're looking to enhance your career or prepare for certification, this course provides essential skills for managing Apple devices effectively.

The course contains 8 hours of video content, which can be completed at your own pace. Depending on your schedule and how much time you dedicate to each module, the total time to finish may vary. It is recommended to allocate several days or weeks to fully absorb and practice the concepts presented throughout the course.

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.

If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.

This course is currently available only to learners who have paid or received financial aid, when available.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,