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URL: https://www.coursera.org/learn/ps-negotiation

⇱ Professional Skills: Negotiation | Coursera


Professional Skills: Negotiation

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Professional Skills: Negotiation

This course is part of multiple programs.

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Identify and leverage your existing negotiation skill sets.

  • Prepare effectively for negotiations by planning for various outcomes.

  • Process information and options through active listening and purposeful questioning.

  • Make successful and empathetic offers during negotiations.

Details to know

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Recently updated!

March 2026

Assessments

4 assignments

Taught in English

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  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 5 modules in this course

Transform conversations into opportunities. Learn how to negotiate effectively with strategies that help you create win-win outcomes and foster lasting agreements.

Strong negotiation skills are vital for closing deals, managing projects and resolving workplace tension. Negotiation, developed by ASU’s Sandra Day O’Connor College of Law, provides a step-by-step guide to preparing for, engaging in and succeeding at negotiations of all types. Through self-paced, interactive learning, you’ll uncover how your brain influences decision-making, identify and refine your unique negotiation strengths, and apply practical tools for planning, offering, and reaching mutually beneficial solutions. This course emphasizes collaborative negotiation, helping you move beyond competition toward shared success.

This module will guide you through the process of recognizing and understanding your inherent negotiation strengths and weaknesses. You will explore various aspects of negotiation, from identifying the causes and resources that influence a negotiation to understanding how to flex your skills in different scenarios. By reflecting on your current abilities and learning from practical applications, you will gain a solid foundation for enhancing your negotiation prowess.

What's included

1 assignment7 plugins

1 assignmentβ€’Total 10 minutes
  • Quiz: Identifying negotiation skill setsβ€’10 minutes
7 pluginsβ€’Total 50 minutes
  • Identifying negotiation skill sets: Causes and resourcesβ€’5 minutes
  • Identifying negotiation skill sets: Flexing negotiation skillsβ€’4 minutes
  • Practice the solution: Flexing negotiation skillsβ€’15 minutes
  • Job aid: Flexing negotiation skillsβ€’3 minutes
  • Reflect on the solution: Identifying negotiation skill setsβ€’10 minutes
  • Don’t overlook your existing skills: Key takeawaysβ€’3 minutes
  • Apply the solution: Identifying negotiation skill setsβ€’10 minutes

Effective negotiation begins with thorough preparation. In this module, you will learn how to strategically plan for various negotiation outcomes, moving beyond simple research to anticipate different scenarios and develop robust strategies. You will discover the importance of advanced preparation and how it can significantly influence the success of your negotiations, ensuring you are ready for any turn the discussion might take.

What's included

1 assignment7 plugins

1 assignmentβ€’Total 10 minutes
  • Quiz: Preparing for negotiationβ€’10 minutes
7 pluginsβ€’Total 45 minutes
  • Preparing for negotiation: Causes and resourcesβ€’5 minutes
  • Preparing for negotiation: Planning for various outcomesβ€’4 minutes
  • Practice the solution: Planning for various outcomesβ€’10 minutes
  • Job aid: Planning for various outcomesβ€’3 minutes
  • Reflect on the solution: Preparing for negotiationβ€’10 minutes
  • Advanced preparation takes more than research: Key takeawaysβ€’3 minutes
  • Apply the solution: Preparing for negotiationβ€’10 minutes

In this module, you will master the art of processing information and options during a negotiation. You will learn to actively listen and ask purposeful questions, which are crucial for gathering essential information and understanding the other party's perspective. This module emphasizes how effective information processing can lead to better decision-making and more favorable negotiation outcomes.

What's included

1 assignment7 plugins

1 assignmentβ€’Total 10 minutes
  • Quiz: Processing information and optionsβ€’10 minutes
7 pluginsβ€’Total 45 minutes
  • Processing information and options: Causes and resourcesβ€’5 minutes
  • Processing information and options: Learning by asking and listeningβ€’4 minutes
  • Practice the solution: Learning by asking and listeningβ€’10 minutes
  • Job aid: Learning by asking and listeningβ€’3 minutes
  • Reflect on the solution: Processing information and optionsβ€’10 minutes
  • Listen actively and ask purposeful questions: Key takeawaysβ€’3 minutes
  • Apply the solution: Processing information and optionsβ€’10 minutes

This module focuses on the strategic art of making offers in a negotiation. You will learn how to craft successful offers that are not only beneficial to you but also consider the other party's needs, fostering a collaborative environment. The module emphasizes the role of empathy in making offers and provides practical guidance on how to present your proposals effectively to achieve desired results.

What's included

1 assignment7 plugins

1 assignmentβ€’Total 10 minutes
  • Quiz: Making offersβ€’10 minutes
7 pluginsβ€’Total 45 minutes
  • Making offers: Causes and resourcesβ€’5 minutes
  • Making offers: Making successful offersβ€’4 minutes
  • Practice the solution: Making successful offersβ€’10 minutes
  • Job aid: Making successful offersβ€’3 minutes
  • Reflect on the Solution: Making offersβ€’10 minutes
  • Practice empathy when making offers: Key takeawaysβ€’3 minutes
  • Apply the solution: Making offersβ€’10 minutes

This concluding module includes an end-of-course survey to gather your feedback and officially marks the completion of the course. This final section ensures you have a comprehensive understanding of the material and are ready to apply your newly acquired negotiation skills.

What's included

1 reading1 plugin

1 readingβ€’Total 3 minutes
  • End of course surveyβ€’3 minutes
1 pluginβ€’Total 3 minutes
  • End of course surveyβ€’3 minutes

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Instructor

Arizona State University
35 Coursesβ€’5,967 learners

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