How to Become a Platform Engineer at Tech Mahindra

Tech Mahindra is a multinational company that provides IT and Business Process Outsourcing (BPO) services, being a leading exploiter of information technology(IT), network technology solutions, and business process outsourcing (BPO) services. Over 126,000 employees that work in more than 90 countries, Tech Mahindra co-pioneers technologies to bring about business growth, employee innovation, and society's welfare. As one of the Mahindra Group members, Tech Mahindra has joined the common mission of "Rise" that brings together various businesses, towards a shared vision of driving positive change and growth.

A Platform Engineer of Tech Mahindra effectively executes the designing, developing, and maintaining the company’s technical infrastructure role. This profile is important that it ensures the seamless integration of different components, thus the company's digital transformation initiatives are duly supported. The task of the Platform Engineers is to develop expandable, safe, and high-performing platforms that are essential for business applications and services.

Responsibilities of Platform Engineer at Tech Mahindra

• Design and implement scalable and reliable platform solutions.
• Collaborate with software developers, operations teams, and other stakeholders to integrate systems.
• Control and do the necessary adjustments to the functionality, stability and security of platform services.
• Automate deployment, monitoring, and infrastructure management tasks.
• Troubleshoot and resolve issues related to platform services and infrastructure.
• Maintain documentation and provide training for platform usage and best practices.
• Always keep the platform compliant with all the required regulations and industry standards.
• Keep looking at the platform up-to-date and be more effective and more resource-efficient.
• Acknowledge participation in code reviews and add necessary comments to teammates.

Required Skills and Qualifications

Application Process:

1. Online Application

• Visit Tech Mahindra’s career portal and submit your application along with your resume and cover letter.
• Ensure your resume highlights relevant experience and skills that align with the Platform Engineer role.

2. Screening

• The HR team reviews applications to shortlist candidates based on their qualifications and experience.
• This initial screening may involve a review of your educational background, work experience, and any certifications or relevant projects mentioned in your resume.

3. Technical Assessment

• Shortlisted candidates may be required to take a technical test to evaluate their skills.
• This assessment typically covers programming languages (Python, Java, Go), cloud platforms (AWS, Azure, Google Cloud), containerization technologies (Docker, Kubernetes), CI/CD tools, and Infrastructure as Code (Terraform, Ansible). The test may include coding challenges, multiple-choice questions, or practical tasks.

4. Interviews

Number of Rounds: Usually 3-5 rounds.

Technical Interview 1:

• A detailed technical interview focusing on core skills and problem-solving abilities.
• Questions may cover programming, system design, cloud platforms, and specific scenarios related to platform engineering.

Technical Interview 2:

• A deeper dive into advanced technical topics and practical problem-solving.
• This round may involve live coding sessions, troubleshooting scenarios, and discussions on past projects and experiences.

Managerial Interview:

• An interview with the hiring manager or team lead to assess fit within the team and company culture.
• Questions may focus on your work style, collaboration with team members, and how you handle specific work situations.

HR Interview:

• An interview with the HR team to discuss your background, motivations, and alignment with the company’s values.
• Topics may include your career goals, salary expectations, and benefits.

Optional Round (if necessary):

• Additional interviews may be conducted if further assessment is needed.
• This could involve a final technical round or a discussion with senior management.

5. Offer

• Successful candidates receive a job offer, which includes details about the role, salary, and other benefits.
• The offer may also outline the onboarding process and any initial training or orientation sessions.

Questions Asked in the Interview Process:

1. Technical Questions:

• Share your ideas on how you have come up with a platform in the past that you have then implemented. What were the problems and how did you manage to solve them?
• What strategies do you adopt to assure that the platform is indeed safe and reliable?
• Give a brief explanation of how you make use of CI/CD tools at present in your job.
• What is your experience with cloud services and containerization technologies? Give an explanation that gives your answer to the question.
• How do you design a scalable and reliable platform architecture?
• Describe your experience with Infrastructure as Code (IaC) tools like Terraform or Ansible.
• How do you monitor and ensure the performance of platform services?

2. Behavioral Questions:

• How do you handle tight deadlines and multiple tasks in a fast-paced environment?
• Describe a situation where you had to collaborate with a cross-functional team. How did you ensure effective communication and collaboration?
• When you have different projects to work on, how do you prioritize your tasks?
• Can you give an example of a time when you had to learn a new technology quickly?

3. Problem-Solving and Analytical Questions:

• What is your way of diagnosing and troubleshooting the problems that come up in the system?
• Describe a time when you identified a performance bottleneck in a system. How did you address it?
• How do you approach debugging a complex issue in a production environment?
• Explain how you ensure the stability and security of a platform.

4. Scenario-Based Questions:

• Suppose you have to migrate a critical application to a new cloud platform. How would you plan and execute the migration?
• How would you handle a situation where a critical platform service is down, and the issue is not immediately apparent?
• If you were given the task to design a new platform from scratch, what key considerations would you keep in mind?

Experience-wise Salary

Highlight Opportunities of Platform Engineer at Tech Mahindra

Here are the opportunities for a Platform Engineer at Tech Mahindra:

• Cutting-edge Projects: Work on innovative projects involving the latest technologies in cloud computing, DevOps, and automation, helping to build scalable and resilient platforms.
• Skill Development: Opportunities to enhance skills in cloud platforms (AWS, Azure, Google Cloud), containerization (Docker, Kubernetes), CI/CD tools (Jenkins, GitLab), and infrastructure as code (Terraform, Ansible).
• Cross-functional Collaboration: Collaborate with diverse teams, including developers, operations, and business stakeholders, to deliver high-quality solutions.
• Career Growth: Access to a structured career path with opportunities for promotion, mentorship programs, and continuous learning through Tech Mahindra's training programs.
• Innovation and R&D: Engage in research and development projects, contributing to the creation of new tools and technologies that drive the company's competitive edge.
• Global Exposure: Work with international clients and teams, providing exposure to global best practices and opportunities to travel or relocate.
• Work-Life Balance: Tech Mahindra promotes a healthy work-life balance with flexible working hours, remote work options, and various wellness programs.
• Competitive Compensation: Attractive salary packages, performance bonuses, and comprehensive benefits, including health insurance, retirement plans, and employee discounts.
• Diverse Work Environment: An inclusive and diverse workplace that values different perspectives and experiences, fostering innovation and creativity.