Security that sets the standard

We protect every document you share with Flipsnack. Strong access controls, encryption, and secure infrastructure keep your data safe. Security guides how we build, run, and improve our platform every day.

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Trusted by the world’s most innovative businesses

👁 Aecon

👁 Pfizer

👁 Benifex

👁 Pandora

👁 Fossil

👁 Aecon

👁 Pfizer

👁 Benifex

👁 Pandora

👁 Fossil

Our security principles

These principles guide how we design, operate, and improve our platform. They shape our technical controls, access policies, and security decisions across the organization.

Zero trust architecture

Every user and device must authenticate to access systems or sensitive content.

Least privilege access

Access to systems and data is limited to authorized users with well defined roles.

Encryption by default

Data is encrypted in transit and protected at rest using strong industry standards.

Infrastructure isolation

Systems run inside an AWS cloud environment with strict controls blocking unauthorized access.

Resilience & failover ready

Infrastructure runs from the U.S. server to multiple availability zones to maintain service during failures.

Response discipline

Structured incident procedures guide escalation, mitigation, and continuous security improvement.

Security beyond industry expectations

Flipsnack delivers the highest level of security available in a flipbook platform. Enterprise-grade controls, encryption, and independent audits protect your content end to end.

Measurable security and reliability outcomes

%99.99+ average uptime

U.S. based AWS infrastructure and continuous monitoring maintain %99.99+ uptime.

Strong customer trust

Reliable and secure performance reflected in a consistently high customer feedback score.

Independent audits passed

Annual audits and penetration tests that support faster IT and procurement approvals.

👁 Flipsnack

Here we’re focused on creativity and innovation, but we also work together to meet the highest security standards. Our aim is to create the most secure climate for us and especially for our customers.

Daniel Ciobanu

Head of Integrated Management System

Security is embedded in how we operate

Security is not an add-on. It is built into our infrastructure, product, and company culture. From identity controls to compliance controls, Flipsnack reduces risk while enabling secure collaboration at scale.

Security features that protect your content

Flipsnack includes built-in security controls that help you manage access, protect your documents, and stay in control across your organization.

Single Sign-On (SSO)

Connect with corporate identity providers SAML 2.0 & OIDC to centralize access.

Two-factor access

Add an additional authentication layer to reduce account compromise risk.

Role-based permissions

Assign different roles to control who can access, edit, or share documents.

Secure sharing

Use access settings to manage internal and external access and visibility.

Data encryption

Encrypt data in transit with TLS (A+ rated) using strong cipher suites and modern standards.

Tenant isolation

Customer environments are logically separated to prevent cross-account data access.

Credential security

User passwords are hashed using a high security algorithm that protects credentials.

Activity logging

Track login events and user actions to maintain visibility and internal governance.

How Flipsnack makes your data secure

Flipsnack protects content through layered controls across identity, infrastructure, encryption, and operations. Each layer reduces risk and strengthens protection.

1. Verify every user and device
Single Sign-On (SSO) and multi-factor authentication make sure only verified identities can access workspaces and documents.
2. Limit access by design
Role-based permissions restrict who can view, edit, download, or share content, minimizing internal and external exposure.
3. Encrypt and isolate data
TLS encryption protects data in transit. Strong ciphers safeguard data at rest in isolated environments.
4. Operate on resilient infrastructure
AWS infrastructure runs across multiple availability zones. Private VPC isolation and continuous monitoring support high availability and performance.
5. Detect, respond, and improve
Incident response procedures guide escalation and mitigation. Regular monitoring and third-party assessments strengthen security over time.

Security assessment checklist

Flipsnack is prepared to support and successfully complete enterprise security assessments required by IT, security, and procurement teams.

Topic	Security Controls	What This Means for You
Governance	👁 Image SOC 2 audited controls 👁 Image ISO-certified security framework 👁 Image Documented security policies	👁 Image Faster vendor approval 👁 Image Clear accountability 👁 Image Reduced organizational risk
Identity & Access	👁 Image Single Sign-On (SSO) 👁 Image Multi-factor authentication 👁 Image Role-based permissions	👁 Image Only verified users access content 👁 Image Permissions match responsibility 👁 Image Lower exposure risk
Data Protection	👁 Image Encryption in transit (TLS) 👁 Image Encryption at rest (AES-256) 👁 Image Logical tenant separation	👁 Image Protected file transmission 👁 Image Secured stored content 👁 Image Data isolation between clients
Infrastructure	👁 Image AWS-hosted cloud environment 👁 Image Redundant availability zones 👁 Image High availability monitoring	👁 Image High uptime 👁 Image Rapid issue detection 👁 Image Stable performance
Resilience	👁 Image Business Continuity Plan 👁 Image Disaster Recovery Plan 👁 Image 24/7 incident response	👁 Image Operational continuity 👁 Image Structured recovery procedures 👁 Image Rapid response handling
Third-Party Risk	👁 Image Subprocessor transparency 👁 Image Vendor risk assessments 👁 Image Annual security testing	👁 Image Supply chain transparency 👁 Image Controlled external dependencies 👁 Image Reduced third-party exposure
Accessibility	👁 Image WCAG 2.1 AA alignment 👁 Image VPAT documentation 👁 Image Independent accessibility audit	👁 Image Inclusive training delivery 👁 Image Better compliance coverage 👁 Image Improved user experience

Access detailed security documentation

Explore our security portal and supporting materials to assist with vendor assessments, compliance reviews, and internal risk evaluations.

Visit the Security Portal

Security questions people ask about Flipsnack

1. Is Flipsnack secure enough for enterprise use?

Yes. Flipsnack uses audited controls, strong encryption, role-based access, and secure cloud infrastructure to meet enterprise security requirements.

2. Can I control who views or downloads my documents?

Yes. You can assign roles and configure document-level permissions to control viewing, editing, downloading, and sharing.

3. Does Flipsnack encrypt my files?

Yes. Data is encrypted in transit using TLS and protected at rest using strong encryption standards.

4. Can Flipsnack integrate with our company’s identity provider?

Yes. Flipsnack supports Single Sign-On (SAML 2.0 / OIDC) and multi-factor authentication to align with corporate access policies.

5. Flipsnack maintains SOC 2 audited controls and holds ISO 27001, ISO 9001, and ISO 20000-1 certifications.

Flipsnack maintains SOC 2 audited controls and holds ISO 27001, ISO 9001, and ISO 20000-1 certifications.

6. Flipsnack follows structured incident response procedures that include escalation, mitigation, communication, and post-incident review.

Flipsnack follows structured incident response procedures that include escalation, mitigation, communication, and post-incident review.

7. Where can I get security documentation for vendor review?

Security documentation and assessment materials are available through our security portal or by contacting our team.

8. Where are Flipsnack’s servers located?

Flipsnack’s primary data centers are hosted on Amazon Web Services (AWS) in Virginia, USA. Our infrastructure runs across multiple availability zones to support security, resilience, and high availability.

Talk to us if you have questions

If you still have questions about privacy or security, or if you think you may have found a vulnerability, please get in touch with us below.

Contact sales

URL: https://www.flipsnack.com/security

⇱ Flipsnack Security | SOC 2 & ISO-Certified Protection - Flipsnack