The New Digital Workplace
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The New Digital Workplace
This course is part of Goodwill® Digital Navigator Certificate Specialization
Instructor: Goodwill Academy
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What you'll learn
Understand the technology-driven career landscape and its connection to personal and workplace success.
How to navigate with ethics and the importance of equity in digital navigation.
Details to know
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- Earn a shareable career certificate
There are 3 modules in this course
This course, co-developed by Goodwill Industries International and World Education, is for anyone who wants to understand what it means to work in the 21st Century Workplace and support individuals who want to navigate our complex digital landscape and help others to safely engage in online activities and flourish in a technology-driven landscape.
The second course in the Digital Navigator Specialization Certificate will equip you with the skills and knowledge to assess navigation service needs, define your role in the service plan, and guide individuals through the digital divide.
In this module, you will explore the impact of technology on the workplace and identify essential skills for the 21st-century workplace. Understand the technology-driven career landscape and its connection to personal and workplace success
What's included
14 videos4 assignments1 discussion prompt
14 videos•Total 58 minutes
- Lesson 1: The Impact of Technology in the Workplace•3 minutes
- The Digital Workplace•5 minutes
- The Need for Digital Skills•6 minutes
- Impact of Automation and Technology•4 minutes
- The Rise of Digital Platforms•6 minutes
- Lesson 2: Essential Skills for the Digital Workplace•2 minutes
- Exploring Emerging Roles•5 minutes
- The Changing Skills Landscape•3 minutes
- Essential Skills for the Digital Workplace•5 minutes
- Determining Skills Strengths and Gaps•5 minutes
- Lesson 3: The Technology–Driven Career Landscape•3 minutes
- Identifying Trends in Healthcare•4 minutes
- Identifying Trends in Technology•3 minutes
- The Power of Lifelong Learning•3 minutes
4 assignments•Total 90 minutes
- Research Workplace Trends•60 minutes
- Apply Human Skills to These Situations•10 minutes
- Reflect on Technology and the Workplace•15 minutes
- How Does Technology Shape Your Life?•5 minutes
1 discussion prompt•Total 10 minutes
- Artificial Intelligence: (AI)-Proofing Our Skill Sets•10 minutes
In this module, you will explore the impact of technology on the workplace and identify essential skills for the 21st-century workplace. Understand the technology-driven career landscape and its connection to personal and workplace success.
What's included
13 videos5 assignments
13 videos•Total 54 minutes
- Lesson 1: Define Career and Digital Navigation•4 minutes
- Goodwill Opportunity Accelerator® Framework•6 minutes
- Using the OA Framework with Clients•4 minutes
- Can You Spot a Digital Navigator?•5 minutes
- Digital Skills Spectrum: Navigating Proficiency Levels•4 minutes
- Digital Skills Spectrum Case Studies•4 minutes
- Lesson 2: Individual and Community Navigation Intervention•3 minutes
- Identifying the Need for Intervention•5 minutes
- Types of Interventions•4 minutes
- Digital Navigation Case Study: Successful Interventions•5 minutes
- Lesson 3: Digital Navigator Service Plan•3 minutes
- Exploring Dual Roles•3 minutes
- Service Plan Development•3 minutes
5 assignments•Total 70 minutes
- Reflect on Your Digital Skills Proficiency•15 minutes
- Suggest Strategies for These Situations•15 minutes
- Spot the Need for Intervention•5 minutes
- Write Your Mission Statement•30 minutes
- Creating Mock Service Plan•5 minutes
What's included
15 videos3 assignments
15 videos•Total 69 minutes
- Lesson 1: Building the Relationship•3 minutes
- What Is Ethics in Digital Navigation?•5 minutes
- Best Practices for Relationship-Building•7 minutes
- ICF Core Competencies•9 minutes
- Defining Cultural Competencies•4 minutes
- Lesson 2: Setting Expectations•3 minutes
- Establishing Rapport•5 minutes
- Building Credibility•4 minutes
- Relationship-Building in Practice•5 minutes
- Cultivating Trust, Maintaining Confidentiality, and Identifying Resources•4 minutes
- Lesson 3: Importance of Equity•2 minutes
- Understanding Digital Equity and Diverse Clients•5 minutes
- Developing Tailored Digital Navigation for Diverse Communities•6 minutes
- Equity and Inclusion Best Practices•6 minutes
- Wrap Up•2 minutes
3 assignments•Total 25 minutes
- Navigate Relationship-Building•10 minutes
- Reflect on Relationship-Building and Trust•10 minutes
- Help Job Seekers in This Community•5 minutes
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