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⇱ AI Applications in People Management | Coursera


AI Applications in People Management

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AI Applications in People Management

This course is part of AI For Business Specialization

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Gain insight into a topic and learn the fundamentals.
4.7

328 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
92%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.7

328 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
92%
Most learners liked this course

Build your subject-matter expertise

This course is part of the AI For Business Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

In this course, you will learn about Artificial Intelligence and Machine Learning as it applies to HR Management. You will explore concepts related to the role of data in machine learning, AI application, limitations of using data in HR decisions, and how bias can be mitigated using blockchain technology. Machine learning powers are becoming faster and more streamlined, and you will gain firsthand knowledge of how to use current and emerging technology to manage the entire employee lifecycle. Through study and analysis, you will learn how to sift through tremendous volumes of data to identify patterns and make predictions that will be in the best interest of your business. By the end of this course, you'll be able to identify how you can incorporate AI to streamline all HR functions and how to work with data to take advantage of the power of machine learning.

In this module, you will learn about the challenges that the HR field has faced prior to the implementation of artificial intelligence as well as the role data and machine learning play in optimizing decision making. You will also learn about the role that training data plays in machine learning, how rule-based systems are used to mimic human intelligence and how they manipulate that data based on those rules. By the end of this module, you will be able to understand the concepts behind artificial intelligence, rule-based systems, and how data science has changed HR Management.

What's included

10 videos1 reading2 assignments

10 videosβ€’Total 87 minutes
  • Course Introductionβ€’15 minutes
  • Uniqueness of HR Challengesβ€’21 minutes
  • HR Without AIβ€’17 minutes
  • Decision Makingβ€’6 minutes
  • Rule-based Systemsβ€’5 minutes
  • How Machine Learning Worksβ€’6 minutes
  • The Role of Training Data in Machine Learningβ€’6 minutes
  • Feature Engineering - Beyond Structured Dataβ€’5 minutes
  • Evaluating Machine Learning Performanceβ€’4 minutes
  • End to End Exampleβ€’4 minutes
1 readingβ€’Total 30 minutes
  • Module 1 Slidesβ€’30 minutes
2 assignmentsβ€’Total 60 minutes
  • Module 1 Quizβ€’30 minutes
  • Practice Quiz #1β€’30 minutes

In this module, you will learn how AI is applied in HR, and how machine learning can change how people are managed within all HR functions. You will learn how artificial intelligence algorithms can be used in various scenarios and how data can be used to make predictions. By the end of this module, you will be able to distinguish how best to use AI algorithms to manage engagement, attrition, and internal career paths.

What's included

8 videos1 reading2 assignments

8 videosβ€’Total 55 minutes
  • AI Application in HRβ€’3 minutes
  • AI and Engagementβ€’9 minutes
  • Topic Modelingβ€’9 minutes
  • AI and Attrition β€’3 minutes
  • Building ML Attrition Modelsβ€’9 minutes
  • The Value of Attrition Modelsβ€’4 minutes
  • AI and Careersβ€’10 minutes
  • Analyzing Skillsβ€’8 minutes
1 readingβ€’Total 30 minutes
  • Module 2 Slidesβ€’30 minutes
2 assignmentsβ€’Total 60 minutes
  • Module 2 Quizβ€’30 minutes
  • Practice Quiz #2β€’30 minutes

In this module, you will examine the challenges that you may face when implementing AI as a tool. You will identify the changing trends in hiring and how that factors into finding the right applicants and how to best apply AI in hiring decisions. By the end of this module, you will be able to determine how to balance machine-driven decisions and input from supervisors to select the best candidates.

What's included

6 videos1 reading2 assignments1 peer review

6 videosβ€’Total 54 minutes
  • Hiring as an Exampleβ€’22 minutes
  • Broader Issues of Privacy and Ethicsβ€’14 minutes
  • Data Limitations β€’5 minutes
  • Why Aren't Our Systems More Accurate?β€’5 minutes
  • Measurement Problemsβ€’3 minutes
  • So Why Use Analytics?β€’6 minutes
1 readingβ€’Total 30 minutes
  • Module 3 Slidesβ€’30 minutes
2 assignmentsβ€’Total 60 minutes
  • Module 3 Quizβ€’30 minutes
  • Practice Quiz #3β€’30 minutes
1 peer reviewβ€’Total 60 minutes
  • Module 3β€’60 minutes

In this module, you will learn about biases that exist within algorithms and how to manage and avoid data adequacy bias. You will also learn how to understand and interpret results, use blockchain to keep data private and secure and understand the transformative nature of blockchain technology. By the end of this module, you will be able to explain how data science and AI have markedly changed the way we approach HR and incorporate emerging technological solutions to structure people management.

What's included

14 videos1 reading2 assignments

14 videosβ€’Total 69 minutes
  • Where Does Bias Come From?β€’5 minutes
  • Bias is Difficult to Manageβ€’3 minutes
  • Bias is Complicated to Fix β€’3 minutes
  • Some Approaches to Fixing Biasβ€’4 minutes
  • What is Explainable AI?β€’2 minutes
  • Examples of When Interpretability is Importantβ€’4 minutes
  • Tradeoffs Between Interpretability and Performanceβ€’3 minutes
  • Some Approaches to XAIβ€’3 minutes
  • Blockchain in HR β€’5 minutes
  • Why is the Blockchain so Transformativeβ€’6 minutes
  • How Does the Blockchain Workβ€’5 minutes
  • What Are Some Emerging HR Applicationsβ€’4 minutes
  • Effects of AIβ€’18 minutes
  • Course Conclusionβ€’5 minutes
1 readingβ€’Total 30 minutes
  • Module 4 Slidesβ€’30 minutes
2 assignmentsβ€’Total 60 minutes
  • Module 4 Quizβ€’30 minutes
  • Practice Quiz #4β€’30 minutes

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Instructors

Instructor ratings
4.8 (93 ratings)
University of Pennsylvania
3 Coursesβ€’97,375 learners

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Showing 3 of 328

YA
Β·

Reviewed on Aug 29, 2025

Excellent content to get one familiar with AI concepts in HR and the challenges one needs to overcome.

BF
Β·

Reviewed on Nov 14, 2021

Excellent module. Very interesting ideas and complete explanations on the intricacies of developing AI and ML initiatives for your HR needs.

ET
Β·

Reviewed on Jul 17, 2024

Really comprehensive course for AI applied to any business pillars! Excellent content in all senses!!

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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ΒΉ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.