Problem-Solving
Ends soon! Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.
Problem-Solving
This course is part of multiple programs.
Instructor: CareerCatalyst
5,561 already enrolled
Included with
Details to know
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 4 modules in this course
Problem-solving is a universal skill. Its applications aren’t limited to your job or what you’re working on in class. Maybe you need the best arrangement to hang up some pictures, are setting up a new TV or just want to find somewhere for your team to go for lunch. These are all examples of problems: situations that can be addressed. The question you then ask is: “How can I go about solving these problems?”
With the expertise of Dr. Brent Scholar from the ASU College of Integrative Arts and Sciences, the Problem-solving course will put the tools, knowledge and strategies of problem-solving directly into your hands. You’ll learn the fundamentals and get acquainted with your problem-solving toolkit. Then, you’ll directly apply them in hands-on scenarios. Problem-solving is all about generating solutions. Problem-solving is a skill that anyone can learn and can be applied anywhere. Jump-start your problem-solving journey today!
What's included
1 reading2 plugins
1 reading•Total 5 minutes
- Welcome to Problem-solving!•5 minutes
2 plugins•Total 7 minutes
- Introduction to Problem-solving!•2 minutes
- Instructional story: A doctor's money troubles•5 minutes
What's included
4 readings1 peer review1 discussion prompt3 plugins
4 readings•Total 23 minutes
- Practice the solution: Identifying root causes•1 minute
- Infographic: Events and causal factors analysis•10 minutes
- Infographic: Ishikawa diagram•10 minutes
- Getting to the root of the problem: Key takeaways•2 minutes
1 peer review•Total 60 minutes
- Apply the solution: Finding the root cause•60 minutes
1 discussion prompt•Total 10 minutes
- Reflect on the solution: Identifying root causes•10 minutes
3 plugins•Total 33 minutes
- Identifying root causes: Causes and resources•6 minutes
- Identifying root causes: Performing a root cause analysis •12 minutes
- Practice the solution: Identifying root causes•15 minutes
What's included
3 readings1 peer review1 discussion prompt3 plugins
3 readings•Total 13 minutes
- Practice the solution: Gathering data for possible solutions •1 minute
- Infographic: Data collection methods•10 minutes
- Turning information into options: Key takeaways•2 minutes
1 peer review•Total 60 minutes
- Apply the solution: Gathering data through interviews•60 minutes
1 discussion prompt•Total 10 minutes
- Reflect on the solution: Collecting data for new solutions•10 minutes
3 plugins•Total 38 minutes
- Collecting data for new solutions: Causes and resources•8 minutes
- Collecting data for new solutions: Gathering data to form alternatives•15 minutes
- Practice the solution: Gathering data for possible solutions•15 minutes
What's included
1 reading1 plugin
1 reading•Total 1 minute
- Final Thoughts•1 minute
1 plugin•Total 2 minutes
- Final Thoughts•2 minutes
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
Explore more from Personal Development
- Status: Free TrialA
Arizona State University
Course
- Status: PreviewL
Logical Operations
Course
- Status: Free TrialT
The University of Sydney
Course
Course
Why people choose Coursera for their career
Learner reviews
- 5 stars
90%
- 4 stars
8.57%
- 3 stars
0%
- 2 stars
0%
- 1 star
1.42%
Showing 3 of 69
Reviewed on Nov 27, 2025
memberikan pengalaman belajar yang berbeda dan menarik
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.