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URL: https://www.coursera.org/learn/perspective-taking

⇱ Professional Skills: Perspective-Taking | Coursera

Professional Skills: Perspective-Taking

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Professional Skills: Perspective-Taking

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Actively listen to understand and appreciate diverse perspectives to foster empathy.

  • Utilize influence effectively to make compelling appeals and encourage desired outcomes.

  • Apply logic models and game theory principles to discover and evaluate various options in complex scenarios.

Details to know

Shareable certificate

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Recently updated!

March 2026

Assessments

3 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Professional Skills: Strategic Thinking Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Build empathy, reduce bias, and drive better outcomes by learning how to see through others’ eyes. This course teaches professionals how to take multiple perspectives to influence decisions and strengthen collaboration.

This course equips learners with the tools to understand others’ motivations, challenge their own assumptions, and navigate conversations with greater empathy and strategic intent. Whether you're negotiating, leading a team, or making collaborative decisions, perspective-taking helps you communicate with impact and build meaningful, productive relationships.

This module focuses on developing your ability to actively listen and understand diverse viewpoints. You will explore the underlying causes of different perspectives and learn disciplined listening techniques to foster empathy. By engaging with practical exercises and reflective activities, you will gain the skills to better interpret others' intentions and build stronger interpersonal connections.

What's included

1 assignment7 plugins

1 assignment•Total 10 minutes
  • Quiz: Listening for others' perspectives•10 minutes
7 plugins•Total 47 minutes
  • Listening for others' perspectives: Cause and resources•5 minutes
  • Listening for others' perspectives: Disciplined listening to form empathy•6 minutes
  • Practice the solution: Disciplined listening•10 minutes
  • Job aid: The ladder of inference•3 minutes
  • Reflect on the solution: Listening for others' perspectives•10 minutes
  • Taking others into consideration: Key takeaways•3 minutes
  • Apply the solution: Using disciplined listening to establish empathy•10 minutes

In this module, you will learn how to effectively use your influence to make compelling appeals and encourage desired outcomes. We will explore strategies for exerting influence in conversations, appealing to others' perspectives, and encouraging behavioral changes. Through practical application and reflection, you will develop the confidence to advocate for your ideas and build consensus.

What's included

1 assignment7 plugins

1 assignment•Total 10 minutes
  • Quiz: Using your influence to make appeals•10 minutes
7 plugins•Total 47 minutes
  • Using your influence to make appeals: Cause and resources•5 minutes
  • Using your influence to make appeals: Exerting influence in conversation•6 minutes
  • Practice the solution: Appealing to another’s perspective•10 minutes
  • Job aid: Asserting control over your calendar•3 minutes
  • Reflect on the solution: Using your influence to make appeals•10 minutes
  • Building a sense of understanding: Key takeaways•3 minutes
  • Apply the solution: Encouraging changes in behavior or decisions•10 minutes

This module will equip you with the analytical tools to discover and evaluate various options in complex scenarios using logic models and game theory. You will learn to model different situations, understand the implications of various choices, and develop strategies for overcoming disadvantages. This will enhance your problem-solving and decision-making capabilities by enabling you to think critically and strategically.

What's included

1 assignment7 plugins

1 assignment•Total 10 minutes
  • Quiz: Discovering options with logic models•10 minutes
7 plugins•Total 48 minutes
  • Discovering options with logic models: Cause and resources•5 minutes
  • Discovering options with logic models: Modeling game theory for options•7 minutes
  • Practice the solution: Evaluate a situation using game theory•10 minutes
  • Job aid: Tactics for overcoming disadvantages•3 minutes
  • Reflect on the solution: Discovering options with logic models•10 minutes
  • Thinking in someone else’s shoes: Key takeaways•3 minutes
  • Apply the solution: Discovering options with logic models•10 minutes

This concluding module ensures that all necessary steps are taken to finalize your learning experience and acknowledge your achievements. It also includes an end-of-course survey, confirming your course completion. This module

What's included

1 reading1 plugin

1 reading•Total 3 minutes
  • End of course survey•3 minutes
1 plugin•Total 3 minutes
  • End of course survey•3 minutes

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Instructor

Arizona State University
35 Courses•5,967 learners

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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