Team Building and Leadership in Program Management
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Team Building and Leadership in Program Management
This course is part of Microsoft Program Management Professional Certificate
Instructor: Microsoft
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What you'll learn
Gain insight into the stages of team development.
Discuss the significance of effective team building and leadership in meeting project objectives.
Explore various leadership styles applicable to the managing of projects.
Skills you'll gain
- Communication Strategies
- Leadership
- Project Management
- Team Leadership
- Virtual Teams
- Team Building
- Drive Engagement
- Simulation and Simulation Software
- Conflict Management
- Intercultural Competence
- Program Management
- Project Management Institute (PMI) Methodology
- Leadership and Management
- Teamwork
- Team Performance Management
- Communication
- Team Management
- Leadership Development
Details to know
See how employees at top companies are mastering in-demand skills
Build your Business Strategy expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Microsoft
There are 4 modules in this course
In this course, you’ll discover the essentials of program management success through effective team development and leadership. You will explore team building, leadership, team dynamics, conflict management, and virtual team engagement. The course highlights identifying team stages, examining leadership styles, such as servant leadership, and focuses on developing leadership skills suited for project environments. Hands-on projects, including a project simulation, provide practical experience in applying theoretical concepts, enhancing your ability to lead teams and manage project challenges effectively. Whether you are a beginner or an experienced professional, this course offers indispensable knowledge to help you contribute to successful program outcomes.
After completing this course, you’ll be able to: • Identify the stages of team development. • Discuss the importance of effective team building and leadership to ensure project objectives are met. • Discuss different leadership styles relevant to Project Management. This is a great way to prepare for some useful certifications, such as PgMP - Program Management Professional from PMI, and MSP Practitioner - Managing Successful Programs from AXELOS. Note: This course is also part of the Microsoft Project Management Professional Certificate. If you've already completed this course as part of that program, your progress will be saved and will count towards your completion in this program.
This module provides a comprehensive introduction to key principles of team building and leadership, setting the foundation for the rest of the course. You will explore the dynamics of effective teamwork, leadership development, and best practices drawn from real-world applications. Through a blend of theoretical concepts and hands-on activities, you’ll develop essential skills for building cohesive teams and guiding them toward shared objectives.
What's included
9 videos11 readings5 assignments1 discussion prompt
9 videos•Total 43 minutes
- Introduction to the course: Team Building and Leadership•3 minutes
- Introduction to Leading Teams•3 minutes
- Organisational Structures•4 minutes
- Critical Thinking•7 minutes
- Emotional Intelligence•4 minutes
- Project Knowledge•5 minutes
- Stakeholder engagement•6 minutes
- Stakeholder Mapping•5 minutes
- Module Summary: Introduction to Team Building and Leadership•6 minutes
11 readings•Total 105 minutes
- Course syllabus•10 minutes
- How to be successful in this course•10 minutes
- Team Building and Leadership•10 minutes
- Acquiring Resources•10 minutes
- Building a Team•10 minutes
- Collaborative Environments•10 minutes
- Decision making•10 minutes
- Managing project knowledge•10 minutes
- Requirements gathering•10 minutes
- Strategies for empowering team members and stakeholders•10 minutes
- Additional resources: Introduction to team building and leadership•5 minutes
5 assignments•Total 80 minutes
- Activity: Organization•10 minutes
- Knowledge Check: Leading Teams•15 minutes
- Activity: Stakeholder Mapping•10 minutes
- Knowledge check: Empowering Team Members and Stakeholders•15 minutes
- Module quiz: Introduction to Team Building and Leadership•30 minutes
1 discussion prompt•Total 10 minutes
- What do you hope to learn?•10 minutes
Learners will explore the importance of team dynamics in project environments. This module focuses on key components such as Conflict Management.supporting virtual teams and project leadership. Learners will gain insights into the diverse responsbilities of a project manager. The hands-on activities and quizzes are designed to reinforce the theoretical knowledge acquired during the lessons, ensuring learners are well-equipped to develop and engage project teams
What's included
9 videos7 readings7 assignments
9 videos•Total 52 minutes
- Introduction to Conflict Management•5 minutes
- Culture and communication•5 minutes
- Virtual Teams•5 minutes
- Collaborative Team Development•5 minutes
- High Performing Teams•5 minutes
- Getting the team on the same page•5 minutes
- Clarifying project goals and objectives•7 minutes
- SMART working•5 minutes
- Module summary: Team Dynamics and Development•9 minutes
7 readings•Total 70 minutes
- Conflict Resolution•10 minutes
- Collaboration•10 minutes
- Defining Roles and Responsibilities•10 minutes
- Team Development Models•10 minutes
- Techniques for Building Shared Understanding•10 minutes
- SMART Criteria•10 minutes
- Additional resources: Team Dynamics and Development•10 minutes
7 assignments•Total 115 minutes
- Activity: Conflict resolution strategies•20 minutes
- Knowledge check: Conflict Management•15 minutes
- Activity: Virtual challenges•10 minutes
- Knowledge check: Virtual Teams•15 minutes
- Activity: SMART development•10 minutes
- Knowledge check: Building a Shared Understanding•15 minutes
- Module quiz: Team Dynamics and Development•30 minutes
In this module, we will explore the critical role of project leadership in achieving project success. Project leadership goes beyond traditional management techniques, focusing on inspiring and guiding team members towards common goals. We will delve into various leadership styles essential for effective project leadership. By mastering project leadership concepts, you will be better equipped to lead your team to success
What's included
11 videos7 readings7 assignments
11 videos•Total 66 minutes
- Project Leadership•7 minutes
- Adapting your leadership approach•5 minutes
- Influencing without Authority•4 minutes
- Servant Leadership•5 minutes
- Servant Leadership in Action•5 minutes
- Enhance Team Performance•5 minutes
- Introduction to Developing future Leaders•6 minutes
- Integration of a leadership pipeline•8 minutes
- Personalities•5 minutes
- Developing people•7 minutes
- Module summary: Project Leadership•10 minutes
7 readings•Total 70 minutes
- Approaches to Leadership•10 minutes
- Politics, Power, and Getting Things Done•10 minutes
- Side by Side Comparison of Leadership Styles•10 minutes
- Benefits of Servant Leadership in Project Management•10 minutes
- Characteristics of Effective Leadership Development•10 minutes
- Leadership Personalities and Characteristics•10 minutes
- Additional resources: Project Leadership•10 minutes
7 assignments•Total 105 minutes
- Activity: Management and Leadership•10 minutes
- Knowledge check: Leadership Styles•15 minutes
- Activity: Leadership choices•10 minutes
- Knowledge check: Servant Leadership•15 minutes
- Activity: Developing Leadership•10 minutes
- Knowledge check: Developing future leaders•15 minutes
- Module quiz: Project Leadership•30 minutes
In this module, you will be assessed on the key skills covered in the course.
What's included
2 videos3 readings2 assignments1 discussion prompt1 plugin
2 videos•Total 6 minutes
- Course recap: Team Building and Leadership•4 minutes
- Congratulations•2 minutes
3 readings•Total 30 minutes
- About the final project and assessment•10 minutes
- Activity: Project building•10 minutes
- Next Steps•10 minutes
2 assignments•Total 120 minutes
- Self Review: Project building•30 minutes
- Course quiz: Team building and leadership•90 minutes
1 discussion prompt•Total 10 minutes
- Reflect on Learning•10 minutes
1 plugin•Total 15 minutes
- Exemplar: Project building•15 minutes
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Reviewed on Dec 11, 2025
This was a challenging but very informative course!
Frequently asked questions
This program is for you:
· If you want to switch to a career in the field of Program Management.
· If you are interested in the field of program management and just starting out. Earning a Microsoft Program Management certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.
You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.
Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job-ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.
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