Writing Secret 3: Choose When to Use Passive Voice

Most of us writers start with bad advice, to write “formally.” We’re not supposed to talk to the reader. Or,…

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Clarify the Difference Between Outputs, Outcomes, and Benefits

When I sent my newsletter last month, Modern Management: Want Valuable Outcomes? Create Overarching Goals, several readers asked me questions.…

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How to Create Your Own Team Board Without Spending a Ton of Time or Money

Are you frustrated with your board? Maybe three columns don’t offer you enough information. Or maybe you agree with me…

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Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 4

I started this series with observations that my clients appear to confuse strategy and tactics. They think agile approaches are…

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Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 3

In Part 1 and 2 of this series, I wrote about how an agile approach might offer strategic benefits. And…

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Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 2

So when does it make sense to customize your agile approach to gain a strategic advantage? Whenever you have a…

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Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 1

A number of my clients confuse their strategic ideas with tactical work. They think that the agile tools they use,…

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Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Some managers wanted to prevent Bad Things from happening in the organization, so they added policies or procedures. Now, these…

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Leadership Tip: Focus on Effectiveness, Not Efficiency

Many of us focus on how efficient we can be. Many of our organizations want to maximize our output for…

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