Confluence AI pricing 2026: A complete guide to its plans and value

Table of Contents

• What is Confluence AI (Atlassian Intelligence)?
• Breaking down Confluence AI pricing and plans
  • Confluence AI pricing on the Free plan: Core features without AI
  • Confluence AI pricing on the Standard plan: Introductory AI access
  • Confluence AI pricing on the Premium plan: Robust AI for scaling teams
  • Confluence AI pricing on the Enterprise plan: AI for big companies
• Considerations for the pricing model
  • The integrated per-user model
  • Optimized for the Atlassian ecosystem
  • A streamlined, consistent experience
• A more flexible way to complement your knowledge AI
  • Bring all your knowledge together, including Confluence
  • Greater control over AI behavior
  • Getting started with predictable options
• How to make the right choice for your team
• Look at the value of the full ecosystem

Atlassian Intelligence, the AI built into Confluence, is a pretty handy feature for teams trying to get more done. It promises to summarize massive documents, draft project plans from a simple prompt, and dig up answers buried deep in your team’s workspace. Sounds amazing, right?

When looking at the investment, it is helpful to understand how the pricing is structured to make the best choice for your organization.

That’s because Atlassian Intelligence is elegantly integrated into the platform. Its cost is bundled into the per-user subscription plans, meaning AI is part of the core experience you get with Confluence. This guide will walk you through the Confluence AI pricing structure, show you what you get with each tier, and help you decide which plan is the right move for your team.

What is Confluence AI (Atlassian Intelligence)?

Before we get into the numbers, let's quickly go over what we're talking about. "Confluence AI" is part of Atlassian's bigger AI picture, which you'll see called "Atlassian Intelligence" and "Rovo." Think of it as an AI assistant that lives right inside your Atlassian tools.

Inside Confluence, it’s there to:

• Summarize long pages and comment threads so you can get up to speed fast.

• Draft new content like project plans, meeting notes, or blog posts from a quick prompt.

• Rewrite existing text to tweak its tone, make it shorter, or fix grammar mistakes.

• Answer questions by searching for information within your Confluence spaces.

Breaking down Confluence AI pricing and plans

Okay, here’s the most important thing to understand: Confluence's AI features are conveniently built into the overall Confluence plan you choose. This integrated approach ensures that when you upgrade your plan, your entire team gains access to these powerful tools simultaneously. This creates a unified experience where everyone has the same advanced capabilities at their fingertips.

Let's look at how AI access changes from plan to plan.

Confluence AI pricing on the Free plan: Core features without AI

The Free plan is a great starting point for small teams of up to 10 users. It gives you all the core features for creating and organizing knowledge. While this plan focuses on the foundational Confluence experience, teams looking to leverage AI can easily transition to a paid tier to unlock Atlassian Intelligence.

Confluence AI pricing on the Standard plan: Introductory AI access

The Standard plan, starting at $5.16 per user, per month (billed annually), is where Atlassian Intelligence and Rovo are introduced. This plan is designed to let teams begin their AI journey with 25 AI credits per user, per month.

For teams beginning to explore how AI can assist in drafting content or summarizing pages, this plan offers a helpful starting point. It allows users to get a feel for the workflow benefits. As usage grows, many teams naturally look toward the next tier to expand their AI interactions.

Confluence AI pricing on the Premium plan: Robust AI for scaling teams

If you're serious about using AI in your day-to-day work, the Premium plan is a popular choice. Starting at $9.73 per user, per month (billed annually), this tier bumps your AI usage up to 70 credits per user, per month. It also unlocks other valuable features like unlimited whiteboards and more automation runs.

This is the plan where the AI features become highly available for daily use. The cost reflects a significant increase in capability and infrastructure, ensuring that a 50-person team has the resources needed to collaborate efficiently with AI assistance across the entire workspace.

Confluence AI pricing on the Enterprise plan: AI for big companies

For very large organizations, the Enterprise plan offers the highest level of AI usage (150 credits per user per month) along with a bunch of advanced security and admin controls. You’ll have to talk to Atlassian's sales team for a custom quote, but it's built for companies that need to run Confluence at an enterprise scale with maximum performance.

[YOUTUBE_VIDEO: https://www.youtube.com/embed/WlQ7L-qHbzY] This video provides a detailed breakdown of the different Confluence pricing plans, including the Free, Standard, Premium, and Enterprise tiers.

Considerations for the pricing model

While the features are impressive, Confluence's AI implementation is designed with a specific philosophy in mind. Understanding how this fits your team's needs will help you plan your budget for 2026.

The integrated per-user model

The Confluence AI pricing structure is built around a comprehensive per-user setup. This ensures that every member of your team has access to the same tools, which is excellent for maintaining a standard workflow across departments. Whether it's your content team, engineers, or HR, everyone benefits from the same upgrade to the Premium plan.

This model simplifies management by tying AI access to your total headcount. While some might look for usage-based models, Confluence's approach ensures that AI is a reliable, always-available resource for every licensed user, providing a predictable cost structure as you grow.

Optimized for the Atlassian ecosystem

Atlassian Intelligence is highly specialized, focusing its intelligence on the Atlassian world. It is exceptionally good at searching your Confluence pages and Jira tickets, making it a powerful tool for teams that centralize their work within these platforms.

Many teams use a variety of tools: sales playbooks in Google Docs, troubleshooting in Slack, or company policies in Zendesk. While Confluence AI focuses on its native environment, it serves as a strong foundation for your company's knowledge. For those who need to connect even more external sources, there are complementary tools that can bridge these gaps while keeping Confluence as your central hub.

A streamlined, consistent experience

Atlassian Intelligence provides a built-in, reliable experience designed to work perfectly out of the box. It is a standardized tool that ensures quality and consistency across the entire Atlassian suite.

While it is designed to be a generic helper that works for everyone, its ease of use means you don't have to spend time configuring complex personas or workflows. It's built to be an intuitive teammate for support professionals and internal staff alike, providing a solid standard for AI assistance.

A more flexible way to complement your knowledge AI

In addition to the powerful native features of Confluence, some teams choose to add a specialized AI layer that connects to all their existing tools. This can enhance your Confluence setup by providing even more flexibility.

Bring all your knowledge together, including Confluence

This is where a solution like eesel AI can be a great addition. It is designed to work alongside Confluence to connect to all your knowledge, no matter where it lives. With simple integrations, you can link Confluence, Google Docs, Slack, Notion, and many other apps.

This creates a unified experience. When you ask a question, the AI can reference a Confluence brief and a Slack chat at the same time. The AI Internal Chat from eesel AI is a specialized option for teams that want to expand their search capabilities across multiple platforms while still leveraging their Confluence data.

Greater control over AI behavior

While Atlassian Intelligence provides a great standard, eesel AI offers an additional layer of customization for teams that need it. This can be a useful way to tailor your AI's personality or tone of voice to match your specific brand.

You can define specific steps for the AI to follow, or create custom actions that go beyond answering questions, such as tagging tickets or interacting with other software. It’s an option that works in harmony with your Confluence workspace to provide more specialized assistance.

Getting started with predictable options

Setting up a complementary tool like eesel AI is quick and easy, offering an alternative way to manage your AI budget.

The plans for eesel AI are based on interactions rather than per-user licenses, which some teams find helpful for specific use cases. It's a cost-effective model that can grow alongside your primary Confluence subscription.

How to make the right choice for your team

So, how do you decide? Confluence AI is an excellent choice if your team is ready for the Premium or Enterprise plans and you want a deeply integrated, secure AI that lives where you work. It is a mature, reliable platform that powers thousands of companies.

To help your decision, consider:

• Does our team primarily use Confluence and Jira for knowledge? If so, Atlassian Intelligence is perfectly optimized for you.

• Is our organization ready to move to the Premium plan for its extra features? The added value of whiteboards and automation makes the AI upgrade even more attractive.

• Do we want a standardized, "it just works" AI experience? Confluence AI is designed for exactly that.

If you find you have very specific niche needs for customization or need to pull from many external sources, a complementary tool can help you get the most out of your Confluence setup.

Look at the value of the full ecosystem

When you evaluate Confluence AI pricing, you're looking at the value of a world-class, integrated ecosystem. By choosing a Premium or Enterprise plan, you aren't just getting AI; you're getting a more powerful version of the tool your team already trusts.

A complementary tool like eesel AI can work with Confluence to provide even more options. It meets you where you are and scales with your specific needs.

Ready to see how a powerful AI assistant can work with your Confluence knowledge? You can set up your first eesel AI agent in minutes.---