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⇱ Solve Root Causes | Coursera

Solve Root Causes

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Lasting problem solving comes from addressing root causes, not just treating visible symptoms.

  • Root-cause workshops use collective insight to build shared understanding and solution ownership.

  • Visual documentation and owned action items turn analysis into accountable, measurable improvements.

  • Sprint-level monitoring creates feedback loops that strengthen delivery and prevent recurring issues.

Details to know

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Recently updated!

March 2026

Assessments

5 assignments¹

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the Asana Advanced: Portfolio, Dashboards & Planning at Scale Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 2 modules in this course

Missed deadlines killing your team's momentum? This Short Course was created to help project management professionals accomplish systematic problem-solving that transforms recurring issues into lasting solutions.

By completing this course, you'll be able to facilitate root-cause workshops that uncover the real reasons behind missed deadlines, document findings using fishbone diagrams in Asana, and build executable action plans that actually prevent issues from repeating. By the end of this course, you will be able to: Facilitate a root-cause workshop for repeated missed deadlines Capture fishbone diagram in Asana Build an action plan with tasks, owners, and milestones Track effectiveness over the next sprint This course is unique because it combines proven root-cause analysis techniques with practical Asana implementation, moving teams beyond symptom-fixing to address underlying delivery challenges. To be successful in this project, you should have a background in basic project management principles and Asana navigation.

Learners will develop skills to facilitate systematic root-cause analysis workshops that identify underlying causes of recurring project deadline issues.

What's included

3 videos1 reading2 assignments

3 videos•Total 13 minutes
  • Why Root-Cause Analysis Transforms Project Teams•3 minutes
  • Essential Elements of Effective Workshop Facilitation•6 minutes
  • Setting Up Fishbone Diagram Templates in Asana•4 minutes
1 reading•Total 10 minutes
  • Foundation Principles of Workshop-Based Root-Cause Analysis•10 minutes
2 assignments•Total 26 minutes
  • Facilitate Your First Root-Cause Workshop•18 minutes
  • Root-Cause Workshop Facilitation Assessment•8 minutes

Learners will master creating executable action plans with clear ownership and milestone tracking to ensure root-cause analysis insights drive measurable project improvements.

What's included

2 videos2 readings3 assignments

2 videos•Total 16 minutes
  • Creating Action Plans with Task Dependencies in Asana•7 minutes
  • Measuring Action Plan Effectiveness Across Sprint Cycles•9 minutes
2 readings•Total 18 minutes
  • Essential Components of Executable Action Plans•12 minutes
  • Podcast: The Psychology of Action Plan Implementation•6 minutes
3 assignments•Total 43 minutes
  • Course Assessment: Root-Cause Analysis and Action Planning Mastery•15 minutes
  • Build Your Complete Action Plan Implementation System•20 minutes
  • Action Plan Development Assessment•8 minutes

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.