How to be a People Leader
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How to be a People Leader
This course is part of Workplace Psychological Health and Safety Specialization
Instructor: Susan Sawatzky
Included with
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Recommended experience
18 reviews
Recommended experience
What you'll learn
Learn workplace factors that influence employee well-being, including psychological safety and harassment.
Explore new, advanced strategies for managing and resolving conflict so that it strengthens relationships rather than damaging them .
Skills you'll gain
- Team Performance Management
- Leadership Development
- Rapport Building
- Interpersonal Communications
- Mental Health
- Diversity Training
- Workplace inclusivity
- Safety Culture
- Organizational Leadership
- Occupational Safety And Health
- Leadership
- Diversity Awareness
- People Management
- Strategic Leadership
- Communication
- Conflict Management
- Diversity Equity and Inclusion Initiatives
- Leadership and Management
- Diversity and Inclusion
- Team Leadership
Details to know
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 11 modules in this course
In this course, we’ll be looking at leadership through the lens of psychological health and safety, which means we’ll be diving into the real workplace factors that shape well-being—things like stress, burnout, inclusion, communication, and conflict resolution.
We start by laying the foundation of strong leadership—what makes an effective leader, how your leadership style impacts your team, and how you can build trust, engagement, and accountability in your workplace. We’ll also focus on employee mental health—how to recognize when someone on your team may be struggling, how to support them effectively, and how to ensure that mental health conversations are handled in a way that reduces stigma and fosters trust.
What's included
1 video
1 video•Total 2 minutes
- Introduction to the Workplace Psychological Health and Safety Specialization•2 minutes
What's included
1 video
1 video•Total 2 minutes
- Instructor Introduction•2 minutes
What's included
1 reading
1 reading•Total 10 minutes
- Introduction•10 minutes
What's included
13 readings3 assignments
13 readings•Total 102 minutes
- Introduction•2 minutes
- Leadership and Empowerment•3 minutes
- Empathy and Emotional Intelligence in Leadership•12 minutes
- Compassionate Leadership •14 minutes
- Leadership Styles•2 minutes
- Contingency Leadership•2 minutes
- Practical Highlights for Supervisors•5 minutes
- Understanding and Developing Your Leadership Style•15 minutes
- Foundational Skills •15 minutes
- Building Trust with Psychological Safety•10 minutes
- Teamwork•7 minutes
- Practical Strategies to Strengthen Teamwork and Collaboration•3 minutes
- Conclusion•12 minutes
3 assignments•Total 45 minutes
- Activity 2c•15 minutes
- Activity 2b•15 minutes
- Activity 2f•15 minutes
What's included
10 readings3 assignments
10 readings•Total 46 minutes
- Introduction•2 minutes
- Factors Influencing Workplace Mental Wellness•5 minutes
- Risk Factors•7 minutes
- The CSA Standard•3 minutes
- Mental Wellness While Working Remote•5 minutes
- Behaviour Continuum•15 minutes
- Harassment•3 minutes
- Violence•2 minutes
- Emotional Contagion•2 minutes
- Conclusion•2 minutes
3 assignments•Total 45 minutes
- Activity 3b: CSA Standard Activity•15 minutes
- Activity 3c: Identifying Behaviour•15 minutes
- Activity 3d: Applying the Concepts•15 minutes
What's included
12 readings1 assignment
12 readings•Total 82 minutes
- Introduction•5 minutes
- What is DEI?•2 minutes
- Types of Diversity in the Workplace•2 minutes
- Intersectionality•10 minutes
- D vs. E vs. I•7 minutes
- Why It Matters•10 minutes
- Legal and Ethical Responsibilities•2 minutes
- Biases•12 minutes
- DEI and Psychological Health and Safety•5 minutes
- Empowering Employees through DEI•5 minutes
- Enhancing DEI at Your Workplace•20 minutes
- Conclusion•2 minutes
1 assignment•Total 15 minutes
- Activity 4c•15 minutes
What's included
11 readings4 assignments
11 readings•Total 57 minutes
- Introduction•2 minutes
- Why You Need to Be Concerned About Mental Health•2 minutes
- Mental Health Continuum•3 minutes
- Supporting Those You Lead•7 minutes
- Legal and Ethical Responsibilities•2 minutes
- COVID-19’s Impact on Mental Health•2 minutes
- Common Mental Illnesses•15 minutes
- Understanding Addiction•10 minutes
- Stigma•2 minutes
- Person-First vs. Identity-First Language•10 minutes
- Conclusion•2 minutes
4 assignments•Total 60 minutes
- Activity 5a•15 minutes
- Activity 5b•15 minutes
- Activity 5c•15 minutes
- Activity 5e•15 minutes
What's included
12 readings4 assignments
12 readings•Total 84 minutes
- Introduction•2 minutes
- Effective Communication and Worker's Psychological Health and Safety•7 minutes
- The Cost of Ineffective Communication•5 minutes
- Communication Skills•15 minutes
- Communication Styles•15 minutes
- Appropriate Communication Channel•2 minutes
- Increasing Collaboration•2 minutes
- Balancing Performance Management and Employee Well-Being•2 minutes
- Discussing Employee Mental Health and Wellness as a Leader•10 minutes
- Building Trust and Rapport•20 minutes
- Motivating Your Team•2 minutes
- Conclusion•2 minutes
4 assignments•Total 60 minutes
- Activity 6b•15 minutes
- Activity 6d: Choosing the Right Communication Method•15 minutes
- Activity 6e•15 minutes
- Activity 6f•15 minutes
What's included
11 readings1 assignment
11 readings•Total 75 minutes
- Introduction•2 minutes
- The Impact of Conflict•3 minutes
- Managing Conflict Between Team Members•5 minutes
- Interest-Based Negotiation•12 minutes
- High Conflict Situations•20 minutes
- Navigating Difficult Conversations as a Leader•3 minutes
- Online and Remote Conflict•12 minutes
- Conflict and Group Performance•2 minutes
- Strategies for Managing and Encouraging Conflict•7 minutes
- Encouraging Healthy Conflict as a Leader•7 minutes
- Conclusion•2 minutes
1 assignment•Total 15 minutes
- Activity 7b: Navigating Difficult Conversations•15 minutes
What's included
13 readings1 assignment
13 readings•Total 69 minutes
- Introduction•2 minutes
- Stress•15 minutes
- Stress vs. Burnout•2 minutes
- Burnout•10 minutes
- Managing Our Own Stress•12 minutes
- Managing Our Team’s Stress•3 minutes
- Organizational Solutions•2 minutes
- Creating a Positive Work Culture•2 minutes
- Empower Your Team•5 minutes
- The Demand, Control, and Support Model•2 minutes
- The Effort-Reward Imbalance Model•2 minutes
- Strategies for Creating a Healthy Workplace Culture•10 minutes
- Conclusion•2 minutes
1 assignment•Total 15 minutes
- Activity 8b: Supervisor Impact on Burnout & Stress•15 minutes
What's included
1 reading
1 reading•Total 10 minutes
- Conclusion•10 minutes
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Reviewed on Dec 5, 2025
The course is meaningful and useful for me as a school administrator.
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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