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⇱ DevOps Culture and Mindset | Coursera


DevOps Culture and Mindset Specialization

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DevOps Culture and Mindset Specialization

Build DevOps Habits for Better Delivery.

Learn DevOps culture and delivery practices to ship software faster with fewer incidents.

Included with

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Define DevOps culture and collaboration using CAMS/CALMS, the Three Ways, and culture patterns

  • Improve delivery flow with Lean thinking, value stream mapping, and continuous improvement tools (A3, Improvement Kata)

  • Organize DevOps work using shared backlogs, visibility, and WIP management to reduce delays and unplanned work

  • Speed time to market with CI/CD, small-batch releases, and reliability practices (monitoring, observability, blameless incident reviews)

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Taught in English
Recently updated!

June 2026

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from University of California, Davis

Specialization - 4 course series

DevOps culture and mindset help teams deliver software faster and more safely. In this specialization, you’ll see how DevOps combines culture, Lean principles, and delivery practices to improve flow and collaboration.

You’ll begin with CAMS/CALMS, the Three Ways, Lean waste, Westrum culture, and value stream mapping. You’ll practice continuous improvement with Improvement Kata and A3 problem solving, and read key metrics: deployment frequency, change failure rate, MTTR, and eNPS.

Then you’ll apply DevOps to real work: loosely coupled architectures, fast feedback loops, and managing work in progress—including unplanned work. You’ll align development and operations with shared backlogs (“work is work”) and strengthen reliability with monitoring, observability, and blameless incident reviews. To improve time to market, you’ll plan small, frequent releases using CI/CD, automation, and feature flags, and track progress with lead time and change failure percentage.

By the end of this specialization, you’ll be able to:

  • Explain DevOps values and culture using CAMS/CALMS, the Three Ways, and Westrum

  • Improve flow with value stream mapping, Lean waste, and continuous improvement tools

  • Manage work in progress, unplanned work, and visibility to reduce delays

  • Use monitoring, observability, and blameless reviews to learn from incidents

  • Support safer releases with CI/CD and small-batch delivery

Applied Learning Project

Throughout the specialization, you’ll apply concepts through in-video checks, end-of-module quizzes, and case-study questions. You’ll learn to diagnose culture and leadership patterns (CAMS/CALMS, Westrum), connect Lean tools (Seven Wastes, Improvement Kata, A3) to a real workplace problem, and organize work on a Kanban-style board (whiteboard, Trello, or Jira) with WIP limits. You’ll also explore how monitoring and incident reviews create learning-focused feedback loops. In an AI-graded assignment, you’ll draft an email or memo to an executive sponsor asking for a meeting about adopting a DevOps culture. In the capstone assignment, you’ll record a short (up to 7 minutes) pitch that explains the benefits and the DevOps principles you’d put in place—feedback loops, value stream mapping, small-batch delivery, and CI/testing basics.

What you'll learn

  • Define DevOps core values and connect culture, Lean, and collaboration in software delivery.

  • Apply the Three Ways, A3 problem solving, and Improvement Kata to improve workflow and quality.

  • Evaluate culture, metrics, and case studies to support DevOps change in your organization.

Skills you'll gain

Category: Lean Methodologies
Category: DevOps
Category: Process Improvement
Category: Systems Thinking
Category: Organizational Development
Category: Application Deployment
Category: Service Improvement
Category: Problem Management
Category: Organizational Structure
Category: Risk Management
Category: Continuous Delivery
Category: Workflow Management
Category: Continuous Deployment
Category: Organizational Leadership
Category: Operational Efficiency
Category: Culture Transformation
Category: Quality Improvement
Category: Process Mapping
Category: Continuous Improvement Process
Category: Performance Metric

What you'll learn

  • Explain how a DevOps mindset supports loosely coupled systems, collaboration, and software delivery.

  • Apply iteration and feedback loops to improve team workflows and guide DevOps change.

  • Assess unplanned work, work in process, and visibility issues that affect delivery flow.

Skills you'll gain

Category: DevOps
Category: Risk Management Framework
Category: Continuous Improvement Process
Category: Systems Thinking
Category: Dependency Analysis
Category: Continuous Delivery
Category: Operational Efficiency
Category: Kanban Principles
Category: Organizational Development
Category: Culture Transformation
Category: Software Development
Category: Change Control
Category: Software Architecture
Category: Information Technology Operations

What you'll learn

  • Organize development and operations work in shared systems that improve visibility, prioritization, and flow.

  • Use proactive monitoring, observability, and blameless incident reviews to strengthen software operations.

  • Compare organizational models that support DevOps communication, accountability, and continuous improvement.

Skills you'll gain

Category: DevOps
Category: System Monitoring
Category: Organizational Structure
Category: Organizational Change
Category: Continuous Improvement Process
Category: Incident Management
Category: Accountability
Category: Operational Efficiency
Category: Quality Improvement
Category: Risk Management
Category: Culture Transformation
Category: Organizational Development
Category: Problem Management
Category: Continuous Monitoring
Category: Workflow Management
Category: Business Metrics
Category: Process Improvement
Category: Backlogs
Category: Cloud Management
Category: Performance Measurement

What you'll learn

  • Accelerate delivery with faster feedback loops, built-in quality, and smaller batch sizes.

  • Apply continuous integration, continuous delivery, and automated testing to improve release flow.

  • Use value stream mapping and key metrics to remove bottlenecks and shorten time to market.

Skills you'll gain

Category: DevOps
Category: Continuous Delivery
Category: Software Configuration Management
Category: Systems Thinking
Category: Quality Improvement
Category: Process Optimization
Category: Continuous Integration
Category: Process Mapping
Category: Continuous Deployment
Category: Release Management
Category: Performance Metric
Category: Process Improvement
Category: Operational Efficiency
Category: Software Development
Category: Continuous Improvement Process
Category: Risk Management
Category: Configuration Management
Category: Lean Methodologies
Category: CI/CD
Category: Process Analysis

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Instructor

University of California, Davis
5 Courses50,099 learners

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Frequently asked questions

You’ll learn the core values behind DevOps and how to apply them through Lean improvement and fast feedback loops. You’ll also practice practical workflows for organizing work, improving operations, and releasing software in smaller, safer batches.

Yes. The specialization starts with DevOps foundations and builds toward applied practices such as work organization, monitoring, incident reviews, and CI/CD. Familiarity with software development or IT operations helps, but you don’t need prior DevOps experience.

You’ll work with value stream mapping, shared backlogs (“work is work”), WIP management, monitoring and observability, and blameless incident reviews. You’ll also interpret metrics such as deployment frequency, change failure rate, MTTR, eNPS, lead time, and change fail percentage.

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

Financial aid available,